Water Softener Warranties

Kinetico offers the most extensive water softener and water purification warranties in the industry with coverage you will not find from any competitors.

Our Warranties

Kinetico stands proudly behind the quality and reliability of its innovative water softeners and water purification products. Improving the quality of your water is important to you, and giving you the confidence to know that you’ve made a wise decision is important to us. That's why we offer the best warranties in the industry!

No Fine Print

Many warranties have limitations or “fine print,” and they end up falling short when you need them most. Excluded coverage on certain parts, the parts most likely to break down, is common in many industries. At Kinetico, the warranty coverage is clear, straightforward and comprehensive.

On the Move

Our warranties are transferable to new owners of the original installation site, or they can stay with the unit and “go” where the original owner goes should you decide to take the unit with you. (Water conditions must be similar to the original installation location in order to do so).

Local Service

Keep in mind, our water softener and water purification warranties are valid only if your Kinetico product is installed according to local codes and professional guidelines. The Kinetico water professionals at Aquarius will verify that the system is appropriate for your water conditions and will make sure your unit is installed properly for optimum performance. We will also be there for you should you have any questions down the road.

Our History

Just as Kinetico products have gotten better over the years and so have our warranties.  We are so confident that your Kinetico water softening or water purification system will last for years and years that we put our money where our mouth is. Our environmentally friendly non-electric water softeners come with a 10-year parts warranty.

Safety in Numbers

We are so sure that a Kinetico water softener will continuously do its job of protecting your home and water-using appliances, we will actually extend the warranty coverage on the K5  Drinking Water Station to 10 years if it is installed with a Kinetico water softener.

Warranty service questions? Check out our water softener FAQs or give us a call.

Water Treatment Coupons

Water
Treatment
System Rental*

$9.95/mo

What’s Included?

  • $9.95 for the first 3 months
  • Questions about PFAS/Forever Chemicals? We have certified solutions!
  • Does NOT include installation

Limited time offers. Not valid with other offers/discounts. Valid on qualifying purchases only. Offer valid for single family residential properties only. Some exclusions may apply. We have convenient financing options subject to credit approval. Some services and/or offers listed may not be available in all locations. Please contact us for additional details.

Free water analysis only valid for homes without a Kinetico system. Aquarius Home Services is an Authorized, Independent Kinetico Dealer.

New Water Treatment Equipment for home or cabin*

FREE ESTIMATE

What’s Included?

  • Includes water analysis

Limited time offers. Not valid with other offers/discounts. Valid on qualifying purchases only. Offer valid for single family residential properties only. Some exclusions may apply. We have convenient financing options subject to credit approval. Some services and/or offers listed may not be available in all locations. Please contact us for additional details.

Free water analysis only valid for homes without a Kinetico system. Aquarius Home Services is an Authorized, Independent Kinetico Dealer.

Whole HOMe

Water
Treatment
Systems

Up To

25%

Off

What’s Included?

  • Basic installation

To qualify as a "whole home" system, water must be treated at point of entry and point of use. This may require more than one piece of equipment. 

Limited time offers. Not valid with other offers/discounts. Valid on qualifying purchases only. Offer valid for single family residential properties only. Some exclusions may apply. We have convenient financing options subject to credit approval. Some services and/or offers listed may not be available in all locations. Please contact us for additional details.

Free water analysis only valid for homes without a Kinetico system. Aquarius Home Services is an Authorized, Independent Kinetico Dealer.

Your First Step Is a Free Water Score

Request your complimentary water score today and get a thorough water system and quality assessment at no charge. Our experts are ready to provide insights and solutions for any water concern you might have. The best water possible starts with your water score.

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Why Aquarius Home Services?

  • Industry-best Warranties
  • Custom Solutions
  • Certified Maintenance Technicians
  • Thousands of Happy Customers!
4.9/ 5 on Google!
Cole Fealy
Cole Fealy
1737162641
Justin is the man. He explained everything in detail and showed me some tips and tricks. He left no trace of a mess either. 👌🏻
Mark Paparella
Mark Paparella
1737156906
Very professional. Did a great job and were very clean and protected the floors. Left no mess! Also came back next day to adjust something at no charge.
Dixie Grace
Dixie Grace
1737154066
. Service tech was thorough and efficient. He explained everything he did and reminded us to change the furnace filters on schedule.
Andy Wendorf
Andy Wendorf
1737153356
Always professional and helpful
Scott Behl
Scott Behl
1737151353
Heidi Reinhardt
Heidi Reinhardt
1737149545
Hunter Kari
Hunter Kari
1737148080
Excellent work!
Kevin Tuft
Kevin Tuft
1737143496
Professional, knowledgeable and friendly.
Brian Temme
Brian Temme
1737142276
Marcus was very thorough and professional with the furnace inspection
Eric Reetz
Eric Reetz
1737141295
From start to finish, Jon was outstanding! He explained what he was doing from start to finish and answered all our questions. He made us feel at ease while explaining our system and its capabilities.
Mark Klein
Mark Klein
1737140993
Justin and Cailloui provided a great service experienceKnowledgeable, Thorough, Friendly - these guys rock!
Karen Barron
Karen Barron
1737135813
Nick and Wyatt were amazing . I’ve had my Aquarius filter system for about 10 years and have had no problems. Lately started making a clicking sound , Nick and Wyatt came out and got it up and working perfectly. Can’t say enough about their knowledge and professionalism. Thank you !!
Steve Micek
Steve Micek
1737132025
Professional service from Chris taking time to inspect and repair a line that leaked.
BEN Zappia
BEN Zappia
1737131451
Excellent service from another Aquarius technician. Cole was personable and very informative on the steps he was taking in serving my water system. 100% satisfied with this experience.
Amy Fossum
Amy Fossum
1737127714
Alex was professional and knowledgeable. He did a great job!
Mary Grandlund
Mary Grandlund
1737075147
Jennifer Crystal
Jennifer Crystal
1737071532
Service was quick and Travis was very knowledgeable and polite. It was nice to work with him.
Patty Holdahl
Patty Holdahl
1737070664
No heat in MN winter = no good! My experience as a first time user of Aquarius and it was stellar. Great initial call with a friendly and attentive person setting up the visit. Brandon H came to out to service my furnace and was also friendly, attentive, timely, courteous, empathetic, skilled, knowledgeable...all the things. Heat works, I know more, feels good - can't get better than that! Very pleased with my experience and will definitely be using Aquarius moving forward. Thank you!
Tina Anderson
Tina Anderson
1737053924
Great customer service. Explained everything that was being done and why. Friendly and professional
Andrew Hardee
Andrew Hardee
1737053425
Josiah and Pete were awesome! Great company with great employees I’d highly recommend!
chester elliott
chester elliott
1737048709
Nate was friendly, efficient and patient with all of our questions. He kept us informed of the steps necessary to solve our problem. He is a great example of why we return to Aquarius for maintenance and repairs!
John Fax
John Fax
1737043094
My regularly scheduled furnace was conducted today 1/16/25 by Brad C. Brad was very personable and helpful explaining what he wasdoing, making recommendations, and answering questions. Hope I get Brad again for furnace and AC maintenance. Thanks Brad.
Valerie Kubal
Valerie Kubal
1737042164
We had Travis do a maintenance check. As expected with Aquarius everything went smoothly. Travis was efficient, polite & willing to answer all sorts of questions we had being new to some of our equipment. Aquarius is a great organization and will be our go to team.
Hillary Johnson
Hillary Johnson
1736998662
Aquarius has a client for life! The help, the assurance, the timeliness of all those we came into contact with were wonderful!! Thank you Josiah for navigating who to talk to, Jennifer for walking me through the process and options (she is seriously incredible) and to Mike for taking time to truly make sure everything worked and went above and beyond! Thank you!!!!
Demitra Gilbertson
Demitra Gilbertson
1736996970
One just doesn't see this type of customer service now a days. Both Nick and Wyatt were thorough in investigating my issues, listened to my concerns, communicated effectively, explained options, and FIXED MY ISSUES! And my dog loved them both!!
Tyler Carlson
Tyler Carlson
1736981607
Justin was an awesome technician! Arrived ready to go, quickly assessing the Kinetico system and then narrowing in on the specific item for the service. He quickly identified the cause of the problem, taking the time to provide a visual example of what was happening. During his visit he also identified a check valve starting to show its age. Justin detailed what is happening and his concern level, not pushing to be a salesmen, but being realistic that it’s a low concerning item. That being said, Justin did quality work on the softener so I had him take care of the check valve as well. Highly recommend Aquarius and the quality work of their technicians like Justin.
Claudia Gehrig
Claudia Gehrig
1736975929
Absolutely wonderful experience with Cooper. We discussed the operation of our Kinetico and how it’s in great shape. Had some salt residue in refrigerator water and ice box in the door dispenser and we decided that since the refrigerator was in the house when we bought it there was probably some salt from the former owners old water system inside the “miles” of water tubes in the refrigerator itself. This was reinforced by looking at the dishwasher and showers and finding no salt residue in either.
Kevin Pister
Kevin Pister
1736975758
Always a great experience, thank you very much!
Heather Dargiewicz
Heather Dargiewicz
1736971351
Tom put in our water softener today. He did a beautiful job on the installation. Great service, nice people to work with. Fast and friendly.
Kevin Palmer
Kevin Palmer
1736962876
Cole and Dirk were at my house today for routine water softener maintenance service. They did a terrific job - tested the water, serviced the softener and patiently explained what they were doing throughout the process. I highly recommend Aquarius.
Gary Gaffner
Gary Gaffner
1736961472
Justin and Caillou were very knowledgeable and thorough in checking out our water softener. They clearly answered any questions we had and we would definitely have them out again.
Connie Irvin
Connie Irvin
1736959556
Joe is very friendly, knowledgeable, and professional. He also went the extra mile and filled the water softener with salt for me which was so appreciated. Best wishes always to he & his family.
Karen Duhn
Karen Duhn
1736953232
Eric Walton
Eric Walton
1736950654
Our experience with Josiah was a great one. He was knowledgeable, explained all of our options and offered fair price quotes. Highly recommended!
denise altonen
denise altonen
1736908762
Two water experts came to check our problem this morning, we thought it was the water softener. Jon and Ryan, told us we needed a plumber, they were so nice and thorough! That lead to Josiah coming right over! What a nice person Josiah is! He came to assess and repair our sump pump check valve and assess our water heater problem, turned out we needed a new water heater. Josiah got it ready for replacement and replaced the shut off valve and check valve on the sump pump. Josiah got everything set up for the next crew to come in and replace the water heater, the whole process was seamless. Adam and Joe came in to install the new water heater! Yay! They were equally as nice and knowledgeable, got the install done in a timely fashion. Cleaned up and checked the waterpressure. We have had great service today from all the Aquarius techs!!!Thank you, Denise and Deb
John and Colleen Sorensen
John and Colleen Sorensen
1736905301
Amazing experience with 3 great employees, Shawn, Jennifer and Erik. I highly recommend this company. Had Kinetico system and tankless water heater installed. Very satisfied.
Gregory Grau
Gregory Grau
1736903931
I had a tankless water heater descaled. Excellent job. Also had many questions about other plumbing matters and Josiah answered them all. Very impressed!
Yvonne Fox
Yvonne Fox
1736898053
Justin Johnston
Justin Johnston
1736895577
Ryan was professional and did excellent work!
Udo E. Schulz
Udo E. Schulz
1736890563
Jake was very Professional, helpful and effective and specific with his explanations
Michelle Doyle
Michelle Doyle
1736889354
Debra Layer
Debra Layer
1736884506
Erica Wilebski
Erica Wilebski
1736879133
We have had Aquarius out to our house for years, but Mike was amazing. Explained things that no one‘s ever explained to us about our system. We really appreciate him!
Garrett Maas
Garrett Maas
1736878076
Wonderful experience! Very knowledgeable and professional.
Julie Buol
Julie Buol
1736877329
Chris explained everything to me that I needed to know. He was polite and curtious. He did an amazing job fixing all of our plumbing issues. We're very pleased!
Shannon Canas
Shannon Canas
1736877255
Great job! Easy and no issues
gale dawson
gale dawson
1736873967
Bryan Svobodny
Bryan Svobodny
1736871364
Cole was personable. He was knowledgeable. He answered all of my questions. He took great care while in our house. I wouldn’t hesitate to recommend him to others, and will be requesting him during future visits if available.
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