Testimonials

Facebook Rating
4.8
Based on 616 reviews
Google Rating
4.9
Based on 4102 reviews
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Aquarius Home Services BBB Business Review

What Our
Customers Say...

Hear are some recent reviews for Aquarius Home Services. Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.

Chris Hawkey Approved!

Earning the Right to be Recommended™

Aquarius Home Services/Kinetico
Excellent
4.9
Based on 5479 reviews
review us on
Nick was very thorough in his inspection and we appreciated his knowledge and expertise.David, Jon, Matt, Paul and Mao did a fantastic job with our furnace and AC installation. They were efficient, thorough and personable.Ethan did our AC checkup and he was very friendly and knowledgeable. Very happy with all of the services we've gotten.
Response from the owner: Thank you, Amber! We're grateful for your feedback and glad to hear that Nick's thorough inspection and expertise were appreciated. We're here to help if you ever need anything in the future. Thank you for being a valued Aquarius customer!
Sales and installation process were great!
Great job great service happy customer thank you
Response from the owner: Thank you for your kind words, Al! We appreciate your feedback.
Response from the owner: Jenn, thank you for the 5-star rating!
Arrived earlier than estimated time which was awesome. Mike was professional and took his time verifying the issue. Once the issue was resolved verified the rest of the A/C system was working properly as well. Took the time to explain come issues with the system and what I can do as a homeowner to help maintain it.
Response from the owner: Thank you so much for your kind words, Lee! We truly appreciate your feedback and are glad to hear that Mike provided excellent service. We're here for you anytime you need us.
Every visit so far with Aquarius has been great. Techs are professional, knowledgeable, and friendly. Highly recommend.
Technician Tim Halverson was personable and knowledgeable. He clearly explained the process of tuning up my furnace and answered all of my questions completely. I use Aquarius for all of my HVAC, electrical and plumbing needs. Great company!
Nick is a very good person to work with, he explains in detail everything he is doing and is very direct in saying what is right and what is wrong.We are very happy that Nick visited our house.THANK YOU.
Chris, was very knowledgeable and detailed with his work. Very focused on giving us great customer service. He did a fantastic job!!
Response from the owner: Thank you, Ted! We appreciate your kind words and are glad to hear that Sam provided you with such great customer service.
We had excellent service from Casey. He was thorough and very conscientious. He stayed until the job was done and explained everything along the way. Highly recommend Aquarius Home Services.
Response from the owner: Casey and the team at Aquarius Home Services are grateful for your kind words, Tobe. We're glad to hear about your positive experience and appreciate your recommendation!
Workers were very professional and did extra work to help us out as customers.
Response from the owner: Debbie, we're so glad to hear that our team went above and beyond to assist you. Thank you for your kind words!
David was very thorough, informative, knowledgeable, quick to respond, and kind.I wasn't sure which HVAC company to call but very glad I called Aquarius and that David was our technician.
Response from the owner: Debra, we're so grateful for your kind words about David! We're delighted you chose Aquarius, and we're here for you anytime!
Sam did a great job of communicating his arrival and meeting that time. He used his mat and shoe guards. Worked very efficiently and explained his work that he was to perform. Kept the work area very organized and clean. Upon completion he explained in detail all his work. Sam is very easy to talk with and very knowledgeable about his profession.
Response from the owner: Hello Alfred! Thank you for taking the time to give us a wonderful review! Glad to hear our visit went well. Thank you for being a valued customer!
Did a very good job getting my AC unit back up and running very friendly and found other things and brought it to my attention and got it fixed before something else breaks great work very happy!!!
Response from the owner: Rod, we're so glad to hear that you're happy with our service! We appreciate your kind words and are pleased we could help you with your AC unit. Thank you for choosing us!
Nick was a very excellent technician. Very knowledgeable and thorough with his work. Would recommend to everyone I know!!
Response from the owner: Thank you for your kind words, Kaitlyn! We appreciate your recommendation and are glad to hear about your positive experience with Nick!
Art was very professional.
Response from the owner: Thank you for recognizing our professionalism, Bill!
Derek D. From Aquarius is the BEST! We trust him 100%!
Response from the owner: Karen, we're so grateful for your kind words about Derek! Thank you!
Brad and his crew arrived at the time stated. Brad explained the what they would be doing for the installation of furnace/heat pump. The work was completed in time frame Brad stated it would take. The workers ran a system test to verify units were installed properly and working. Brad explained/showed me what they did and how the units work. Showed how to use the app on my phone.
Response from the owner: Thank you so much for your kind words, Sheri! We truly appreciate your feedback and are delighted to hear that Brad and our team provided you with a seamless experience. We're here for any future needs you may have.
Response from the owner: Thank you for the 5-star rating, BDRT!
Justin was AWESOME!!! He deserves a raise.
Response from the owner: Hey CJ FAAS thanks for the 5-star review!!!
Very good service
Response from the owner: Brenda, we're delighted you enjoyed our service!
Response from the owner: Tammy, we appreciate your 5-star rating!
I absolutely love the quality of service that Aquarius Home Services provides me every time I have a service need. They installed my Water Softener System and provided me with a system checkup to ensure my system is still meeting my needs. Trevor was professional and efficient with the work he performed. Thank you for the top-notch and fast service!!
Response from the owner: We're so grateful for your kind words, Travis! Derek truly values his work and it means a lot that you noticed. We're excited to be your go-to for water treatment needs!
Sam was very informative & explained with photos.
Response from the owner: Thank you for your kind words, Julie! We're glad to hear that Sam was able to provide you with informative information.
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Chris Thomas
Chris Thomas
1726282284
Our technician for AC check-up, Timothy, was excellent. We had a deficient component that needed replacing (due to standard wear) and he expertly explained the importance of this part and what it does in layman’s terms. He was very personable and friendly- we would have him or any of the Aquarius Home Services staff out for future check-ups and repairs.
Amber Kasprowicz
Amber Kasprowicz
1726253792
Nick was very thorough in his inspection and we appreciated his knowledge and expertise.David, Jon, Matt, Paul and Mao did a fantastic job with our furnace and AC installation. They were efficient, thorough and personable.Ethan did our AC checkup and he was very friendly and knowledgeable. Very happy with all of the services we've gotten.
Lee Place
Lee Place
1726239525
Arrived earlier than estimated time which was awesome. Mike was professional and took his time verifying the issue. Once the issue was resolved verified the rest of the A/C system was working properly as well. Took the time to explain come issues with the system and what I can do as a homeowner to help maintain it.
Tom Holland
Tom Holland
1726239129
Every visit so far with Aquarius has been great. Techs are professional, knowledgeable, and friendly. Highly recommend.
Connie Briol
Connie Briol
1726187495
Technician Tim Halverson was personable and knowledgeable. He clearly explained the process of tuning up my furnace and answered all of my questions completely. I use Aquarius for all of my HVAC, electrical and plumbing needs. Great company!
darkoisg
darkoisg
1726180446
Nick is a very good person to work with, he explains in detail everything he is doing and is very direct in saying what is right and what is wrong.We are very happy that Nick visited our house.THANK YOU.
Tobe Goldberg
Tobe Goldberg
1726148192
We had excellent service from Casey. He was thorough and very conscientious. He stayed until the job was done and explained everything along the way. Highly recommend Aquarius Home Services.
Debbie Mettler
Debbie Mettler
1726106256
Workers were very professional and did extra work to help us out as customers.
Debra Kaye
Debra Kaye
1726104212
David was very thorough, informative, knowledgeable, quick to respond, and kind.I wasn't sure which HVAC company to call but very glad I called Aquarius and that David was our technician.
Kaitlyn Burggraff
Kaitlyn Burggraff
1726081622
Nick was a very excellent technician. Very knowledgeable and thorough with his work. Would recommend to everyone I know!!
Karen Peterson
Karen Peterson
1726072580
Derek D. From Aquarius is the BEST! We trust him 100%!
Sheri Kitzerow
Sheri Kitzerow
1726041919
Brad and his crew arrived at the time stated. Brad explained the what they would be doing for the installation of furnace/heat pump. The work was completed in time frame Brad stated it would take. The workers ran a system test to verify units were installed properly and working. Brad explained/showed me what they did and how the units work. Showed how to use the app on my phone.
CJ FAAS
CJ FAAS
1726015168
Justin was AWESOME!!! He deserves a raise.
Brenda Maguire
Brenda Maguire
1726002377
Very good service
Tammy Roen
Tammy Roen
1725996330
Jenni Evans Black
Jenni Evans Black
1725992859
I appreciate the technicians Aquarius Home Services sent out to check out our A/C and Furnace, Nicholas and Tim! Super kind, knowledgeable, explained things so I could understand and was not pushy about anything!
Leroy Gall
Leroy Gall
1725977145
We needed our outdoor water spigot repaired. Master Plumber, Paul Teale, was very knowledgeable and provided prompt professional service.
Cheryl Voss
Cheryl Voss
1725925582
Debbie Mills
Debbie Mills
1725908431
Excellent customer service! Ethan was thorough and provided a detailed explanation of everything.
Marjorie Rogers
Marjorie Rogers
1725897763
David Kralovec
David Kralovec
1725896602
Nick did a great job diagnosing my existing water system. He clearly explained options and did a great job quickly repairing my system.
John Hable
John Hable
1725894788
Donald Flemino
Donald Flemino
1725668223
Jay Russell
Jay Russell
1725667603
Excellent customer service. Very knowledgeable and personable.Kept us informed. Expert installation as promised. Made sure all was explained and knew how to operate before departing.Highly recommended! Great job!
Sandy Plattner
Sandy Plattner
1725653111
Mike did a great job. Explained everything that he did and what we had to do. We also found out that we were adding salt at the wrong time and what kind of problem that was causing.Give the poor man a raise. He listened to us babble on. Very nice person. You are lucky to have him.
Beth Westrick
Beth Westrick
1725651173
Fast, affordable and professional
JD
JD
1725646876
Ivy Faulkner
Ivy Faulkner
1725640951
Alec was great. He accommodated my limited mobility after surgery and answered all my questions.
Aaron
Aaron
1725640750
Karen Dorn
Karen Dorn
1725637859
Micah was super nice, explained these well, and quick with the fix!
Michele Ryan
Michele Ryan
1725564640
My HVAC full system peak performance check with Marcus M. went great. Marcus was very through and helped explain everything he was doing and made it easy to understand every step of the way. He repaired or cleaned up items found on check relating to my furnace making sure it will be ready for the upcoming season and gave me items to look at in future regarding AC. I would 100% recommend Marcus and would hope to have him come for future maintenance needs.
Marc Akerlind
Marc Akerlind
1725554428
Brandon was excellent. Excellent, timely install, clean, professional, communicative.
Steven Anderson
Steven Anderson
1725493080
Great service very promt and efficient..I would highly recommend my installer and he came back in 6 months to change filters and perform maintenance
Jan leppla
Jan leppla
1725489633
Dave did a fabulous job helping me with installing a ceiling fixture in front hall and purchasing and installing a ceiling light fixture in laundry room. He was very professional, plus being friendly at the same time. Would call to use him in the future!!
Heidi D
Heidi D
1725479693
I've had several interactions with Aquarius this year...HVAC, Plumbing, and Electrical. In all cases, options where thoroughly explained, workmanship was excellent, workers were professional, and no surprises financially. I'd strongly recommend Aquarius for home service needs!
Mark Bennett
Mark Bennett
1725477697
Marcus was very professional, thorough, and knowledgeable. He did and excellent job. I would highly recommend!
david ramsey
david ramsey
1725473352
Lindsay
Lindsay
1725395002
Great service. On time and extremely friendly and detail oriented.
Lori Nelsen
Lori Nelsen
1725390425
B Sirotiak
B Sirotiak
1725200971
Shawn and Casey were very kind and informative. They were happy to show us how stuff worked and were able to present options while laying out pricing in timely manner. We chose to have Aquarius home service continue to maintenance our water treatment system.
Glen Hill
Glen Hill
1725153019
Nick did a great jobThank you
Kraig Peterson
Kraig Peterson
1725051957
Technician was knowledgeable and courteous
Mary Wild
Mary Wild
1724985374
Nick did a GREAT job! He explained what work needed to be performed and then completed it in a timely fashion. We highly recommend Aquarius Home Services!
David Merritt
David Merritt
1724977648
Mark Hamre
Mark Hamre
1724976540
We had the Aquarius technicians install a new furnace, air conditioner and air exchanger. Mick, Chris and the rest of the guys did an outstanding job. They were knowledgeable about HVACs and personable to talk to. They explained how the system works and gave a short tutorial on maintenance. They were hard workers arriving at the expected time. We were very pleased with their work. 5 stars for sure.
dannyboy
dannyboy
1724963859
Expert service, very knowledgeable, courteous and answered all my questions.
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