Testimonials
Facebook Rating
5.0
Based on 780 reviews
Aquarius Home Services/Kinetico
5.0
powered by Facebook
Google Rating
4.9
Based on 4884 reviews
Aquarius Home Services
4.9
Cole F.
1737162641
Justin is the man. He explained everything in detail and showed me some tips and tricks. He left no trace of a mess either. 👌🏻
Mark P.
1737156906
Very professional. Did a great job and were very clean and protected the floors. Left no mess! Also came back next day to adjust something at no charge.
Dixie G.
1737154066
. Service tech was thorough and efficient. He explained everything he did and reminded us to change the furnace filters on schedule.
Andy W.
1737153356
Always professional and helpful
Scott B.
1737151353
Heidi R.
1737149545
Hunter K.
1737148080
Excellent work!
Kevin T.
1737143496
Professional, knowledgeable and friendly.
Jennifer W.
1737143194
Brian T.
1737142276
Marcus was very thorough and professional with the furnace inspection
What Our
Customers Say...
Hear are some recent reviews for Aquarius Home Services. Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.
Chris Hawkey Approved!
Earning the Right to be Recommended™
Professional, knowledgeable and friendly.
Marcus was very thorough and professional with the furnace inspection
Response from the owner: Thank you Brian, for the 5-star rating!
From start to finish, Jon was outstanding! He explained what he was doing from start to finish and answered all our questions. He made us feel at ease while explaining our system and its capabilities.
Justin and Cailloui provided a great service experienceKnowledgeable, Thorough, Friendly - these guys rock!
Nick and Wyatt were amazing . I’ve had my Aquarius filter system for about 10 years and have had no problems. Lately started making a clicking sound , Nick and Wyatt came out and got it up and working perfectly. Can’t say enough about their knowledge and professionalism. Thank you !!
Professional service from Chris taking time to inspect and repair a line that leaked.
Excellent service from another Aquarius technician. Cole was personable and very informative on the steps he was taking in serving my water system. 100% satisfied with this experience.
Response from the owner: Hello Ben, We're glad to hear your visit went well. Thank you for giving us a 5-star review, we appreciate you!
Alex was professional and knowledgeable. He did a great job!
Response from the owner: Thank you Amy for taking the five star rating!
Service was quick and Travis was very knowledgeable and polite. It was nice to work with him.
Response from the owner: Thank you Jennifer for the 5 star rating and kind comments about Jim. We appreciate you sharing them with us.
No heat in MN winter = no good! My experience as a first time user of Aquarius and it was stellar. Great initial call with a friendly and attentive person setting up the visit. Brandon H came to out to service my furnace and was also friendly, attentive, timely, courteous, empathetic, skilled, knowledgeable...all the things. Heat works, I know more, feels good - can't get better than that! Very pleased with my experience and will definitely be using Aquarius moving forward. Thank you!
Great customer service. Explained everything that was being done and why. Friendly and professional
Josiah and Pete were awesome! Great company with great employees I’d highly recommend!
Nate was friendly, efficient and patient with all of our questions. He kept us informed of the steps necessary to solve our problem. He is a great example of why we return to Aquarius for maintenance and repairs!
Response from the owner: Thank you Chester for the five star rating!
My regularly scheduled furnace was conducted today 1/16/25 by Brad C. Brad was very personable and helpful explaining what he wasdoing, making recommendations, and answering questions. Hope I get Brad again for furnace and AC maintenance. Thanks Brad.
Response from the owner: Thank you John for sharing your situation with us. I sent your information over to my manager and heard that everything is now on the right track. We never like to see that something went not as planned like you not being told a timeline. We do look forward to the opportunity to earn a fifth star from you on our future visits.
We had Travis do a maintenance check. As expected with Aquarius everything went smoothly. Travis was efficient, polite & willing to answer all sorts of questions we had being new to some of our equipment. Aquarius is a great organization and will be our go to team.
Response from the owner: Thank you, Valerie! We're so glad to hear that Travis provided you with outstanding 5-star service. It's wonderful to know that you feel comfortable reaching out to us as your go-to team. Your support means a lot!
Aquarius has a client for life! The help, the assurance, the timeliness of all those we came into contact with were wonderful!! Thank you Josiah for navigating who to talk to, Jennifer for walking me through the process and options (she is seriously incredible) and to Mike for taking time to truly make sure everything worked and went above and beyond! Thank you!!!!
Response from the owner: Thank you, Hillary! We're so glad to hear that you had such a positive experience with our team, and we appreciate you recognizing them for their exceptional support. Your satisfaction means everything to us!
One just doesn't see this type of customer service now a days. Both Nick and Wyatt were thorough in investigating my issues, listened to my concerns, communicated effectively, explained options, and FIXED MY ISSUES! And my dog loved them both!!
Response from the owner: Thank you, Demitra! We're so glad to hear about your positive experience with Nick and Wyatt. It's wonderful that they could help resolve your issues and that your dog enjoyed their company!
Quality work by skilled professionals.
Response from the owner: Thanks for your feedback. It is greatly appreciated.
Justin was an awesome technician! Arrived ready to go, quickly assessing the Kinetico system and then narrowing in on the specific item for the service. He quickly identified the cause of the problem, taking the time to provide a visual example of what was happening. During his visit he also identified a check valve starting to show its age. Justin detailed what is happening and his concern level, not pushing to be a salesmen, but being realistic that it’s a low concerning item. That being said, Justin did quality work on the softener so I had him take care of the check valve as well. Highly recommend Aquarius and the quality work of their technicians like Justin.
Response from the owner: Thank you, Tyler, for your wonderful feedback about Justin and the service you received; we appreciate your recommendation and are glad to hear you had a great experience with us!
Great service..same day service…Eric was friendly and did a great job..excellent for Aquarius and Eric would definitely recommend you
Response from the owner: Thank you, Gary, for your kind words! We're glad you had a great experience with Eric and appreciate your recommendation.
