Testimonials

What Our
Customers Say...

Hear are some recent reviews for Aquarius Home Services. Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.

Chris Hawkey Approved!

Earning the Right to be Recommended™

John Reuter
John Reuter
1719011907
I was scheduled for Thursday appointment in the morning. After waiting ALL day Thursday, at 3:30 pm I was informed that the technition was not going to be coming that day, I rescheduled for Friday after 10:00 and had to wait until almost 12:00 (noon) for the technition to arrive. The technician took only about 15 minutes to complete the job. To add insult to injury, he then charged us $292.40 which I feel was (is) excessive.
Mike McCormick
Mike McCormick
1719002814
Install of the units went great. Installer was very good with the complete job. Answer all questions we had. All the items that were removed were taken when he was done The water system was up and run later in the day. We could tell our drinking water is much better. Our coffee this morning tasted great..
Dean Anderson
Dean Anderson
1718993254
Came promptly and solved the problem
Laura Wardell
Laura Wardell
1718985974
Ronald White
Ronald White
1718934960
Cory did a thorough inspection and made recommendations on repairs . Also shared some tips on care of our plumbing system
Jack O
Jack O
1718934864
Ethan was here today for our A/C check-up. He was very thorough and professional. Explained everything did an excellent job. Thanks
Arif Ali
Arif Ali
1718907329
Good communication, prompt reply to my inquiry.Professional, knowledgeable and courteous technician, Josiah, who came to the site to perform the work. Our heater was leaking. The root cause was identified and corrected immediately at the spot. Thank you.
Denise Gayken
Denise Gayken
1718905394
The guys were so nice. Did a great job and it was done quickly!! Thanks.
Kent Toft
Kent Toft
1718901229
I use this business every time!!They are 10 stars great!!!!!!I can go on and onThey are the best!!!Riley is my main guyHe is polite, courteous,and very thorough!!He explains everything!!!When he us done everything is clean & perfectGGGRREAT guy. Compliment to your business and to himselfI will always go with Aquarius and ALWAYS WITH RILEYThank everyone at Aquarius!!!Kent and Kim Toft. Blaine,MN
Sue VandeYacht
Sue VandeYacht
1718896715
David Campbell
David Campbell
1718892842
Very professional. Thank you!
00
00
1718858125
This place was amazing. I called before 8 AM today and I was asked how they could make me smile today!! I thought I had the wrong number. Nope. I told them if they could get my central air working, I would smile. 😀Shortly after the call I received a text message with a brief bio about the technician Mike, with years of experience, stating he was on his way. If I wanted to track his location, I could click the link. Once Mike arrived it didn’t take him long to figure out what was going on with my central air unit. He described everything in detail about what was wrong with it and he took the time to answer several questions I had. Mike also cleaned the unit when he was done. I am very pleased with all aspects of this company and will definitely be using them again!
Always a good experience!
David Tingstad
David Tingstad
1718834301
Nate and A. J. did some electrical work at my house. They were both knowledgeable and professional as well as personable. The finished work looks excellent. I would highly recommend them and Aquarius for any work you need done.
John Meyers
John Meyers
1718830702
Brandon was here to inspect our A/C. He did a wonderful job and suggested a couple items that might need replacing down the road. This was a very good experience and I highly recommend Aquarius.
Jim Keipe
Jim Keipe
1718830461
Very friendly guy and explain everything even when we had questions. 👍
Wendy Page
Wendy Page
1718821885
Ethan is an excellent tech and Aquarius associate. Very knowledgeable, very thorough, answered all of my questions and is respectful. Provided helpful HVAC information.
Ronald Kath
Ronald Kath
1718759245
Riley took time to explain all the services and answerd all my questions. He is very professional and knowledgeable. I feel my HVAC is working at top efficiency with the suggested preventive maintenance services. Those prevented maintenance services will help to avoid a future breakdown. He is personable. I will definitely be requesting Riley for my next scheduled service.
G ROSS
G ROSS
1718740363
Nicole Eggan
Nicole Eggan
1718736861
Everything went as planned. Installers were friendly and informative.
Ginger Murray
Ginger Murray
1718735936
We really like Aquarius' professional and friendly service. They always respond quickly when we have an issue, and we like being on their service plans for water, heating, and AC.
Debra Larsen
Debra Larsen
1718674439
Wow!! Talk about over and above in customer service! As a homeowner I highly recommend Aquarius. They were incredibly thorough and also took the time to do “extras” for me that I didn’t expect. They found and fixed problems that other companies would have walked away from. I have owned my home for 28 years and I am thrilled and just blown away by the level of excellence and customer service I received. I am going to use Aquarius for absolutely everything. Everything. Thank you, thank you, thank you!!!!
Brad Baeten
Brad Baeten
1718673801
Once again Aquarius hits it out of the ballpark! The plumber they have, Cory, did an outstanding job with the leak I had with the water tank. He was very professional and very knowledgeable. Once again Aquarius has my vote 👍!
Alan Wetzel
Alan Wetzel
1718657730
Micah was thorough, efficient, and explained things while servicing the water heater. Also he is a pleasant person to be with during the service call.
Ben Nelson
Ben Nelson
1718647531
Great experience. Thanks for getting our A/C back on so quickly.
Sooz Zastawniak
Sooz Zastawniak
1718645862
Jordan was professional and honest. Couldn't have gotten a better tech
Mike was very professional, polite and did a very good job of letting me know the condition of our AC unit.
Cherie. Skildum
Cherie. Skildum
1718633975
While the plumber was the nicest guy, I truly felt that the service was very slow. Installing 2 faucets and a shower head and simple control should never take 4 1/2 hours!! And our plumbing was up to code! A pretty big bill for a little work.
Myra Femrite
Myra Femrite
1718573100
Appreciated the Repairman's arrival time was punctual. He was polite, explained furnace issues plainly to us.
Chuck
Chuck
1718544944
Nick is awesome…figured out the recurring issue instantly. I can’t thank him enough for getting us up and running promptly and efficiently. Super positive attitude even after a long day, would request him for any future work.
Bill Sherck
Bill Sherck
1718471827
AC not working and Nicholas got to us on the weekend and problem-solved the blown fuses. No charge as warranty work. Professional. Thank goodness before excessive heat warbing! Thanks Aquarius!
Pat Alexander
Pat Alexander
1718405710
The most thorough AC check up I have EVER had in the 18 years I have owned my house. And I get AC and furnace check up done EVERY year.
Tracy Bayer
Tracy Bayer
1718399205
Very fast service. Sam was extremely knowledgeable and professional.
Ileana Essig
Ileana Essig
1718398249
Ethan was friendly and very informative. When he arrived, I made it clear that I was not interested in additional services, just the tuneup/inspection of my HVAC system. He went over the results and answered my questions with thorough explanations without trying to upsell me via a list of ’recommendations’, which I sincerely appreciated.
Love it
Richard Pierson
Richard Pierson
1718388233
Samantha Gesell
Samantha Gesell
1718387398
Michael Brandt
Michael Brandt
1718382329
Nick and Marcus were knowledgeable, efficient, and friendly. Great service call.
Lisa Wilson
Lisa Wilson
1718374804
Sam did an excellent job!Was professional,knowledgeable and thorough!Thanks
Dean Anderson
Dean Anderson
1718373255
Nathan McCauley
Nathan McCauley
1718325023
Ethan did a great job servicing our A/C unit and went above and beyond the call of duty by removing the mice that had taken up residence in the unit.Thank you.
Carol Anderson
Carol Anderson
1718322103
Ted competed an awesome job for us today. He is very knowledgeable & a hard worker who did an excellent installation of a Kinetico water system. Our sincere thanks!!
LA Paul
LA Paul
1718317846
Nicholas and Marcus went over everything in detail and explained what should be prioritized. Even tolerated the cat that wanted to supervise their work. Great employees for Aquarius, always responsive and professional. Ended up scheduling another appointment for some electrical repair. Great company to work with.
John Stiehl
John Stiehl
1718316855
Great service!
Mark K
Mark K
1718300653
David Polzin
David Polzin
1718298449
Les Baker
Les Baker
1718231341
Joel DeMarais
Joel DeMarais
1718222835
Completely satisfied with the work Chris, Nick and Matt did installing a new Furnace and A/C system. They were very thorough, courteous and professional!
Carol Spencer
Carol Spencer
1718221910
Art was very friendly, professional and helpful.
Laurie Dee
Laurie Dee
1718220204
I am so impressed with Aquarius, from the office staff to the technicians, they’re the real deal!
Ted ALLISON
Ted ALLISON
1718216675
Raymond Cruz
Raymond Cruz
1718192723
RayVery satisfied and impressed!Thanks to Travis, David, Adam & EricFriendly, professional and knowledgeableThey arrived explained what was going to happen and kept me updated on the process.Answered my many questions.As they finished cleaning everything up. They again insured that I had no other questions before leaving.GREAT JOB!!
Patty George
Patty George
1718150859
Brandon was great! He gave great advice, had attention to details, was helpful and trustworthy. I love that I can be in a service program with Aquarius to help me remember the updates and cleanings during the year, especially when I have too many things to remember to do. ☺️
Bryce Chu
Bryce Chu
1718148665
Nick and his partner were incredibly thorough in their inspection of my AC and furnace unit. They clearly pointed out areas of concern as well as what working properly both inside and outside. They presented clear options for repair or intervention. I felt was given all the information I needed and had all my questions answered in simple direct language that most laymen unfamiliar with jargon could understand. Highly recommend.
Mike Zin
Mike Zin
1718134319
Aquarius takes excellent care of my water softening and heating as well as my furnace and air conditioning systems. Also just had a new electric panel installed (needed updating).
Kenneth Newton
Kenneth Newton
1718124413
Awesome service. Terry Kalata installed a new water heater. He was very friendly, efficient, and careful not to make a mess or damage anything while removing the old heater and installing the new one. I am very happy with how it turned out. I highly recommend Aquarius Home Services for all your plumbing and water treatment needs.
Debra Klejeski
Debra Klejeski
1718055650
Jon answered our questions and explained everything on the checklist. He was very professional and courteous!
Jeff Peterson
Jeff Peterson
1718055086
Janel Angi
Janel Angi
1718048130
Fast service, excellent customer service & very friendly & easy to work with. Been using them 10+ years now.
Wally Lee
Wally Lee
1718044949
Brandon did a great job for us with our A/C general maintenance check. Very knowledgeable, and was professional and efficient.
Joe Capistrant
Joe Capistrant
1718042522
Nate is wonderful. Knows his stuff. Resolved a troublesome problem. Very pleasant, enjoyable fellow.
Brandon was exceptional. Professional. Knowledgeable. Efficient. Kind. Caring. Remembers the client from previous visits. An excellent example of what Customer Service should be to keep customers coming back.
Gary Smith
Gary Smith
1718030176
Excellent technician. Nick is an outstanding young man and very knowledgeable. I felt like he was giving me an honest assessment of my system.
len doran
len doran
1717895546
Ann Lowe
Ann Lowe
1717884606
One word tells it all "Awesome "!!!!!
Susan Wenzel
Susan Wenzel
1717867516
Sam was great! He was out to check my central air (nothing wrong with it, just a check up). He cleaned it up and even saved me a trip to the store by having a new filter with him!
mary bond
mary bond
1717801266
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!
Todd Schull
Todd Schull
1717795955
Riley was the tech that performed our membership maintenance check-up. He did an outstanding job explaining what was included in the maintenance check-up. After his inspection, he was very detailed, using pictures, to help describe what he found and he made recommendations on what should be addressed now and what could wait until our next membership maintenance check-up. He was very thorough doing the repairs, cleaning impeccably both our furnace and air conditioner. We are going to request Riley for all our member maintenance check-ups going forward.
Gary Winkel
Gary Winkel
1717786300
Beta Sprite
Beta Sprite
1717779933
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.UPDATE: Since the work above, we've had John back to correct the pipes under our kitchen sink and install an In-sink-erator, and then later we had him back again to install a new water heater. Both times, he was friendly, informative, and answered all of the varied questions that I had which were not related to the work we had called him out to do. If we have more plumbing work to do, we will definitely try to get him again.UPDATE 2: I had Terry come and help me with a tub drain clog that I had been unable to dislodge myself, as well as replace the fill and flush valves in a toilet that wouldn't fill the tank. Everything went well. I am satisfied again.
John Keller
John Keller
1717778469
Gordy replaced my lawn faucet once it was clear that it could not be repaired. He explained the problem and the process to fix it in a clear and professional manner. The cost were what I expected for such a job.
Robert McDivitt
Robert McDivitt
1717771730
Great service from Ethan. Very helpful and professional.
Joe Marek
Joe Marek
1717769069
I was happy with my technician Terry and the job he did. However I think the cost was a bit ridiculous. I was told because I was already an hvac customer I was not being charged a trip charge but it cost $258 to replace one valve under the sink that took less than a half hour. I also thought the repair of the outside spigot was quite pricey. I know the parts used for both things were not that expensive. So with no trip charge and a final bill of $429 to fix to small inexpensive things, I will look elsewhere next time I need plumbing work done.
Frank Potocnik
Frank Potocnik
1717721504
Service Tech Nick was great. Thank you
Riley is always a professional when coming to the house for HVAC services. He is always a pleasure to deal with! Even my dogs like him!
Joel Dick
Joel Dick
1717703759
Sam was very pleasant and knowledgeable,and did a great job.
David Baker
David Baker
1717689618
Michael Junio
Michael Junio
1717515819
Great job by Terrence,very friendly and knowlegable,shout out to Jordan also,great guy!!
James Lee
James Lee
1717449428
Wendy Tintes
Wendy Tintes
1717433246
Sam Needham was the absolute best! He was on time, explained everything and made repair quickly. Also very helpful in making recommendations for long term solutions.
Gail Rehm
Gail Rehm
1717432423
Yearly checkup of AC. Very professional technician. Explains issues well. Excellent quality work.
Sarah Wicklund
Sarah Wicklund
1717170476
Nick Winkler
Nick Winkler
1717166217
Awesome work and awesome customer service!
Britt Beaton
Britt Beaton
1717103320
Professional, quality install.
John Krieger
John Krieger
1717098251
Sam was professional detail oriented on time and friendly. He gave me accurate information on what I needed to do to fix my air conditioner and got it working. He definitely represented his company at a high-level and gave me a lot of confidence in Aquarius home services.
Heidi Bollum
Heidi Bollum
1717089265
Paul Anderson
Paul Anderson
1717085832
Text messages prior to service and phone call made it easy to plan my day. Technician was personable, professional, and made the process go smoothly. He also made a referral for additional services to be performed at a later date.
Valaurie Trumm
Valaurie Trumm
1717022837
Great service & very competent technician… Eric K did a great job changing out a couple bathroom faucets for us
Curt Botner
Curt Botner
1717010755
On time. Very professional from beginning to end. It was the kind of service visit you always want and seldom get.
Lou Ann Marks
Lou Ann Marks
1716996962
Very professional and helpful
Mark Hoaglund
Mark Hoaglund
1716934491
Kenneth Stephan
Kenneth Stephan
1716918306
Richard Pedtke
Richard Pedtke
1716572751
Ted handled all the service work efficiently.
Cary Wisnosky
Cary Wisnosky
1716512448
Very professional, explained the water treatment system and answered my questions...and then on top of it all clear water...Thank you
Great experience. Terry(at home plimber) was super nice and had all the right information and details i needed.
Dale Petersen
Dale Petersen
1716476796
Experienced, knowledgeable, friendly technicians.
edward Piwonski
edward Piwonski
1716454154
Cory showed up on the job called me five minutes before he got here which was a requirement and followed through with that went over the whole job very professional travis and Tim showed up they all three worked very well together. Great communication is all day job form they put in a whole house arrow I cannot tell you how professional all three of these gentlemen are and their salesman mark when he came out here a few weeks ago to look at the job professional again I'll tell you what anybody that's looking for any water or plumbing problems these guys go with you don't have to worry about them. They bring everything out to the job site.
Becky Sockness
Becky Sockness
1716414124
Greg Dahlgren
Greg Dahlgren
1716314818
Great service and informative information on our air conditioning and furnace.
Yoshiro Hanai
Yoshiro Hanai
1716307804
Wonderful service! John came this morning and replaced the leaked water heating in two hours! I was expecting that he would come to inspect the old heating first and do the replacement on a different day, but he did it in a trip! We are very satisfied.
Kathryn George
Kathryn George
1716302517
Jeremy Thiele
Jeremy Thiele
1716225990
Job knowledge was excellent! Very efficient and great communication skills. Hope I get him on the install team.....
nancy Moe
nancy Moe
1716046280
The technician sent did a good job, however, i/ken, am disappointed that the person requested was not the person that came and we were not notified prior to his coming.
Richard Lowe
Richard Lowe
1715974958
Sam worked very efficiently. He knew exactly what to do, and completed the work very quickly.
Karen Olson
Karen Olson
1715893048
Sharon Paplham
Sharon Paplham
1715885760
Terry was very polite and explained what he was looking at, took care of a small leak he found.
Darlya Johnson
Darlya Johnson
1715800761
Chris is a very nice young man. He is professional and respectful. He has been at my home a couple times and I will continue to request him as long as I remain a customer of Aquarius
Joan Kartes
Joan Kartes
1715798931
Excellant service as always. Technician Art arrived promptly and maintenance visit went well!
Andy Keller
Andy Keller
1715795756
Judy Hughes
Judy Hughes
1715788106
Gary Dobmeier
Gary Dobmeier
1715787485
Sam was very helpful, explained everything to us and we appreciated the pros and cons of the service offered!!!
Bill Funk
Bill Funk
1715729250
Flawless installation. Professional installer.
karen block
karen block
1715691131
Chris came out the same day I called about my AC not working. He diagnosed the problem and now I have a home with renewed AC. Chris was efficient and explained what he was doing and when he was done explained what the problem was and how he corrected it. Chris was respectful and put up with my more than excited pup. Thank you Chris for a job well done!
Bruce Thorson
Bruce Thorson
1715682746
CHRIS is a sharp young man...a credit to your company. I WILL REQUEST HIM IN THE FUTURE. THX.
Mona Benson
Mona Benson
1715625316
Sam was very courteous, knowledgeable, and thorough. He explained issues with our AC unit in simple terms, and provided common sense recommendations.
Sara Monnette
Sara Monnette
1715623770
Joe Z
Joe Z
1715376024
On time did a good job and was very efficient.
Jim Bisel
Jim Bisel
1715351228
I was very happy with Art. He was friendly, courteous, and professional. He was happy to answer all of my many questions.
Barb Vierzba
Barb Vierzba
1715275720
Technicians are always knowledgeable and friendly;
Lynette Barrus
Lynette Barrus
1715203216
Excellent service! Sam has been out on multiple occasions and is always courteous and great to work with. Explains things in details and is very knowledgeable in his job. Always a great experience!
Mary Mattern
Mary Mattern
1715130688
Such a good experience. Sam the technician cleaned out the split and installed uv lights which is a new item. I’m excited about it! He was awesome! The drum was so filthy and it looks like new. I work from home so am here literally sometimes 24 hrs a day. So the air quality is important for me. He explained everything down to the remote and I appreciate that!!! This was in the fall.Today on may 7th I had my follow up and cleaning of my split by Chris and he was awesome as well. I can’t say enough good about this crew!
Marlys Schuldt
Marlys Schuldt
1715023619
Derek was very polite and friendly, and answered my questions. We appreciate Aquarius Home Services. Love our Kinetico water from faccet.
Joel Renner
Joel Renner
1715008908
Sam was very thorough and provided all details to make decisions on
Greg Billberg
Greg Billberg
1715003809
Chris is very thorough and dependable. I appreciate his clear explanations and excellent communication skills.
Brad Schmidt
Brad Schmidt
1714958711
Checking our AC unit was good workmanship update on AC and improved air quality 👍
Bill Wadd
Bill Wadd
1714957521
Derek was very professional & fixed the problem quickly. Would definitely recommend!
Emily T
Emily T
1714685270
Ted G was our technician today and he was 100% the best tech we have ever had to service our property. His industry knowledge and expertise was top-tier. I will be requesting Ted to service our home every single time from here on out. Thanks Aquarias and thanks Ted!
Karen Graf
Karen Graf
1714616787
Micaela Noga
Micaela Noga
1714587910
Chris was very professional and explained everything great! Would recommend!
Maxine Folz
Maxine Folz
1714582668
Penny Miller
Penny Miller
1714424169
The Tech was very thorough and answered all our questions.
Martin Holden
Martin Holden
1714265085
Great service, and knowledge service techs.
Susan BK
Susan BK
1714251974
Cory our installer was totally awesome; honest; knew the job well; easy to converse with; quality workmanship; highly recommend.
Dale Peterson
Dale Peterson
1714206012
Had very good experience with this company, they did a very good job repairing my problem. I would use them again for all of my work. They are a good company to work with.
Joyce Gausman
Joyce Gausman
1714173310
chris meyer
chris meyer
1714084999
I have to say that the team @ aquarius are top notch. My furnace and centeral air were very old and in need of replacing. I called to get a quote, they were very flexible and even came out on a Saturday morning" Wow mind blown" so me and the wife could be home. Aquarius sends out a txt with a littel background information on who is coming to your house. This helped ease our minds a bit and helps make conversation, what a great idea. Aaron was our sales representative and is very friendly and knowledgeable and has a great sense of humor. Aaron directed us to the right system and even helped out with some extras. The financing end was painless and very easy. Aquarius took care of all the rebate and warranty paper work "thank God". The installation team was also very friendly and great at there jobs. I would highly recommend them for any of you're needs. Ask for Aaron if you want a great sales rep that will listen to you.
Cory Merrill was out today to do the a/c tune up. I was very happy with his service he provided today… My blower is not as loud as it was when he arrived. It was a simple setting to adjust which drove me crazy for almost 4 years!!!
Julie Stevens
Julie Stevens
1714066145
Cory is an exceptional technician!
If there were 6 stars I would rate Todd and Derick from Aquarius the kinetico water system. So excited for many years of great water 💦 my house even smells fresher
Ted Schmidt
Ted Schmidt
1714062307
Great customer service!
Mark Nielsen
Mark Nielsen
1714021806
Cory Hanson did an excellent job installing the new water softener, the family is very satisfied.
Fast and friendly service!
Marty Finkler
Marty Finkler
1713916664
Ted was terrific. He encouraged lots of questions and inspected our water related system. He gave us several changes to think about.
Debbie Wellman
Debbie Wellman
1713902006
Very professional and polite. I would definitely recommend them to anyone.
Aaron Sebek
Aaron Sebek
1713896030
Heidi White
Heidi White
1713885542
Kim Leitch
Kim Leitch
1713884763
Very friendly and knowledgeable
k lallaman
k lallaman
1713804308
Friendly, informed ..
Jon Sieve
Jon Sieve
1713643155
My experience with Aquarius & my Kinetico water softener was excellent. I received timely notifications regarding the time the service tech Art Jones was to arrive. Art was very courteous & diagnosed the problem immediately. He explained in detail what needed to be done & I had no hesitation authorizing the repair. He presented me with a nice option of enrolling in a service plan as well as other options for updating the softener. I thoroughly enjoyed his professional knowledge & expertise in resolving my problem. I would recommend Kinetico to anyone considering a water treatment system for their home or business.Art was the man for the job.
Deb Hertzog
Deb Hertzog
1713563366
Art did an excellent job answering our questions and fixed our water issue. We love this Kinetico system!
Shelley Johnson
Shelley Johnson
1713545039
Technician did a fabulous job.Thank you for arriving and making repairs right away.
Steve Pederson
Steve Pederson
1713454710
Terrence Kalata showed up on time, very enthusiastic, great personality easy to talk to. We have two tubs upstairs that both trains were deteriorated and broke out. He took care of that, like it wasn’t a problem at all. He finished the job, Look great. Everything functions perfect. Very worth the effort. I’d use Aquarius again no problem.Thanks again Terrence!Steve
Mark Prestrude
Mark Prestrude
1713394304
Cory was great at explaining what he was doing and why. He has always been friendly and knowledgeable.
Nancy BAUER
Nancy BAUER
1713386432
Kyle Pearson
Kyle Pearson
1713296337
Cory was professional and through. Did a great job explaining what he was doing and why.
Did a great job. Cory was easy to work with and was very courteous.
Ted came out to do our yearly maintenance and he is very friendly and knowledgeable. I would recommend their services to anyone.
Arnold Geurts
Arnold Geurts
1713278066
Yvonne Moore
Yvonne Moore
1713199462
Jordan was very helpful and friendly, highly recommend!
brad olson
brad olson
1712870663
Very well detailed servie call. Sam was so professional and thorough. 👍👍
Andrea Hansen
Andrea Hansen
1712870587
Wendy Wyckoff
Wendy Wyckoff
1712843650
Ted was our technician. He was professional, friendly, and thorough. It is obvious to me he enjoys his work, he has great communication skills and was able to answer all of my questions.
CONNIE Rohde
CONNIE Rohde
1712762730
Aquarius has been servicing my needs for years. They are extremely helpful, answer all my questions, and are so friendly. I recommend them to anyone in need of plumbing or heating needs.
Gary Rachuy
Gary Rachuy
1712760604
Chris was very thorough and proactive. That is greatly appreciated!
Sue Sorensen
Sue Sorensen
1712694780
Jon did a 5 star 🌟 job. He explained everything he was doing. Jon is very friendly and easy to talk to and understand. It will be great to have good water again. Great job!!!
Bruce Blohowiak
Bruce Blohowiak
1712694078
Travis did an excellent job moving our laundry supply to the other side of the room. He thought into the future and added venting stub in case we decide to put a bathroom in the basement since we had the wall open. Highly recommend!
Nancy Erb
Nancy Erb
1712682579
Art was very nice to work with!!
Mark Korstad
Mark Korstad
1712678536
Excellent service thanks
Pam Ellison
Pam Ellison
1712616440
Always friendly respectful service Explains everything in detail and asks if I have any questions.
Travis McFall
Travis McFall
1712355549
Cory was very professional and knowledgeable with all the tips and services provided. Highly recommended . Thank you Corey⭐️⭐️⭐️⭐️⭐️
David Scott
David Scott
1712273603
I had my furnace checked up and then a different person came and serviced my water heater. Both workers did a great job and went over everything with me. I will definitely use Aquarius again and would recommend them.
Robert Slaby
Robert Slaby
1712242921
On time, Polite explained the process and very knowledgeable.
Leah Ashcraft
Leah Ashcraft
1712071079
Joe Henrich
Joe Henrich
1711750907
Awsome Service Like Always!!
Mike H
Mike H
1711645645
Tim Reopelle
Tim Reopelle
1711563071
Debra Johnson
Debra Johnson
1711505931
Eric was able to solve the problem w were having with our drinking water system. He got it all fixed timely,we are completely satisfied with this service call,
Tim & Leta Rick
Tim & Leta Rick
1711462832
Marie Hartos
Marie Hartos
1711393009
So surprised that he came at the time when we had a winter storm! Nice guy, good service.
Jeanne Harty
Jeanne Harty
1711132719
Craig Johnson
Craig Johnson
1710958522
Patrick Kirk
Patrick Kirk
1710353707
Jon was 5 stars! Knowledgeable and kindhearted. Showed us different options and got our system working efficiently.
Jenny Golden
Jenny Golden
1710346752
Very informative and answered all my questions and got me set up with the best preventative care for our equipment
Mike Blom
Mike Blom
1710017871
Angie Baker
Angie Baker
1709869941
Lynnae Bergherr
Lynnae Bergherr
1709850237
Preston Moser
Preston Moser
1709827455
Diane
Diane
1709747051
Art is a very knowledgeable, courteous, professional and respectful man who does a great job with our KINETICO water system that includes a drinking water system, also! Thank you Art!!
Lonnda Kari
Lonnda Kari
1708976441
We just had an Aquarius technician in our home to do a six-month check up on our Kinetico water system. He was very professional, thorough, and explained everything he did at the end of his visit.
Caleb
Caleb
1708532919
Very helpful and courteous. Great service.
Sue Cedarleaf
Sue Cedarleaf
1708119104
Great guys and help. Problem fixed.
Joyce CW
Joyce CW
1708052758
Very happy with our technician Derek. Did an awesome job,water is great, and the best part he cleaned up before he left😊
Peggy Ellingson
Peggy Ellingson
1708018141
We don’t have great water and Kinetico makes it so much better! We were having a new recent issue and asked Aquarius Home Services/ Kinetico to check it out. Our technician, Art arrived on time. He was friendly, kind to our doggy, Peaches and most of all knew exactly what was going on and fixed the problem without any issues!
Lisa Anderson
Lisa Anderson
1705531097
Outstanding service in Water treatment and Heating and Air Conditioning ! Always polite,courteous and knowledgeable.
Mara Martens
Mara Martens
1704475628
Brent was super helpful showing me how to change the reverse osmosis filters and walked me through every step. He explained everything clearly and got our system working more efficiently
Ovo Joe
Ovo Joe
1701354891
Thanks Rachael Raschke for a job well done, I have been trading manually and hardly make money until i was introduced to you, I never thought of gaining or having a stress free trading experience, I seriously don't know how to appreciate you ma'am. With just $1000 which i invested you turned into $12,650 in just 7days of trading, please keep on doing good deeds. If you are interested in trading Forex/Cryptocurrency, get in touch with Rachael Raschke through her social media accounts below.
Telegram: T.me/rachael397
Email: rachaelraschke397@gmail.com
Caroline DeKrey
Caroline DeKrey
1699652044
Aquarius Home Services came out to our home today to do routine maintenance on our Kinetico Water System. Our technician Xeng was really knowledgeable and helpful! I appreciated that he tested our water hardness to ensure the water system was doing its job. He ran a few other tests and even left me information sheets about how to perform the maintenance if I want to change the filters myself. Thanks, Aquarius for the awesome customer service!
Karen Norsby
Karen Norsby
1699551808
Today I had Aquarius in my home to check my Kinetico and I am so very pleased that I have a company I can trust to look things over. Thank you Ryan! Nicolas was also here for my furnace and I am pleased with everything they do! Proud customer of 2+ years!
Patti Yenish
Patti Yenish
1692799389
Ryan was thorough and helpful.
Jeremy Riesgraf
Jeremy Riesgraf
1688514771
looks lot better and more efficient by lot than before,pricy but so nice
Gary Alferness
Gary Alferness
1688140834
Alex was here did a fantastic job, very neat and cleaned up everything! Would recommend Aquarius to everyone! Well done!👍
Diane Ameter
Diane Ameter
1687193897
Communication was great, on time efficient and Ryan was very helpful and professional.
They were prompt in coming out and fixing our old furnace and they put in our new furnace central air and tankless water heater all in one day. the service we received was great super friendly and explained to us how to work things in an easy to understand manner. I highly recommend these people
Kelli Lang
Kelli Lang
1682456406
Our experience starting with Rachel Arne, Jared Arne and the installers was above and beyond our expectations ! This group is knowledgeable with great communication skills, trustworthy and experience ! We are so happy we chose AQUARIUS to test our current system and water, their honest suggestions and our purchase !
Ted Wiegand
Ted Wiegand
1681926708
Fast, easy and fare. I recommend.
Kristine Strom
Kristine Strom
1678398180
I have had Kinetico services for 14 years. They are consistently professional and courteous. Today Brenden Kennedy serviced my water softener. Completely happy with the job done.
Mike Gunderson
Mike Gunderson
1677018246
I had an old furnace that was on its last legs and needed to be replaced ASAP.

Day one: Service Tech arrived 2 hours after initial contact with Aquarius. Sales Rep arrived within an hour of the request. Deal was made and installation appointment scheduled for the NEXT DAY!

Day two: Contacted by the installation team at 7:00 am. Arrived at 7:30. Finished up by 2:30.

All of the staff that I dealt with were friendly, professional and great to work with. They explained everything very well. I was expecting to wait 2-3 weeks for a new furnace and A/C. This was all done inside of two days. I would 100% recommend Aquarius to anyone needing any type of home service.

Tall Mike, Mike Sippel, Chris Oigard, Dave and Luke it was great to work with you. Thanks for everything!

Oh, they like dogs too.
Ryan with Aquarius home services did an amazing job today with the annual service for the Kinetico water softener. Tested the water softness, replaced the pre filter, replaced an o ring and refilled the salt. Very friendly courteous and timely and knowledgeable. If you ever need service I highly recommend Aquarius. They service my water softener and HVAC equipment. I have always had outstanding service!
Karlan W Bean
Karlan W Bean
1671551004
Woke up to no heat, 3 hours later I have heat and my vacation and holidays have been saved. Cole did an incredible job! Merry Christmas to your entire team at Aquarius!!! Looking forward to doing business in the near future!
Gary Jungles
Gary Jungles
1669478554
I have an 8 to 10am window yesterday to come to my house do not show up did not call till after 11:30 I was gone for appointment made feel like it was my fault can't come to my house when I need them !
Robert Dresel
Robert Dresel
1667240072
Great products. Friendly and knowledgeable technicians.
Megan Gesell
Megan Gesell
1665608879
Love our Kinetico water system and maintenance plan. Trevor and the other technicians have been friendly, knowledgeable and answer all my questions.
Eric Boesen
Eric Boesen
1663877916
I was introduced to Aquarius Home Service/Kinetico through a new home construction build. I got to say these guys are top of the line when it comes to installs, reliability, product support, communication, professionalism and clean straight organized installs. Shout out to Travis Ehrfurth for the “latest addition” to my water system as well as past equipment installations in my home. 5 stars and will only use this company in the future for all my in home water needs.
Jess Merrill
Jess Merrill
1661290200
This company has been great! We had a new water system put in last week and a tankless water heater today! Knowing we will never run out of hot water again is AMAZING!!! Cold showers suck! Thank you so much! I highly recommend Aquarius to everyone!
We had the Technician Jason G. that came out and installed the new water system into my Mom’s house today. Jason did an awesome job. He explained everything perfectly and was super friendly. We definitely recommend getting this system.
Next Reviewsjs_loader
Facebook Rating
4.8
Based on 616 reviews
Google Rating
4.9
Based on 3781 reviews
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Aquarius Home Services BBB Business Review
John Reuter
John Reuter
1719011907
I was scheduled for Thursday appointment in the morning. After waiting ALL day Thursday, at 3:30 pm I was informed that the technition was not going to be coming that day, I rescheduled for Friday after 10:00 and had to wait until almost 12:00 (noon) for the technition to arrive. The technician took only about 15 minutes to complete the job. To add insult to injury, he then charged us $292.40 which I feel was (is) excessive.
Laura Wardell
Laura Wardell
1718985974
Jack O
Jack O
1718934864
Ethan was here today for our A/C check-up. He was very thorough and professional. Explained everything did an excellent job. Thanks
Arif Ali
Arif Ali
1718907329
Good communication, prompt reply to my inquiry.Professional, knowledgeable and courteous technician, Josiah, who came to the site to perform the work. Our heater was leaking. The root cause was identified and corrected immediately at the spot. Thank you.
Kent Toft
Kent Toft
1718901229
I use this business every time!!They are 10 stars great!!!!!!I can go on and onThey are the best!!!Riley is my main guyHe is polite, courteous,and very thorough!!He explains everything!!!When he us done everything is clean & perfectGGGRREAT guy. Compliment to your business and to himselfI will always go with Aquarius and ALWAYS WITH RILEYThank everyone at Aquarius!!!Kent and Kim Toft. Blaine,MN
David Campbell
David Campbell
1718892842
Very professional. Thank you!
00
00
1718858125
This place was amazing. I called before 8 AM today and I was asked how they could make me smile today!! I thought I had the wrong number. Nope. I told them if they could get my central air working, I would smile. 😀Shortly after the call I received a text message with a brief bio about the technician Mike, with years of experience, stating he was on his way. If I wanted to track his location, I could click the link. Once Mike arrived it didn’t take him long to figure out what was going on with my central air unit. He described everything in detail about what was wrong with it and he took the time to answer several questions I had. Mike also cleaned the unit when he was done. I am very pleased with all aspects of this company and will definitely be using them again!
Mike (Just Mike)
Mike (Just Mike)
1718846047
Always a good experience!
David Tingstad
David Tingstad
1718834301
Nate and A. J. did some electrical work at my house. They were both knowledgeable and professional as well as personable. The finished work looks excellent. I would highly recommend them and Aquarius for any work you need done.
John Meyers
John Meyers
1718830702
Brandon was here to inspect our A/C. He did a wonderful job and suggested a couple items that might need replacing down the road. This was a very good experience and I highly recommend Aquarius.
Wendy Page
Wendy Page
1718821885
Ethan is an excellent tech and Aquarius associate. Very knowledgeable, very thorough, answered all of my questions and is respectful. Provided helpful HVAC information.
Ronald Kath
Ronald Kath
1718759245
Riley took time to explain all the services and answerd all my questions. He is very professional and knowledgeable. I feel my HVAC is working at top efficiency with the suggested preventive maintenance services. Those prevented maintenance services will help to avoid a future breakdown. He is personable. I will definitely be requesting Riley for my next scheduled service.
G ROSS
G ROSS
1718740363
Nicole Eggan
Nicole Eggan
1718736861
Everything went as planned. Installers were friendly and informative.
Ginger Murray
Ginger Murray
1718735936
We really like Aquarius' professional and friendly service. They always respond quickly when we have an issue, and we like being on their service plans for water, heating, and AC.
Debra Larsen
Debra Larsen
1718674439
Wow!! Talk about over and above in customer service! As a homeowner I highly recommend Aquarius. They were incredibly thorough and also took the time to do “extras” for me that I didn’t expect. They found and fixed problems that other companies would have walked away from. I have owned my home for 28 years and I am thrilled and just blown away by the level of excellence and customer service I received. I am going to use Aquarius for absolutely everything. Everything. Thank you, thank you, thank you!!!!
Alan Wetzel
Alan Wetzel
1718657730
Micah was thorough, efficient, and explained things while servicing the water heater. Also he is a pleasant person to be with during the service call.
Ben Nelson
Ben Nelson
1718647531
Great experience. Thanks for getting our A/C back on so quickly.
Terry Bilse -Kraft
Terry Bilse -Kraft
1718637426
Mike was very professional, polite and did a very good job of letting me know the condition of our AC unit.
Cherie. Skildum
Cherie. Skildum
1718633975
While the plumber was the nicest guy, I truly felt that the service was very slow. Installing 2 faucets and a shower head and simple control should never take 4 1/2 hours!! And our plumbing was up to code! A pretty big bill for a little work.
Chuck
Chuck
1718544944
Nick is awesome…figured out the recurring issue instantly. I can’t thank him enough for getting us up and running promptly and efficiently. Super positive attitude even after a long day, would request him for any future work.
Bill Sherck
Bill Sherck
1718471827
AC not working and Nicholas got to us on the weekend and problem-solved the blown fuses. No charge as warranty work. Professional. Thank goodness before excessive heat warbing! Thanks Aquarius!
Pat Alexander
Pat Alexander
1718405710
The most thorough AC check up I have EVER had in the 18 years I have owned my house. And I get AC and furnace check up done EVERY year.
Ileana Essig
Ileana Essig
1718398249
Ethan was friendly and very informative. When he arrived, I made it clear that I was not interested in additional services, just the tuneup/inspection of my HVAC system. He went over the results and answered my questions with thorough explanations without trying to upsell me via a list of ’recommendations’, which I sincerely appreciated.
Richard Pierson
Richard Pierson
1718388233
Michael Brandt
Michael Brandt
1718382329
Nick and Marcus were knowledgeable, efficient, and friendly. Great service call.
Nathan McCauley
Nathan McCauley
1718325023
Ethan did a great job servicing our A/C unit and went above and beyond the call of duty by removing the mice that had taken up residence in the unit.Thank you.
LA Paul
LA Paul
1718317846
Nicholas and Marcus went over everything in detail and explained what should be prioritized. Even tolerated the cat that wanted to supervise their work. Great employees for Aquarius, always responsive and professional. Ended up scheduling another appointment for some electrical repair. Great company to work with.
John Stiehl
John Stiehl
1718316855
Anson MacFarlane
Anson MacFarlane
1718314204
Great service!
Joel DeMarais
Joel DeMarais
1718222835
Completely satisfied with the work Chris, Nick and Matt did installing a new Furnace and A/C system. They were very thorough, courteous and professional!
Ted ALLISON
Ted ALLISON
1718216675
Raymond Cruz
Raymond Cruz
1718192723
RayVery satisfied and impressed!Thanks to Travis, David, Adam & EricFriendly, professional and knowledgeableThey arrived explained what was going to happen and kept me updated on the process.Answered my many questions.As they finished cleaning everything up. They again insured that I had no other questions before leaving.GREAT JOB!!
Patty George
Patty George
1718150859
Brandon was great! He gave great advice, had attention to details, was helpful and trustworthy. I love that I can be in a service program with Aquarius to help me remember the updates and cleanings during the year, especially when I have too many things to remember to do. ☺️
Bryce Chu
Bryce Chu
1718148665
Nick and his partner were incredibly thorough in their inspection of my AC and furnace unit. They clearly pointed out areas of concern as well as what working properly both inside and outside. They presented clear options for repair or intervention. I felt was given all the information I needed and had all my questions answered in simple direct language that most laymen unfamiliar with jargon could understand. Highly recommend.
Dale and Carol Tilden
Dale and Carol Tilden
1718131763
Aquarius takes excellent care of my water softening and heating as well as my furnace and air conditioning systems. Also just had a new electric panel installed (needed updating).
Debra Klejeski
Debra Klejeski
1718055650
Jon answered our questions and explained everything on the checklist. He was very professional and courteous!
Jeff Peterson
Jeff Peterson
1718055086
Wally Lee
Wally Lee
1718044949
Brandon did a great job for us with our A/C general maintenance check. Very knowledgeable, and was professional and efficient.
Joe Capistrant
Joe Capistrant
1718042522
Nate is wonderful. Knows his stuff. Resolved a troublesome problem. Very pleasant, enjoyable fellow.
Cindy Rae Dainsberg
Cindy Rae Dainsberg
1718034743
Brandon was exceptional. Professional. Knowledgeable. Efficient. Kind. Caring. Remembers the client from previous visits. An excellent example of what Customer Service should be to keep customers coming back.
Gary Smith
Gary Smith
1718030176
Excellent technician. Nick is an outstanding young man and very knowledgeable. I felt like he was giving me an honest assessment of my system.
mary bond
mary bond
1717801266
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!
Todd Schull
Todd Schull
1717795955
Riley was the tech that performed our membership maintenance check-up. He did an outstanding job explaining what was included in the maintenance check-up. After his inspection, he was very detailed, using pictures, to help describe what he found and he made recommendations on what should be addressed now and what could wait until our next membership maintenance check-up. He was very thorough doing the repairs, cleaning impeccably both our furnace and air conditioner. We are going to request Riley for all our member maintenance check-ups going forward.
Gary Winkel
Gary Winkel
1717786300
John Keller
John Keller
1717778469
Gordy replaced my lawn faucet once it was clear that it could not be repaired. He explained the problem and the process to fix it in a clear and professional manner. The cost were what I expected for such a job.
Robert McDivitt
Robert McDivitt
1717771730
Great service from Ethan. Very helpful and professional.
Frank Potocnik
Frank Potocnik
1717721504
Service Tech Nick was great. Thank you
Anthony Mielzarek
Anthony Mielzarek
1717713912
Riley is always a professional when coming to the house for HVAC services. He is always a pleasure to deal with! Even my dogs like him!
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