Testimonials

Hear are some recent reviews for Aquarius Home Services.  Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.

 

Jessica Churchill
Jessica Churchill
21:13 27 Nov 20
Paul Schierenbeck
Paul Schierenbeck
18:08 27 Nov 20
Hanno Linda
Hanno Linda
16:04 27 Nov 20
Kinetico water maintenance comes every 6 months to service our system. They are always great workers. Today we had Dave and he was professional, informative, and very personable. Was great to visit with him.
Mathew Herges
Mathew Herges
19:35 25 Nov 20
Jim Craig
Jim Craig
18:50 25 Nov 20
Rate 5.0. Excellent, efficient, friendly, on time service!
Terri Heimerman
Terri Heimerman
18:39 25 Nov 20
Richard Willis
Richard Willis
16:55 25 Nov 20
When our furnace recently went out I contacted Aquarious Home Services and immediately spoke with the receptionist. It was a cold evening about 17° and the system was completely down. They were able to send out a technician within an hour to diagnose the problem. Since it was a 14 year old furnace we decided to have a new unit installed. The service technician wrote up the invoice which came in a bit pricey at $6,500 for the furnace alone and said it would be a couple of days to install. He was also kind enough to leave us with a couple of space heaters to help get us through the next couple of days. The installation crew was great, well organized and worked methodically. Usually I am leary of the quality of work performed by install and repair technicians because of past experiences but these guys really put me at ease with their professionalism and responsiveness to any concerns that I may have had. I am also impressed with the quick responses from the office staff to my request for rebate and warranty registration information. I will edit this post when I have verified whether or not all equipment is working properly and all issues, if any, have been resolved.
Caitlin Van Winkle
Caitlin Van Winkle
20:50 24 Nov 20
We love their Reverse Osmosis system (Maple Grove water is terrible!). It has been worth every penny, including the ongoing service as part of their Plan.
Dorothea Susag
Dorothea Susag
18:46 24 Nov 20
I was so impressed with the agent’s friendly and careful expertise I feel very safe l
Brian Peters
Brian Peters
16:27 24 Nov 20
Michael Ratsch
Michael Ratsch
06:31 24 Nov 20
They do excellent work. The plumbers are courteous and prompt.
Michael Foley
Michael Foley
02:09 24 Nov 20
They installed a Kinnetico water softener. Did a good job. Everything works as it should.
Jerrold Wood
Jerrold Wood
21:03 23 Nov 20
Michael Petkovich
Michael Petkovich
20:00 23 Nov 20
The technician provided outstanding service. He showed me the problem with my furnace and carefully explained the next steps I need to take. I was also able to meet with an Acquarius rep the same day to get a cost estimate. The technician was very friendly and I enjoyed meeting him.
Gary Zylstra
Gary Zylstra
18:42 23 Nov 20
Jenn R
Jenn R
14:35 23 Nov 20
Joe Bernardy
Joe Bernardy
23:33 20 Nov 20
Mike was very courteous and professional. He offered great advice, telling us things to watch for with no pressure to pay for unneeded services. Very satisfied.
Rommy Arias
Rommy Arias
23:20 20 Nov 20
Exelente customer services , on time, informative, clean, professional courteous . Areas left how they found. I would call again.
Thomas Lundberg
Thomas Lundberg
23:03 20 Nov 20
Brandon was very professional and friendly. Took the time to explain everything that he checked for problems. He even dragged our garbage and recycle bins up to the house. High points for this guy.
Shaun Schuster
Shaun Schuster
15:58 19 Nov 20
Aqaurius gets the customer service part of business. I use Aquarius for my water, HVAC and plumbing. Every tech is knowledgable and efficient. Today Josiah arrived right on time and got right to work. He explained what the process was and made sure everything worked better than OK before he left. Aquarius was even less than other companies. Tbis is a great company.
Alice Osterberg
Alice Osterberg
21:53 18 Nov 20
Josiah did a great job identifying our issue and promptly (same day) replacing our hot water heater. Thanks for your great service, Josiah!
Nukesh Bhoyar
Nukesh Bhoyar
21:46 18 Nov 20
Mike from Aquarius performed furnace tuned up in my house. He was very professional technician, explained me everything upfront and walk me through all the inspection he was doing along with analysis on each component. Can’t say enough positive words about Mike. I’d recommend Mike to anyone who’s looking to get their equipment tuned up before harsh weather. Thanks Mike!!!
Dan VanDaalwyk
Dan VanDaalwyk
21:01 18 Nov 20
We love working with this amazing group of highly tenured professionals. All the guys who work on our vintage home bring years of experience and a positive can-do attitude. Thank you Aquarius!!
Lynne Plowman
Lynne Plowman
19:24 18 Nov 20
Isanti County
Isanti County
18:53 18 Nov 20
I was very pleased. They were right on time and I could not believe how quickly Josiah got everything done! I thought he would be here for four hours and he was done in 2 1/2.Very pleasant, very polite. Really knew his stuff. Explained things very well. Went above and beyond to get my difficult shower drain unclogged.The price was exactly what I expected. I am very pleased.
Ashley Sinkula
Ashley Sinkula
14:44 18 Nov 20
Mike was fantastic. Working with this company was great, easy and seamless. Excellent communication as well. Full of knowledge but not pushy. Highly recommend!
Lucille Nadeau
Lucille Nadeau
12:44 18 Nov 20
Karen Callahan
Karen Callahan
00:20 18 Nov 20
Replaced filters and sanitized reverse osmosisWater filtering
nick biagini
nick biagini
22:08 17 Nov 20
Jan Martin
Jan Martin
16:37 17 Nov 20
Will T
Will T
13:20 17 Nov 20
Wendy McClure
Wendy McClure
03:06 17 Nov 20
Awesome company service and products
Gary Newman
Gary Newman
01:05 17 Nov 20
Lori Willis
Lori Willis
17:07 16 Nov 20
Thank goodness for Aquarius. Furnace issues at 4:30 on a Friday.. yikes!! They came, they fixed it, they didn't charge me an arm and a leg. 🙂
Donna Tews
Donna Tews
15:38 16 Nov 20
The maintenance plan is wonderful! I appreciate the reminders to schedule the maintenance and the price includes the salt; no need for me to go purchase it and carry it 3 times to get it in the house. All of the service technicians that I have worked with are professional and knowledgeable.
Linda Johnson
Linda Johnson
13:38 14 Nov 20
Carlos Llanes
Carlos Llanes
20:24 13 Nov 20
Don Woodhall
Don Woodhall
19:38 13 Nov 20
Very knowledgeable and great techs
Jenna Kaplan
Jenna Kaplan
19:09 13 Nov 20
Jeanne Harty
Jeanne Harty
18:47 13 Nov 20
Noreen McGuire
Noreen McGuire
17:44 13 Nov 20
Brandon did an awesome job. He was extremely professional and explained every service that he performed. I can’t say enough about the wonderful customer service from both Brandon and the people who work in the office. I will be using Aquarius from now on for all my heating and AC needs
Robert Stingle
Robert Stingle
17:40 13 Nov 20
Technician serviced RO drinking water system throughout house. I appreciated getting a text with the technician’s name and picture, a brief bio, and a call when he was on his way. David explained how everything worked and what he was going to do in this service. He was courteous, knowledgeable, and professional. I highly recommend this company and this technician!
Karen Frances
Karen Frances
00:19 13 Nov 20
Quick response time. Great service people - personable and easy to understand. Took time to answer questions. Hopefully I won’t see them again for a long time!8/18/2020 Update - Brandon checked furnace and was prompt and so nice. Had good recommendations. A-OK!
Me
Me
22:10 12 Nov 20
Shane Petrich
Shane Petrich
02:14 12 Nov 20
Joe Barb
Joe Barb
21:03 11 Nov 20
Patty Nolan
Patty Nolan
17:01 11 Nov 20
Plumber Josiah Scheumann was right on time, had my three issues addressed in under two hours, including installation of a new toilet, and was a great communicator. He offered thorough but not overly detailed explanations of my three options and took care to protect surrounding surfaces, leaving no trace behind! I have nothing but good things to say about his work and Aquarius overall. I have hired them twice and spoken by phone with their reps a few times and always, the service has been top-notch.
ERIN GATES
ERIN GATES
16:47 11 Nov 20
Sean Bagley was very knowledgeable and helpful. He did a great job with my furnace maintenance.
judyth onufer
judyth onufer
16:21 11 Nov 20
Dennis McBain
Dennis McBain
03:53 11 Nov 20
We had Aquarius Home Services install a new furnace and air conditioning system. Kou and Fong were the technicians that did the installation. They were prompt, very careful with our home and did a wonderful job. They welcomed our questions, answered them thoroughly. They treated our home like their own. The installation looks good, works very well and they left our home in a clean condition...like they found it. We are very pleased.
Krystalina Soash
Krystalina Soash
02:04 11 Nov 20
5-Star: Excellent and timely service. Workers were masked, wore shoe coverings, and brought their own drop cloth for their tools and walking path while performing their much needed service in our home. They were very thorough and clearly explained the functions of our new furnace and the new digital thermostat. Add to that, they encouraged us to call if we had any questions. That was important! Thanks Kath/Aquarius 😊
Renee Britton
Renee Britton
21:30 10 Nov 20
Mike was awesome!! Very personable and knowledgeable. No additional services beyond maintenance was needed, but if it ever is, I know who to call. Highly recommend this business!!
John Zettel
John Zettel
21:07 10 Nov 20
checked out my furnace to get it ready for the coming winter
Bruce Corneliusen
Bruce Corneliusen
18:57 10 Nov 20
Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.
Larry Jakobitz
Larry Jakobitz
16:59 10 Nov 20
Jake did a very thorough job on our furnace check up. He pointed out items that could be fixed but no pressure to do it now. He explained what he was doing every step of the way. Good Job!
Ron Christopherson
Ron Christopherson
16:59 10 Nov 20
Aaron D'Incau
Aaron D'Incau
21:13 09 Nov 20
Extremely knowledgeable with their products. Installed an entirely new water softener system in under 2 hours! Answered all of our questions with patience! Very helpful and professional.
Bob Krusell
Bob Krusell
19:44 09 Nov 20
Organized, follow through with appointment, pre-call from technician, trained and professional throughout! Technician reviewed what he would be doing. Clean and thoughtful, answered questions! Explained the service agreement going forward.
David Thompson
David Thompson
17:17 09 Nov 20
Josiah Scheumann was my technician for a new water heater install. My old water heater was leaking and water had soaked through the drywall in my maintenance closet. Due to the limited space, I had to wait for the old water heater to be removed before I could repair the rotted drywall. Josiah was very patient with me as I cut out and replaced the rotted drywall. Josiah even helped to lend me a hand which was very generous of him. The new water Heater install went very smooth and Josiah offered to answer any questions I may have before leaving. I am very pleased with the customer service and my new water heater. Thank you Josiah and thank you Aquarius.
becky parkin
becky parkin
15:49 09 Nov 20
Highly recommended! Very professional, friendly, explained everything. The most thorough furnace maintenance I’ve had.
Holly Zirbel
Holly Zirbel
22:34 08 Nov 20
We had extremely hard water with iron....Aquarius in Appleton was great. Set us up with a new system and our water is great now. We can finally drink water from the tap.
Rosemary Johnson
Rosemary Johnson
01:41 07 Nov 20
Mike Murray
Mike Murray
20:57 06 Nov 20
Jake was very nice, helpful and spent time going over all options and really professional. Did our maintenance needs. Very nice tech and company.
Mike Pien
Mike Pien
20:51 06 Nov 20
Awesome service...very professional!
Dave Kassing
Dave Kassing
19:02 06 Nov 20
Technician thoroughly inspected and cleaned my furnace and informed me of 2 issues to watch. I appreciated his friendly, courteous and timely service and professionalism.
Val Sears
Val Sears
02:40 06 Nov 20
Lee was excellent. He was very knowledgeable, personable. would recommend him.
Kari Honoroff
Kari Honoroff
16:33 05 Nov 20
Technician Jimmy Vasterling was very courteous, professional and knowledgeable. Answered all my question and explained the maintenance completed. Thank you!
John Hakes
John Hakes
16:28 05 Nov 20
The Aquarius technician-- Mike-- initially arrived for a furnace tuneup, which he performed thoroughly and in a manner that didn't involve just going through the motions. Instead, he fielded all homeowner questions, using them to inspect the heating system that helped with an underfiring of the system, which he also explained to the homeowner.Having had issues with the function of an April Air humidfiying system for a few years, Mike then extended the time allotted to diagnose this issue, which eventually resulted in the installation of a humidistat on the heating unit.At no time during this process, did Mike seek to upsell the homeowner. Rather, he provided suggestions and options, and once one was chosen, he then shuffled his morning schedule and made an equipment run, before professionally installing the chosen product.I just can't say enough about Mike's personability, willingness to share information and ideas, and quality of work he did for our household. Thank you, Mike!
Cindy Nelson
Cindy Nelson
16:03 05 Nov 20
Fantastic service.
Chris Konold
Chris Konold
15:43 05 Nov 20
Gail Krause
Gail Krause
00:51 05 Nov 20
Our technician, Cory Hanson, found our system was incorrectly hooked up by a previous company. He cleaned up the problem and was excellent at telling what the problem was. Plus, he was very friendly and professional.
Janet Johnson
Janet Johnson
03:40 04 Nov 20
Thank you Eric! Customer service awesome. Kinetico in our home for 28 years! Definitely the only way to go for soft and RO water!
Michael Van Domelen
Michael Van Domelen
16:27 03 Nov 20
I am and have always been satisfied with the support provided by John Warnke! John has explained what is wrong and why it may have happened. He is prompt and always friendly! Very much appreciate the service provided by Aquarius!
Mary Cooley-davis
Mary Cooley-davis
17:28 30 Oct 20
they are efficient, polite and get the job done.
Marilynn Wolk Paulson
Marilynn Wolk Paulson
14:06 30 Oct 20
Trevor, and before him, Jason, have been professional and efficient. Everyone at Kinetico is helpful.
Wendy Simonson
Wendy Simonson
00:48 30 Oct 20
Tony was friendly and knowledgeable! I would highly recommend!
Denny Thompson
Denny Thompson
23:23 29 Oct 20
Showed up on time, very knowledgable, answered all of our questions. Nice guy.
hutto1919
hutto1919
23:19 29 Oct 20
Dick Gaffaney
Dick Gaffaney
20:16 29 Oct 20
Duane Teske
Duane Teske
16:47 29 Oct 20
Excellent work by Brent answered all our questions very thorough thank you
Beta Sprite
Beta Sprite
12:05 29 Oct 20
John was not only very knowledgeable, but also very friendly and helpful. He answered all of my questions to satisfaction, pointed out things that I had not noticed or considered, explained to me the things that I could do to maintain and improve the home on my own, and fixed several of the quicker things that needed to be done, all in the short time he was here. I would definitely enjoy having him back to work on the larger jobs that he was not able to remedy immediately.
Brad Jacobson
Brad Jacobson
21:44 28 Oct 20
Hands down, the best customer service & attention to detail. We know we can always count on Aquarius for our yearly AC & Furnace tune ups! And we just used Aquarius for electrical work. Will DEFINITELY have them do more in the future. FIVE STARS.
Brendan Woodward
Brendan Woodward
19:48 28 Oct 20
Used Aquarius for my plumbing needs. Josiah did a great job, very professional and efficient. Would recommend!!
James Brandt
James Brandt
16:56 28 Oct 20
Promptness, neatness and thoroughness. Brent was very polite and kind.
Young at Heart Dentistry
Young at Heart Dentistry
17:30 27 Oct 20
Blake was great. Called ahead of time, was on time, shared tips for home maintenance, options for service and recommended future service potential needs. Thanks Blake!
Carol Young
Carol Young
15:29 27 Oct 20
We received texts and a phone call to let us know when the service technician would arrive, and he was right on time. The technician was very knowledgeable, courteous and took the time to do a thorough inspection of the system. He also took the time to answer all our questions and provide several options to any issues.
Linda Doerfler
Linda Doerfler
01:09 27 Oct 20
Nancy Hoffman
Nancy Hoffman
19:03 26 Oct 20
Great customer service. Mike s was out to my house and was fantastic. Recommend mike s to come out for my services . He did awesome!!
Margaret Senn
Margaret Senn
15:01 26 Oct 20
Christine Kons
Christine Kons
15:04 25 Oct 20
Our annual service by the technician was punctual, courteous, knowledgable and thorough. So glad we decided to have a water filtration, purification system put in our home a couple of years ago. No more arsenic or iron. Healthy living through pure water!!
Ed Simmons
Ed Simmons
01:32 24 Oct 20
I received excellent service it will take a day to set then I can use it.
Albert Bellg
Albert Bellg
13:31 23 Oct 20
John was professional and friendly, kept us well-informed about the nature of the problems we were facing and several alternatives to solve them.We’d be glad to work with him and with Aquarius Home Services again.
Came today to put new water softener in I was all excited then he tells me he can’t turn it on because he thinks my drain will overflow and that I need to get a plumber to snake the drain then the toilet starts running. Both of those things were fine before he came now I have no water softener on
Roger Apodaca
Roger Apodaca
18:57 22 Oct 20
Our furnace is about 22 years old and it started to leak and not start sometimes in the winter so we called Aquarius they came out looked at our furnace gave us a quote and let us decide when we were going to best in a new furnace. We made it through last winter so we decided to wait until September we called the quote was still good. We set up an install date which was today Thursday October 22nd 2020. They sent me an email and a text to confirm that they were still coming this Thursday they sent me a text this morning let me know they were on their way the two gentlemen that came in were very nice courteous and very respectful of our carpets they line the hallway the downstairs all the way to the furnace room with drop cloths they finished the job cleaned up took all the old stuff with them had me come down and review what they did gave me an invoice paid them they thanked me and the last thing they said is don't forget you have 10 years warranty parts and labor on this new furnace anything goes wrong give us a call. He was very reasonable and was very easy thank you Aquarius Thompson heating.
Ross Lee
Ross Lee
16:56 22 Oct 20
Dan Theis
Dan Theis
03:02 22 Oct 20
On time Rory was very courteous
Anna Lee
Anna Lee
21:25 21 Oct 20
David B was awesome in helping us today with our furnace. Kind in answering our questions and concerns. Definitely recommend him. Very knowledgeable in what he does.
Jess Olson
Jess Olson
20:09 20 Oct 20
Great service!!
Thomas Kegler
Thomas Kegler
14:28 20 Oct 20
Gerrie Learmann
Gerrie Learmann
20:48 19 Oct 20
On time and very courteous.
Mac Staples
Mac Staples
19:58 19 Oct 20
Tom Kalsbeck
Tom Kalsbeck
15:18 19 Oct 20
Darrin Anderson
Darrin Anderson
21:22 16 Oct 20
Eric did a wonderful job. He went through the installation process with me and he made sure everything we wanted would work. He was very friendly and made sure we were satisfied costumers!!! Very professional and did a great job making sure everything was right!! Thank you!
Laurie Holmberg
Laurie Holmberg
20:34 16 Oct 20
Absolutely flawless installation of furnace and AC. My previous furnace installation 10 years by another company turned into a disaster so Aquarius’ experts were a welcome relief! Courteous, efficient, professional-cannot recommend enough! 10 star A+ company!
Daniel Ditch
Daniel Ditch
15:22 16 Oct 20
These guys are fantastic. Great service. Easy to work work. Great outcome. 100% would recommend to anyone.
Patty TenEyck
Patty TenEyck
14:53 16 Oct 20
Jake was great today —in water quality check, filter changes, add salt, and answering any questions. Very knowledgable of our full Kinetico system, and very personable guy! We appreciate Aquarius and recommend to anyone! Thanks guys!
Cheryl Rossini
Cheryl Rossini
22:05 15 Oct 20
The customer service is excellent...
All of our questions were answered and we were offered options but were not pressured into something we did not want or were interested in
I would recommend Aquarius to anyone looking for excellent product and customer service
Joyce Price
Joyce Price
15:01 15 Oct 20
Rory serviced our system.
What a nice young man!!
He was personable, courteous and informative.
We bought the package for 2 visits per year. We are pleased.
We love our Kinetico and the service.
Elaine Burgess
Elaine Burgess
03:42 15 Oct 20
Noah service is the best there is.
Kyla Hubenette
Kyla Hubenette
16:02 14 Oct 20
Douglas Amundson
Douglas Amundson
21:09 13 Oct 20
We are very happy with Wayne’s knowledge of our furnace. He was pleasant and answered all our questions logically. He also observed all the current health guidelines. We will use his services again.
Dana Peterson
Dana Peterson
18:28 13 Oct 20
Great product and service.
Christopher Downing
Christopher Downing
04:19 13 Oct 20
Marilyn Bayerl
Marilyn Bayerl
19:10 12 Oct 20
Took care of problem. Very helpful in helping us understand our "smart" furnace.
denver tvrdik
denver tvrdik
15:37 12 Oct 20
Brenda Gliniany
Brenda Gliniany
21:00 09 Oct 20
Excellent service Wayne was awesome explaining everything and recommending things and gave us many helpful suggestions. Would definitely use them again.
Nanette Harguth
Nanette Harguth
00:16 09 Oct 20
Such friendly environment and able to be helped in the spot over lunch. Sorry I did not get to see my buddy todd buy maybe next time
Mark Trebelhorn
Mark Trebelhorn
23:11 08 Oct 20
The service tech dug in and repaired our garage furnace with confidence and even a little humor. The scheduling reminders are very detailed.
Patricia Fegley
Patricia Fegley
20:28 08 Oct 20
Andy and Darrin gave excellent service today. They were very polite and efficient and bent over backwards to help me and get their job done.
Dale Buechner
Dale Buechner
20:25 08 Oct 20
Prompt service, thorough service and explanation. Delightful service technician!
Mary Brown
Mary Brown
18:49 08 Oct 20
Cory was very knowledgeable and efficient! Resolved the problems with our water!He followed CoVid precautions when in our home which was greatly appreciated.
Cindy Henry
Cindy Henry
14:30 08 Oct 20
Mike is the best. He is so professional and pleasant to work with.c
Christina Listrom
Christina Listrom
03:25 08 Oct 20
Julie Arnold
Julie Arnold
20:09 07 Oct 20
We purchased a Kinetico Water System, and received quick installation for the product. The informative, friendly, and professional services provided by Todd and Brent were excellent! Very pleased with the quality of service provided and the product itself!
Adrian Lyn
Adrian Lyn
19:35 07 Oct 20
It was very awesome service and Trevor was a really great guy that explained everything great to me
Pat Finch Serie
Pat Finch Serie
02:09 07 Oct 20
On time and very knowledgeable
Erik Frye
Erik Frye
19:15 06 Oct 20
Jed my service technician was very thorough and explained everything very well. Very knowledgeable and low key, not high pressure.
Dora Wilson
Dora Wilson
16:11 06 Oct 20
Excellent service! Blake was very professional and knowledgeable with his service as were previous technicians. Always on time with text notifications of their arrival. Service and Kinetico products are 10 ⭐️
Teri Bergeron
Teri Bergeron
15:24 06 Oct 20
Noah was very professional and did a good job.
Dan Dreger
Dan Dreger
22:05 05 Oct 20
Courteous & professional service providers
Kay Linsmeier
Kay Linsmeier
19:59 05 Oct 20
Very courteous and helpful Rep.
Mira 'Peters' Elmore
Mira 'Peters' Elmore
14:59 03 Oct 20
Good and safe water is super important & it doesn’t just fix itself. I wouldn’t consider using anyone else for highest quality in product and customer serviceability. Thank You!!
Katie Hymes-Riechers
Katie Hymes-Riechers
19:00 02 Oct 20
Quality products. Professional and friendly technicians.
Philip Hansen
Philip Hansen
17:33 02 Oct 20
The service techs are here when they say they will be. I especially like they send and email with the techs picture and estimated time of arrival. Nice to see who to expect.
Always professional....😄😄
Maria Anderson
Maria Anderson
17:23 02 Oct 20
They were very polite and did a great job.
Bonnie A Thoms Ed.D.
Bonnie A Thoms Ed.D.
15:51 02 Oct 20
Service snd timeliness is excellent!
Paul Joski
Paul Joski
21:44 01 Oct 20
Corey was super helpful and pleasant to work with. He answered all my questions and went over and above what he needed to do. Super job!
Timmy Welsh
Timmy Welsh
21:35 01 Oct 20
Very knowledgeable explained what he was doing and what was goin on with the furnace
Ellen Haukness
Ellen Haukness
20:19 01 Oct 20
Great professional installation by Wayne & Brent.

5/5 rating
Dawn Simonson
Dawn Simonson
17:39 01 Oct 20
Mark Folsom
Mark Folsom
16:18 01 Oct 20
Joel Hilsgen
Joel Hilsgen
15:31 01 Oct 20
Brad quickly identified the issue with my softner. Was able to offer best solution to resolve and prevent further issues. 5 Stars Brad. Truly appreciate his honest assessment and feedback.
Wade Scarski
Wade Scarski
19:38 30 Sep 20
Brent was very knowledgeable and performed a professional clean installation. Thanks
David Pavwoski
David Pavwoski
22:25 29 Sep 20
Cory did a great job and was very professional. He was timely and communicated well. I would recommend him. 👍
Kent Toft
Kent Toft
18:36 29 Sep 20
We have been with Aquarius for 5-6 years
They get 5+☆☆☆☆☆!!!!!!

Softener systems
Furnace
A/C
Zoning system
Hot water heater
Everything is from Aquarius!
Their techs are phenomenal !
Brandon-s
Kevin
Mick
ALL of them are absolutely GREAT!
Thank you for the perfect jobs you have done. You are the best!!!!!

KENT & KIM
Bev Ornell
Bev Ornell
15:01 29 Sep 20
Your technician was wonderful. So helpful and explained everything and so kind. Excited to have you service us twice a year!!
Eleanor Palmer
Eleanor Palmer
00:01 29 Sep 20
Good service
Experienced and capable technicians
Denise Schara
Denise Schara
22:09 28 Sep 20
The performance and quality of the product. Ideal drinking water. Iron gone. Plus I haven’t had to scrub a shower since we installed Kinnetico. Also, the technicians are extremely knowledge, respectful and friendly.
Jessica Bolstad
Jessica Bolstad
20:21 28 Sep 20
Sheila Tollefson
Sheila Tollefson
18:02 28 Sep 20
Super respectful and & knowledgable!
Dale Hemberger
Dale Hemberger
19:21 24 Sep 20
Dennis lyngen Lyngen
Dennis lyngen Lyngen
17:16 24 Sep 20
Cody was great.
Michele Simonet
Michele Simonet
16:57 24 Sep 20
High professionalism . Very respectful and cooperative
Dean Holmes
Dean Holmes
15:07 24 Sep 20
Easy to deal with Good company
Sue Norman
Sue Norman
14:16 24 Sep 20
Outstanding customer service!!
#1
Angie Weeks
Angie Weeks
23:18 23 Sep 20
Shawn was very professional and helpful. We will ask for him again.
Bruce Frederickson
Bruce Frederickson
21:51 23 Sep 20
I was impressed with Mike and pleased that things went so well.
Kathy Thueson
Kathy Thueson
21:38 23 Sep 20
Very efficient from the time of scheduling to the completion of the service call.
“Tall” Mike was very professional and friendly.
Eric Estrada
Eric Estrada
19:56 23 Sep 20
Mark and Cory did a phenomenal job. Everything went well from getting a quote to making sure things was cleaned up after the work was complete. All information was well presented and every question was answered to my satisfaction in a timely manner. The installation went quickly and is well done with attention to detail which I greatly appreciate.
Matt Harrison
Matt Harrison
22:14 22 Sep 20
Jean Anne Bonetti
Jean Anne Bonetti
20:40 22 Sep 20
Very friendly serviceman. Very genuine.
LM Jaros
LM Jaros
20:34 22 Sep 20
Kevin P. performed a furnace tune up today. Courteous, professional, explained everything clearly and arranged for follow-up on a necessary repair. Very happy with the service Kevin provided today.
Don Shumate
Don Shumate
17:24 22 Sep 20
Met with John and he was Very professional, very knowledgeable and was an absolute delight to talk to. He tested my water, gave great recommendations and informed me on my entire water situation in my home. I will be a lifelong customer!!
Jerry Moss
Jerry Moss
16:01 22 Sep 20
Very knowledgeable and great customer service! Did a great job!
Pamela Henkel
Pamela Henkel
19:59 21 Sep 20
we have had our water softener system for 29 years and it hasn't broken down on us once. we have them come out for inspection every six months and they deliver us salt @ the same time and also they put in our filters for us. The technicians that come out to inspect our water softener are always so friendly and knowledgeable. I give them a 5 🌟. If the 🌟 went up to a 10 I would rate them a 10.
steven faith
steven faith
17:28 21 Sep 20
Brent was top-notch all the way. He was very thorough in explaining our new system.
Linda Suda
Linda Suda
15:42 21 Sep 20
Travis did a great job explaining what he was doing & why. Very personable & helpful! Excellent experience for us!
Kim Pederson-Haller
Kim Pederson-Haller
16:28 19 Sep 20
Kevin and Mike were very professional and wonderful to work with. I was impressed! We will use them again!
Nikki Turcotte
Nikki Turcotte
19:18 18 Sep 20
We had a great experience! Brent provided great service and went above and beyond. He was knowledgeable and thorough. Five star service that exceeded our expectations.
Paul Brown
Paul Brown
19:11 18 Sep 20
Very helpful and knowledgeable installers. Did a nice job and were very conscientious about the quality of their work. Nicely done!
Rick Pelzl
Rick Pelzl
14:32 18 Sep 20
Great customer service and they explain how everything works
Marie H
Marie H
01:43 18 Sep 20
Cory from Aquarius provided excellent service and explained everything thoroughly before leaving!
Jeanne Tuvey
Jeanne Tuvey
23:04 17 Sep 20
They are prompt to respond for a requested service. They are available to make an appointment within a reasonable time. Service tech is professional, efficient and thorough. This is the 2nd time I have used them.
Lisa McDonald
Lisa McDonald
17:30 17 Sep 20
I was impressed with the service I received from Aquarius. They have the best water systems, and they made my basement utility area look very neat and professional. Very nice service technitions always eager to help and answer any questions. They have a wide variety of services available too, and that is a major plus.
Steve Sampson
Steve Sampson
15:26 17 Sep 20
Jake was friendly efficient and professional!
Mark Vidal
Mark Vidal
01:53 17 Sep 20
Corey is an amazing service technician. He is extremely knowledgeable, personable and explains in layman's terms how the system works. We are very happy with Aquarius Homes Services and our water softener system.
Jerry Holm
Jerry Holm
20:06 16 Sep 20
Very professional job. Arrived on time and completed within the estimated timeframe. Did an excellent job and provided good operation instructions.
Jim Dykema
Jim Dykema
17:47 16 Sep 20
Gretchen Wolertz
Gretchen Wolertz
21:38 15 Sep 20
They provide excellent service & have outstanding service people
Gary A. Baker
Gary A. Baker
21:33 15 Sep 20
Good job on time no other comment.
Cheri Fiola
Cheri Fiola
21:06 15 Sep 20
I had no problems & the technician did tune-up very friendly He taught me about the filter on the humidifier I didn’t even know was there Aquarius is great
Charles Smith
Charles Smith
20:08 15 Sep 20
Our service Technician (Tony) was very pleasant & seemed to be very knowledgeable about his job
Oren Larson
Oren Larson
00:39 15 Sep 20
Thorough, friendly technician who after checking with Fujitsu engineers found the likely source of problem in the unit. Then order replacement parts! 👍
Terry Hulbert
Terry Hulbert
14:51 14 Sep 20
He was very nice person
Marv Gravley
Marv Gravley
02:31 12 Sep 20
Mike was very professional in his knowledge of what needed to be done and explained it. He explained the maintenance contract and what it could do for us. Very pleased in the experience
Nicholas Grey
Nicholas Grey
23:27 10 Sep 20
Andy did a great job installing a new furnace and ac for us. He even came in late to install a part for us so we didn’t have to go a night without heat. Highly recommend Aquarius!
Elliot Schaan
Elliot Schaan
15:48 10 Sep 20
Sean was very knowledgeable and a great technician. The visit was simple and easy, definitely recommend
Jenn Anderson
Jenn Anderson
20:45 09 Sep 20
Prompt service from knowledgeable technicians. They took the time to diagnose my furnace trouble and give me tips to use in the future. Would highly recommend to anyone!
Tracy E
Tracy E
20:29 09 Sep 20
John from Aquarius Home Service was friendly and very knowledgeable. We had to have our water heater replaced and he found us the best deal. We have been using Aquarius for years and can always count on them to get the job done. They always fit us in when we have an emergency. Definitely recommend.
Heather Dahl
Heather Dahl
18:04 08 Sep 20
Grant, Deb Armstrong-Hart
Grant, Deb Armstrong-Hart
15:45 08 Sep 20
Cory, from Hanson's Plumbing, did a great job installing my hot water heater as well as a new Radon exhaust fan.
Stephanie Reuter
Stephanie Reuter
15:17 08 Sep 20
Cory was great.
Jeffrey Vinton
Jeffrey Vinton
21:28 04 Sep 20
Eric is a very thorough technician who addressed our recurring issue with very salty water. He disassembled and checked our unit, replacing several parts. Eric was prompt, courteous and very professional. Hopefully our malfunction has finally been rectified.
Jodi Broehm
Jodi Broehm
20:29 04 Sep 20
Justin and Travis took great care while working in our home. Shoe covers were worn. Very friendly and knowledgeable. Made sure that I understood what they were doing and how to take care of our system. Great people to work with. I would highly recommend.
Suzy Bliss
Suzy Bliss
20:04 04 Sep 20
AWESOME SERVICE, Jeff was on time, informative and got the job done, all on a holiday weekend. Thanks Jeff, you guys rock. 5 star service from me 😀
kathy hunt
kathy hunt
14:38 03 Sep 20
Excellent service, great interaction. Thanks Brad!
Crystal Brandt
Crystal Brandt
18:22 02 Sep 20
Bradley Peterson
Bradley Peterson
23:29 01 Sep 20
Prompt and courteous with great attention to detail.
Robert Loften
Robert Loften
17:17 01 Sep 20
Great job thanks
Debbie Oehme
Debbie Oehme
20:21 31 Aug 20
The service appointment was easy and quick. Service Technition was on time and friendly. Explained what was wrong, what he was fixing and what to do to help preventing it from happening in the future. Service Technition was Will, gets a 10 out of 10.
Nancy Godfrey
Nancy Godfrey
19:48 31 Aug 20
Technicians, Rory and Blake, were very friendly and thorough.
Donn Frahm
Donn Frahm
15:01 31 Aug 20
Tony and Darrin were here this morning and explained all of our questions for our new furnace system. They were very helpful and professional. They set up our WIFI system, which will give us peace of mind.Thank you!Donn & Kristi FrahmAugust 31, 2020
Greg Toivonen
Greg Toivonen
20:15 28 Aug 20
Tom Trisko
Tom Trisko
22:17 27 Aug 20
The water tastes much better.

Technicians were very friendly and thorough.
Martin Zanger
Martin Zanger
16:07 27 Aug 20
Sean came to our house promptly at 8 a.m., the opening of the time window. He was quite personable and knowledgeable. He showed me what specific items he was servicing and answered all my queries. He made some suggestions regarding how to run the mini-split system and maintenance issues with our boiler heating contraption.
Jean Jensen
Jean Jensen
18:01 26 Aug 20
Sean B. was very thorough and had many options for my AC replacement. He is very knowledgeable about his work and explained things in layman's terms.
Alisa Zak Albers
Alisa Zak Albers
16:47 26 Aug 20
Highly recommend Aquarius! Tony has provided excellent service both times he’s been to our home for service calls. Knowledgeable and highly communicative. Very happy with the quality of service provided.
Wendy Tedlund Marty
Wendy Tedlund Marty
02:40 26 Aug 20
Professional and efficient staff in office and technician. Thomas was at my home today for yearly water softener service, he was awesome, polite, efficient and knowledgeable. Highly recommend Aquarius and Thomas !
Chad Whaley
Chad Whaley
20:47 25 Aug 20
What a great experience from start to finish. I initially reached out to two companies in the area and these guys are head and shoulders above the other one, both in the scope of solutions/services they offer and the overall knowledge & demeanor of their employees. Mark was great in the early phases to help us understand our options, costs, expectations, etc. and Cory did a phenomenal job with the install. Everything looked and functioned great, and the equipment was installed neatly and in a convenient location/layout. They were also able to get the work scheduled very quickly. Both Mark and Cory were a pleasure to work with and were very personable and professional. I highly recommend!
Gayla Nichols
Gayla Nichols
15:25 25 Aug 20
Very efficient, and know what they’re doing… Excellent service… Five star service!
Barbara Connolly
Barbara Connolly
14:21 25 Aug 20
Courteous and understanding from office staff to service providers. Were able to answer all questions and provide answers I could understand. Explained procedures as he went along.
Bill Pettit Jr
Bill Pettit Jr
19:38 24 Aug 20
Trevor our serviceman is great . Personable and informative.
Mark Paulick
Mark Paulick
22:13 20 Aug 20
Service was quick, accurate, and reasonable. Cory was exceptional to work with. I would highly recommend them.
Sharon Teat
Sharon Teat
20:40 19 Aug 20
Fast clean and friendly knowledgeable
Shane Hoemberg
Shane Hoemberg
16:17 19 Aug 20
Andy Lahman came to my home to check my AC unit to make sure everything was working good. He explained everything he was doing and why he was doing it. Very informational and helpful. I would recommend Aquarius/Thompson to anyone and EVERYONE!
Dennis Gall
Dennis Gall
13:43 19 Aug 20
Gene Wiley
Gene Wiley
16:16 18 Aug 20
arrived as stated. technician was polite and professional!
Mark Stodola
Mark Stodola
21:09 14 Aug 20
They came out did a estimate. Gave me several options to choose and there was no pressure to buy instantly. Both the salesman and the installer were outstanding in every way.
Robert Keck
Robert Keck
15:34 13 Aug 20
The service tech called 30 minutes out to alert us to his arrival time. Very professional. Let me know what he was doing with each step of the process and why. Made sure all was clean after. Answered all questions and made sure all was done to our complete satisfaction. Very glad I chose this service plan.
Vance Kaupang
Vance Kaupang
20:26 11 Aug 20
Knowledgeable, friendly and quick service.
On time, efficient, knowledgable, friendly service.. thank you, Lee! We appreciate your good work and are grateful for this precious filtered water!
Blessings!
Ken Young
Ken Young
17:34 10 Aug 20
Our service person, Cory, was prompt, informative and his work was outstanding. We haven’t tried the system yet, he just left so we will refrain from comment until we’ve had a chance to use it. Thank you.
Chris Morlock
Chris Morlock
02:44 09 Aug 20
Recent service for my air conditioner provided was excellent. All my questions were answered by the Technician. Sean was courteous and friendly.
I will definitely use the service again as needed.
Thank you.
Audball Louise
Audball Louise
17:58 06 Aug 20
Jon was amazing! Very professional!
Steph Johnson
Steph Johnson
14:21 04 Aug 20
Tom and Noah were on time, very courteous, explained the process and showed me the old filters.
Lori Osero
Lori Osero
13:55 04 Aug 20
Bob Erickson
Bob Erickson
22:54 31 Jul 20
Overall great experience. System selection/sale was excellent with Dave, installation was scheduled quickly and exceeded timing expectation, and installation was executed timely and with thorough explanation and again exceeded expectations. Highly recommended.
Daniel Noonan
Daniel Noonan
17:36 27 Jul 20
They were fast, friendly, and cleaned up very well. The plumbing looks great.
Gail Stephens
Gail Stephens
18:16 22 Jul 20
We just replaced our original Kinetico after 34 years. We have always been happy with the service we receive there.
Lora 'Kisler' Wylie
Lora 'Kisler' Wylie
15:37 22 Jul 20
Great communication-Eric was Super friendly and on time. Gave a lot of options for my situation. ***** 5 stars all day!! I highly recommend!!!
Phyllis Gruby
Phyllis Gruby
20:09 21 Jul 20
Brent, an Aquarius associate didn’t a check if our heating and cooling system today. He was professional, knowledgeable and personable. I am impressed with his assessment of the situation and his recommendations. Thank you for the professional, personal service.
Karen Arcand
Karen Arcand
22:56 20 Jul 20
on time, polite, knowledgeable.
Marjean Ossefoort
Marjean Ossefoort
14:58 17 Jul 20
Mike was knowledgeable and explained in terms that we could understand. He gave us multiple options and seemed like an all around good guy.
Lois A Anderson
Lois A Anderson
16:29 16 Jul 20
Very positive experience. Blake & Rory were informative and helpful. On top of all things related to our system.
Sharon Verges
Sharon Verges
18:55 14 Jul 20
The service person was very professional and helpful. He fixed the issue and answered all my questions thoroughly.
George Georgia
George Georgia
14:55 10 Jul 20
Friendly. Professional. Careful of surroundings. Listened to my concerns and explained everything. Very satisfied.
Daniel Hallstrom
Daniel Hallstrom
19:57 09 Jul 20
Responded to my need the same day. They kept me informed of my place in the work for the day and when I could expect their tech Brandon to arrive. Her was courteous, respectful of our health concerns, and was professional in his diagnosis and explanation. They also called the next day to be sure all was well and asked about my experience. I will definitely call them again if needed.
Kathy Polhamus
Kathy Polhamus
01:42 09 Jul 20
I have had my furnace, hot water heater and A/C replaced. I've had nothing but the very best customer service, from my initial phone call to the completion of the work. I've used their services for years and can't recommend them enough. A+ quality all the way!
Matt Thurber
Matt Thurber
16:49 07 Jul 20
the guy that came out came out very quick and the guy was very nice and knowledgeable
Lee Katzmarek
Lee Katzmarek
15:34 04 Jul 20
Good knowledge service by the technician! Unfortunately following my credit card payment on the technician's tablet, my credit card was compromised with fraudulent on-line charges and the CS person I attempted to report this concern to blew me off. You'd think these days they would at least protect their other customers by insuring their system wasn't hacked!
Andrea Salzmann
Andrea Salzmann
20:19 30 Jun 20
I met with John Warnke about a pipe in my basement and shower remodel. He was very thorough when it came to looking at everything. He had a very precise plan once we narrowed the issues. Once it was decided to make the proposed changes he was fast and clear on the steps and was finished in less than an hour. I will be contacting them again for my next home improvement project. Highly recommend.
Shane Anderson
Shane Anderson
18:36 29 Jun 20
Tech was very helpful and courteous, would use him again!
Tony Wieneke
Tony Wieneke
14:43 29 Jun 20
Technicians were very helpful and knowledgeable did everything to my satisfaction
Serviceman was very knowledgeable and pleasant. Cost of service was affordable.
Martha Rickbeil Sather
Martha Rickbeil Sather
13:21 28 Jun 20
Always great products and super friendly service!
Robert Molitor
Robert Molitor
11:42 25 Jun 20
Corey was great at his job. He explained everything and answered all of my novice plumbing questions. A great asset to your company.
Dawn Janson
Dawn Janson
19:39 24 Jun 20
Great service and technician , very friendly & knowledgeable. Explained very clearly.
Roger Nancy Hoff
Roger Nancy Hoff
18:41 23 Jun 20
Eric is so courteous and professional! We are very pleased with the services!
Very helpful! Great at explaining how the system works.
Joel Raba
Joel Raba
23:26 17 Jun 20
These people are the absolute best! My central air was acting up & I called them, & they had our guy Brent here in an hours time, & got it fixed up perfect! Five Stars ++++
Shaun McClure
Shaun McClure
21:45 17 Jun 20
I had 2 separate plumbers at my home for a leaky drain that turned into much more. They were both very friendly, knowledgeable, and explained everything that they were doing (and why). Thanks to Cory and John for a job well done!
Pat Hanson
Pat Hanson
16:11 17 Jun 20
Wayne the service tech was very good told me the problem and got the A/C running and checked operation. Very happy with the service.
Carissa Hoffman
Carissa Hoffman
13:31 17 Jun 20
So quick to get out to us and very thorough. I’m so happy to feel safe drinking my water!
Larry Hiedeman
Larry Hiedeman
17:57 12 Jun 20
Salesperson was informative and patient with our questions. Installation went well and the service during installation was exceptional.
Courtney Alderete
Courtney Alderete
23:26 10 Jun 20
Excellent customer service and great company to work with! Very knowledgeable!
Adam Eisenberg
Adam Eisenberg
19:23 09 Jun 20
Another great experience
Joleen M Bourdaghs
Joleen M Bourdaghs
18:03 09 Jun 20
on time
fast
helpful recommendations
Kevin Hoffman
Kevin Hoffman
18:47 05 Jun 20
Called to get a Keurig plumbed into our water line. Becky was able to squeeze us in the following day to get the job done. Travis was friendly, professional and did a great job. I now have Aquarius on speed dial for all my plumbing needs.
Paul Hanson
Paul Hanson
17:25 26 May 20
Excellent, as always
Katherine Doornink
Katherine Doornink
18:33 20 May 20
On time, professional, did a quality job.
Richard Lawrence
Richard Lawrence
19:44 19 May 20
quality products
polite employees
Angie Gilman
Angie Gilman
15:44 18 May 20
Scott Hopperdietzel
Scott Hopperdietzel
18:54 15 May 20
Mark and Cory were great to work with. Bit more than I wanted to spend for water softener unit but having quality water again will be worth the cost.
Tony Smith
Tony Smith
22:24 13 May 20
Paulkerry Horvath
Paulkerry Horvath
18:04 12 May 20
he was very good , explained everything
Amber Demerath
Amber Demerath
10:46 11 May 20
Got an appointment quickly. The plumbing professional was knowledgeable and took care of my slow draining bathtub drain. He also looked at the sump pump...he found batteries were out (which I had no idea!) and looked at water heater. Told me I had a few years left on water heater and I plan to use Hanson’s (Aquarius) when it comes time to replace. Didn’t try to nickel and dime me or sell me unnecessary items/services.
Rick Olmstead
Rick Olmstead
20:10 08 May 20
Arrived on time and with a smile to boot! Very professional and would recommend to anyone! Thanks guys. And my dogs approved of the guys too!
Chuck Eder
Chuck Eder
14:26 08 May 20
David Kuhart
David Kuhart
15:35 05 May 20
Did real good work friendly cleaned up after work was done if need be will call again thank you
Zohirul Islam
Zohirul Islam
06:03 05 May 20
md zohirul islam
md zohirul islam
0561342719
Reid LeBeau
Reid LeBeau
21:23 01 May 20
Excellent service. Explained everything. Very very helpful
Russ Frank
Russ Frank
00:43 30 Apr 20
We have had two water systems with you now. Both have worked flawlessly!! We had a second system installed in our rental townhouse and just signed up for your biannual service plan. We had the pleasure to meet Jake today and found him to be a very pleasant person!! I would recommend him as a service person to anyone!! Thank You for a quality service experience!! Ask for Jake!!
Stephanie Lynne
Stephanie Lynne
01:48 25 Apr 20
Great service, very thorough and patient with my little boy who kept sneaking off to help! Thank you!
Chris Kellogg
Chris Kellogg
21:48 24 Apr 20
Thomas Erronis came to my house today for an AC tuneup and his professionalism was beyond measure. Very prompt and courteous and did the most thorough job I've ever seen. Would definitely recommend.
Russ Charlier
Russ Charlier
16:07 24 Apr 20
Service tech was very professional.
Water quality is great.
Faye Waltman
Faye Waltman
18:31 23 Apr 20
They are always pleasant and knowledgeable and always on time which is appreciated! Definitely recommend them!
Jan Behnke
Jan Behnke
19:21 21 Apr 20
As always, Aquarius service people do a thoughtful and thorough job.
Pete James
Pete James
17:05 18 Apr 20
Lori Smith
Lori Smith
21:25 17 Apr 20
Steve was very nice. He explained the different systems and our options that we could do. He was very knowledgeable and polite. He even recalled the year your company installed a furnace for my Dad.
Looking forward to working with your company for our needs. Thanks! 😊
Roger Tietz
Roger Tietz
19:42 15 Apr 20
On time; took care of customer; focused on quality.
Lisa Shine
Lisa Shine
14:43 15 Apr 20
I have had two complete systems put in, in different houses, and both times they have been polite,quick and absolutely perfect! Kory does an amazing job! We have had John out for emergency plumbing which, he performed perfectly even though the job was super tough. I absolutely love and recommend this company to everyone.
Gloria Carlson
Gloria Carlson
18:06 11 Apr 20
Eric was very efficient and done in good time and I am pleased with everything he did.My water has never been this good!!
Marlys Brehm
Marlys Brehm
16:30 10 Apr 20
Travis with Hanson/Aquarius was great! Quick and friendly service, explained everything he was going to do up front and quoted the exact price I paid before any work was done. 10/10
Paul Dukart
Paul Dukart
17:29 08 Apr 20
All the people at Aquarius are friendly, efficient and knowledgeable ... we would totally recommend Aquarius. Brandon (Heruth) tuned up the AC yesterday, so I know we are ready for the summer.
Alexxis Wickert
Alexxis Wickert
19:13 06 Apr 20
John replaced our sump pump today. He was very knowledgeable and did a great job. I appreciated Aquarius’ communication on John’s arrival time and text messages with updates. They definitely know their stuff and do it well!
Cynthia Steel
Cynthia Steel
17:39 02 Apr 20
Very polite, dependable and offer good service.
Carol Radil
Carol Radil
17:26 02 Apr 20
Come when they. Polite and careful with all this virus stuff
Steve Robertson
Steve Robertson
18:51 01 Apr 20
Courteous and professional staff.
Rick Maurer
Rick Maurer
23:31 30 Mar 20
Quality and timely service.
Kara Van Vooren
Kara Van Vooren
21:10 28 Mar 20
Needed service on a weekend-technician was friendly, on time, and fixed our situation quickly.
Sue Miller Horman
Sue Miller Horman
18:28 27 Mar 20
We have been doing business with Aquarius Home Services (Kinetico systems) for several years and have been extremely pleased with their service.

Most recently Josiah came to our home, on very short notice, and repaired some plumbing in our mechanical room. We were thankful that he professionally and efficiently resolved the potential water problem before it became a bigger problem. Josiah, and the entire team at Aquarius truly strive to make their customer service top-notch! It’s a pleasure to do business with them.
James Fry
James Fry
14:21 27 Mar 20
Great business to support/partner with. They look out for your best interest and respect your decisions.
Shelly Kerzman
Shelly Kerzman
16:56 26 Mar 20
Helpful staff and they answered our calls in a very timely manner.
Peg Straight
Peg Straight
20:17 24 Mar 20
It was just installed today Brendon did an excellent job of explaining everything! Can’t wait to see the difference!
Greg Finch
Greg Finch
21:48 12 Mar 20
They went out of their way too provide me with a softener, and the install of it on the same day. Both the salesperson Dave, and especially the installer Blake, were very quick and professional. They were very knowledgeable about the equipment and Blake did a wonderful job of installing. Appreciate their business and would highly recommend to others.
Judy Hunter
Judy Hunter
21:58 11 Mar 20
The service person was thorough and explained all the options and gave us time to discuss and make a decision.we will see how follow up goes.
Brad Lem
Brad Lem
17:19 09 Mar 20
Great service. Great installation. Highly recommend
Prompt appointments. Technician very knowledgeable and took care of our service quickly. Gave us valuable info on the condition of our water and system. No pressure.
Lisa Walsh
Lisa Walsh
17:08 24 Feb 20
Thorough, tidy and friendly. Made friends with our dog too!
Mark Green
Mark Green
16:27 24 Feb 20
they were here when they said, cost was what they said it would be and it was fixed in a timely manner.
Justin Hermans
Justin Hermans
01:26 19 Feb 20
We had great service from Cory he did an excellent job!
Donna Divine
Donna Divine
15:29 18 Feb 20
Jimmy V from Aquarius is an excellent technician and very courteous. I highly recommend Aquarius. Great service, reasonable prices!
Brenda Jungwirth
Brenda Jungwirth
21:05 15 Feb 20
Great sales and service. No excessive call backs while you decide. And very prompt responses.
Jamie Buchanan
Jamie Buchanan
18:19 15 Feb 20
Deanna Knudson
Deanna Knudson
04:38 14 Feb 20
their fast friendly service
Michael J. Barder
Michael J. Barder
19:39 12 Feb 20
Mike was thorough and pleasant. Very professional. A fair price for the work done. Highly recommended for anyone.
Jake Rhein
Jake Rhein
21:55 11 Feb 20
Great service great water
Paul Niehaus
Paul Niehaus
20:22 10 Feb 20
The sales and service people are great to work with, communications are the best we have experienced, great water from our system, this is the second Kinetco water system we have purchased over the past 16 years, the one before this was I northern Indiana and we had no problems at all, we know we will love this just like the last one.
Sharron Schwegel
Sharron Schwegel
13:57 08 Feb 20
Professional service, very timely. We contacted Aquarius onTuesday,had water tested on Wednesday. Representative gave us options, and equipment was installed on Friday. We saw immediate results in amount of suds, clarity of water.
Kali Kocmoud
Kali Kocmoud
18:51 04 Feb 20
Thank you Shawn R for coming out to fix the leak with my softener. Arrived 30 minutes early, diagnosed the problem and fixed it quickly. Answered my questions. 5 stars.
Troy Nelson
Troy Nelson
21:32 29 Jan 20
They did a great job at the Townhall and the Fire Dept would recommend them to anyone
Kevin Vonderharr
Kevin Vonderharr
20:21 24 Jan 20
Branden H. and Kevin came out on 1/24/20 to provide a free furnace tune up. I told them that we had a humidity problem in the home and the windows are rotting. We have been in the home for five years and thought the furnace humidifier was not working as it was always dry/crusty and I never heard it run. They not only noticed it was on a max setting but that the filter and shroud were covered in mold - major health concern. Also, they did a thorough cleaning job and found a dead bird. They were courteous and extremely helpful - providing tips going forward. Very happy I accepted the invitation from Aquarius to complete the free tune-up. 5 Star. Thanks!!
Curt Kluver
Curt Kluver
17:05 17 Jan 20
I was very please with their quick service as well as how thorough there explanation was of what they did to correct the trouble I was having. I was very please
Deb Bartholomaus
Deb Bartholomaus
16:16 17 Jan 20
We love our drinking water. It TASTES so good. I can’t say that enough. It’s So good. We’ve had Kinetico System now for six months. The drinking and cooking water is pure, clear, and knowing that we are using the cleanest water ensure us it’s the best for our overall health. And that’s important.
Sonya Beaulieu RedDay
Sonya Beaulieu RedDay
13:49 09 Jan 20
Knowledgeable, felt comfortable with everyone in my home and got the job done!! Thank You!!
Dave Costanzo
Dave Costanzo
20:41 08 Jan 20
Needed an electrician for a wiring repair. Nate came out and did an excellent repair job at a very reasonable cost.
Eileen Lambert
Eileen Lambert
20:11 31 Dec 19
Knowledgeable technicians
Gary Beasley
Gary Beasley
16:10 30 Dec 19
Michael Rost
Michael Rost
02:08 28 Dec 19
Wanted $600-$1,000 for a $125 part and an hour of labor. And payment in full up front. Would not take payments.
Debbie Silver Saraceno
Debbie Silver Saraceno
17:56 27 Dec 19
Just had Brandon out of Siren Kinetico here. He was amazing. Respectful, helpful and knew what he was doing! Was very happy with the outcome! Really appreciated that he had salt and filter with him and was able to not only fix my issue but change filter and add the salt. Thanks Brandon!!!!
Michelle Webber Kelley
Michelle Webber Kelley
17:05 20 Dec 19
From the phone call to report that our furnace wasn’t working to the call from the technician and his service, we were really impressed and felt taken care of! Thank you!!!
Kathleen Skaalerud
Kathleen Skaalerud
17:40 19 Dec 19
Very informative and seemingly knowledgeable service people.
Jean Vreeland-Kotila
Jean Vreeland-Kotila
17:32 12 Dec 19
They are very knowledgeable and know what they are doing! I would HIGHLY recommend Aquarius Home Services for any water service!!!! Their service technicians are great. Everyone who has come out to do my services for me have been excellent!
Chad Cole
Chad Cole
03:06 11 Dec 19
Alex Traver
Alex Traver
03:05 11 Dec 19
Best five star experience offered in the industry!
Julie K Stevens
Julie K Stevens
00:47 11 Dec 19
They were here within 20 minutes of my after hour call. Excellent service. They were very knowledgeable and helped me to understand the problem and what I should do to avoid having it happen again. Highly recommend.
Courteous, on time,good value
Brenda Phaller
Brenda Phaller
20:28 27 Nov 19
the water softener works very well in my area. I like the extra large salt bin
Valerie Jahnke
Valerie Jahnke
10:04 22 Nov 19
Quick, efficient and good price!!!!!
Cynthia Buck
Cynthia Buck
22:59 19 Nov 19
Clean Fast Polite Service Your people seem to really know what they are doing !
Joseph Neumann
Joseph Neumann
20:48 15 Nov 19
Good product and great services. Plumbing issues fixed within a couple of hours after calling. Fantastic work.
William Anderson
William Anderson
16:54 14 Nov 19
Your technician Bryson was knowledgeable and very helpful.
Nancy Spack
Nancy Spack
21:22 08 Nov 19
Great customer service. Service technician was extremely knowledgeable. He explained everything that he did.
Judy Hollatz Nelson
Judy Hollatz Nelson
19:44 06 Nov 19
They made it easy to set up my appointment with a time that fit for me. The service was thorough and he answered any questions I had. I would recommend them highly. Thanks
Nick Verhagen
Nick Verhagen
17:59 05 Nov 19
Scheduled an in-home estimate and was very impressed with the testing performed, solutions offered and explanations given for everything throughout the process. System install was able to happen in less than 3 business days. Technician was on-time and very professional. Installation went smoothly and all of our questions were answered. I will be using them for any future water needs.
Linda Gerten
Linda Gerten
17:05 04 Nov 19
Staff were very knowledgeable and shared with customer. Very impressed with his suggestions and detail provided to me. Thanks!!
Joe Martinson
Joe Martinson
03:15 02 Nov 19
Great presentation of what Kinetico does with your water. Very fast service and all of our water issues are solved. No more stinky laundry and smelly water in glasses. Very happy with our system.
Terry Hall
Terry Hall
21:24 01 Nov 19
We couldn't be happier with our system ! we had culligain for years... but when they changed our service tech , service went to hell .
We have had Excellent service with Aquarius!! Fantastic water as well!
Just had a service call today . As Always the tech they sent was very professional, personable, Knowledgeable and respectful of our home ! A Big Thanks to Brandon K for your help with the question I had and all the information you provided .You are Awesome ! We will continue to recommend your business 🙂
Barbara Sturgis
Barbara Sturgis
15:05 01 Nov 19
Excellent service- Brandon explained everything about system- very knowledgeable -I recommend this company.
Lonnie Wilkerson
Lonnie Wilkerson
14:42 23 Oct 19
David B. came out to give our geothermal system an annual checkup. He installed some new parts and it is running better than ever. He was very professional and friendly.
Dana Yurich
Dana Yurich
18:04 21 Oct 19
Excellent and speedy service.
Collin A Shaughnessy
Collin A Shaughnessy
14:00 21 Oct 19
on time very professional
Jason Ross Bartlett
Jason Ross Bartlett
18:17 17 Oct 19
Called them because of an ad special for a HVAC tune up and was pleasantly surprised with the professionalism and promptness. Mike Lauer came when he said he would, was extremely knowledgeable, and didn’t try to “sell” me on anything extra.
I would definitely recommend this company based on my experience.
Bonnie Klitzke
Bonnie Klitzke
13:35 15 Oct 19
courteous service, quality product
Maria Plaster
Maria Plaster
16:30 08 Oct 19
Friendly,knowledgeable inexpensive
Julie Shaw-Melzer
Julie Shaw-Melzer
21:25 03 Oct 19
Set up an appointment and received a text reminder two days in advance. John installed my new Bosch dishwasher perfectly and also rebuilt all my plumbing under the kitchen sink. He cleaned all the areas thoroughly when finished including the basement where he tied into the supply and drain lines. Highly recommend them!!
John Richard
John Richard
23:57 24 Sep 19
Our sales rep. Jennifer Hoffman is great! Super responsive, listens to our questions and always gets back to us in a timely manner. I recently had a question about our K5 drinking system, reached out to Jennifer (who was on vacation) she got back to me and helped me with my issue, a simple filter change! But she was on vacation! A huge thumbs up for Jenn Hoffman and the Kenetico peeps. Will definitely continue to refer Jenn to take care of my family and friends.
Carole Hallin
Carole Hallin
20:09 23 Sep 19
Alex and Kevin were very polite and efficient and explained everything.
Charity Trinkaus
Charity Trinkaus
17:27 23 Sep 19
Great service & quick appointments available. Technician Jake was very knowledgeable and helpful.
Mike Cleary
Mike Cleary
20:35 18 Sep 19
Out technician Andy did a good job of explaining the repairs needed to get our ac running. The repair was done professionally and the cost explained in detail. He took time to explain the benefits and savings of enrolling in the annual maintenance plan. Andy installed the unit 12 years ago and this was the first time we had a problem- compressor motor died.
Marlys Wentworth
Marlys Wentworth
15:31 18 Sep 19
Great service. Answered all questions, friendly and very knowledgeable. Thank you
Scott Stewart
Scott Stewart
21:34 11 Sep 19
very professional answer any question
James Cole
James Cole
18:49 10 Sep 19
Very great service. They answered all the questions that I had. I definitely reccomend.
Connie Hannemann
Connie Hannemann
19:19 06 Sep 19
Professional, timely, honest
Chelsea Lynne Adams
Chelsea Lynne Adams
20:01 03 Sep 19
Josh is the man! very helpful, knowledgeable and respectful. Thanks again Josh!
Shelby Saltness Ellis
Shelby Saltness Ellis
19:37 03 Sep 19
We love our new Kinetico water softener from Aquarius! What is equally important is the company that installs and services the product. From sales, to installation to service to office staff....everyone is knowledgeable, thorough, reliable and friendly. Special thanks to Dave F, Kyle S and Jake A!!!
Ken Gabriel
Ken Gabriel
18:17 30 Aug 19
Got my furnace and air running good.....😀
Richard Limper
Richard Limper
15:26 27 Aug 19
i call them tell them that i nees a propane conversion kit, and they want ro svheduale someone to come to my house and tell me that i need a conversion kit, these people are crooks
Britain Kaye
Britain Kaye
15:08 27 Aug 19
Experienced and knowledgeable. Great customer service and friendly staff.
Todd Nutting
Todd Nutting
17:02 21 Aug 19
Very polite and efficient service rep.
Sue Van Den Broeke
Sue Van Den Broeke
15:02 20 Aug 19
Technician Alex was polite and professional
Mary Rue Sholl
Mary Rue Sholl
01:59 20 Aug 19
Our service man did the most qualified checkup we have ever had completed on our furnace & air conditioner. I feel confident going into the heating season we will have no problems. Thanks Aquarius!
Deb Panek
Deb Panek
14:57 12 Aug 19
Very thorough. The technician was very professional and courteous.
Mark Einhorn
Mark Einhorn
19:21 08 Aug 19
Jake is a comfortable spirit who is professional and an excellent representative.
Bernice Eva Ollanketo
Bernice Eva Ollanketo
00:10 07 Aug 19
I called Kinetico in July explaining that our water system had shut down. I was treated with respect and we had set up an appointment which I had to cancel due to my husbands health and again rescheduled with a very understanding person. On Aug 1, two very friendly servicemen were at our door. It was a pleasant experience, they explained the situation well and it wasn’t difficult to make a decision once I was shown the figures. I didnt feel pressured . We have been happy with Kinetico for approx 18+ years.
Patrick Junker
Patrick Junker
15:01 06 Aug 19
Great service, on time for appointment and knowledgeable technicians, done for the price quoted!
Joyce PrepMaster
Joyce PrepMaster
15:21 31 Jul 19
I had problems with my water, after a few tries, rebuilding the head, replacing the head, they replaced my unit and my water is wonderful. They never stopped trying to help us. LOVE KINETICOS. Your service is exceptional! We sure appreciate your willingness to go the extra mile to get us up and running. Will refer you many times!
Steven Pearson
Steven Pearson
00:53 31 Jul 19
My central air quit working yesterday evening I called Aquarius next morning and David B had it fixed by early afternoon. Super job David, thanks for the tips and customer education. Oh and to the very nice person that answered the phone when I called and ask what she could do to make me smile. You did it with great service 😁.
Stuart Legaard
Stuart Legaard
16:45 23 Jul 19
Very knowledgeable service rep(Josh), prompt and courteous.
Colette Viquez
Colette Viquez
20:23 18 Jul 19
I just had Will R. come out and complete routine service on my whole water filtration system, He did an amazing job! Awesome customer service. Words do not do justice about the service provided by this whole company, from the front office to the service techs that come to your home! So thankful I am able to utilize this service.
Bob Belyea
Bob Belyea
18:15 17 Jul 19
We updated part of our older Kinetico system with updated Kinetico parts. Added the K5 reverse osmosis system and couldn’t be happier. The service and professionalism from Aquarius was first class.
Kent Kraft
Kent Kraft
17:44 16 Jul 19
Knowledgeable, friendly techs, fast service, cleaned up ater themselves
Rob Williams
Rob Williams
18:23 13 Jul 19
Good service and prices
Lisa Schmiege
Lisa Schmiege
19:16 11 Jul 19
Just had our 15 year old Kinetico system replaced with a fancy new Kinetico system.
Kyle the installer was great, he knows his stuff. Thanks!
Brad Carlson
Brad Carlson
21:11 27 Jun 19
Doug Harren
Doug Harren
16:39 21 Jun 19
Trevor was very helpful as always. He takes the time to explain the test results and makes sure the system is working properly. Thanks Trevor!!
William Ohl
William Ohl
18:56 17 Jun 19
Trevor was prompt, friendly and professional. He installed our system, explained it completely and demonstrated it to our satisfaction. He is very good at what he does. I would highly recommend him and Aquarius.
Michelle Ward
Michelle Ward
01:12 15 Jun 19
Dallas installed our water treatment system today. He was very knowledgeable, friendly and it was a pleasure to work with him. We look forward to see the results from our new system and how it will handle our water problems on our lake home.
Connie L Pillar
Connie L Pillar
14:11 07 Jun 19
We had a leak in a RO filter. I called Aquarius and Mike and RJ were at house next morning. They called ahead, were on time, very professional and solved problem quickly. nice to have someone so responsive.
Carole Zimmer
Carole Zimmer
15:11 06 Jun 19
Jake was very pleasant and informative as usual.
I always recommend Kinetico to my friends and family because of your excellent service.
Thanks again, Jake.
Gail Arne
Gail Arne
17:43 28 May 19
Excellent customer service and reasonable plans for maintenance. My friends are in love with our kinetico filtered water, as we got the system and filters from them. We use no single use water bottles at our lake home. They also have a fabulous open house each year that we love to go to and have BBQ and get filters on sale.
Lora Conwell
Lora Conwell
20:27 21 May 19
Tom Werth
Tom Werth
10:02 17 May 19
A client of mine had an issue with his water heater, and he needed to use his HMS Home Warranty to take care of the problem. Although I'd heard horror stories about getting work done, and getting it done promptly, I was very surprised by the contractor, and his attitude. Communication was exceptional, it wasn't more than 30 minutes from the time I'd called the claim in that there was someone at the home, and within approximately 3 hours my client had a new water heater, everything was cleaned up, and a very professional job was completed. Very surprised...and pleased!
Linda Anderson Hanno
Linda Anderson Hanno
19:35 04 May 19
Our service tech Jake has taught us so much about our system. He is so patient and personable. We really like that he has been our tech the last couple of times. Great overall service.
Sheryl Hagen
Sheryl Hagen
18:35 01 May 19
Mark Hanson & his entire team did an amazing job! Pleased that they contacted us in several ways-text, phone call, email so we knew exactly when the techs would be out. Very knowledgeable, very careful to protect our floors, and the surrounding areas. Skillful in installing new faucets, valves, toilets & water conditioner. Would recommend them anytime! 5 out of 5-skills & service!
Michael Hiatt
Michael Hiatt
17:34 01 May 19
Excellent equipment and staff provides high quality service!
Jake was a first rate technician!
Jane Z Quick
Jane Z Quick
17:10 29 Apr 19
Jake my service technician from Aquarius was very knowledgeable and clean and on time. Now I am set with soft water and fabulous drinking water and salt bags ready as needed. Thanks for a job well done !!
Scott May
Scott May
01:10 25 Apr 19
the soft water and good drinking water.
Jason Groholski
Jason Groholski
18:41 31 Mar 19
All around good prices, servive, and results.
Mary Mueller
Mary Mueller
00:57 30 Mar 19
Great job on Communication - call backs, expected arrival time, what the issue appeared to be and how it would be addressed. John W worked on the sump pump issue until it was fully resolved. Thanks!
Peter Cheskie
Peter Cheskie
17:57 15 Mar 19
Had a sump pump problem. They advertised a sump pump inspection on Facebook. I responded and they were quick to set up an appointment. Justin Roland was here today, checked things out, found a bad pump, replaced it and I am ready for more melting. Very friendly and did a great job. I highly recommend Aquarius Home Services.
Peter Myers
Peter Myers
11:57 28 Feb 19
Both the original sales visit by Craig Ohren and the install by Mike Irvine were very pleasant experiences. I didn’t feel as though I was just getting a sales pitch, rather Craig was intent on listening to my needs and suggesting the best solution.
Mike was very professional from the time he first called. He went above and beyond to arrange my utility room in a way that would be well organized and efficient, but also have a professional appearance.

After the first night, the Proline Iron/Sulfaban filter made a night/day difference. Best shower I’ve had in over 3 years. The K5 system is yet TBD as I’m cleaning out the ice maker and coffee maker first, but Mike was able to plumb everything from downstairs so that much I’m pleased with.
A++
Kris Wagner
Kris Wagner
21:17 17 Feb 19
Very happy we changed to Kinetico/Aquarius water systems and home services. Our technician, Trevor Swanson was very helpful and efficient. I would definitely recommend this system and service to friends and family.
Monica Sleiter
Monica Sleiter
03:33 31 Jan 19
Mike Krusemark, our technician-sales person was polite, helpful. His work was clean, timely and complete. I would recommend both Mark and and the water softener.
Linda Miller
Linda Miller
17:54 23 Jan 19
I have Kinetico water softener that I would never purchase again this water softener was put in in 2010 with issues beginning the end of 2011 that have never been solved I have now been accused of having debris in my well or putting debris in my brine tank neither of which is true on top of that I paid $89 for a service call which they agreed to reimburse me because they didn't think I should have to pay it so now they cash my $89 check and I get to wait two weeks for a reimbursement check because they don't know how to reimburse money any other way I wouldn't deal with them again oh and by the way there's suggestion on this $3,500 water softener is to add at minimum a $1,500 additional piece and also a $3,000 additional piece
Linda Simpson
Linda Simpson
01:45 22 Jan 19
Wade came out when we suspected our water wasn't soft even though our monthly maintainance plan was in place and up to date. He went up and beyond the call of duty and got the situation handled with efficiency and thoroughness. Very grateful!!
Doug Nosan
Doug Nosan
03:22 02 Jan 19
Professional and willing to adjust their schedule to work with you
Charles Calisto
Charles Calisto
18:40 17 Dec 18
Wade is technically competent, courteously explains what he does and options.
A professional.
Heather Stone
Heather Stone
19:03 29 Nov 18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
Lynda Zeidman-Sigwanz
Lynda Zeidman-Sigwanz
23:05 11 Nov 18
Quality service & products
Eric Jeltema
Eric Jeltema
17:28 11 Nov 18
Service was fast and well done. Cory was very knowledgeable, fast, and friendly. I will only be calling him to do my work in the future. I now have a plumber I can trust and know that it was done right. A+++ all the way around.
Ryan Metz
Ryan Metz
15:22 09 Nov 18
Linda D. did an amazing job with diagnosing our current rented system and getting information available that instantly fixed our issues. We are now purchasing a new system from Aquarius / Kinetico and are very excited about our new system.
Janet Meyer
Janet Meyer
16:56 02 Nov 18
Jake A. Was very professional and informative. He took time to help us with the filter for our faucet. He also informed us of a service plan which we purchased through him.
Laura McCaughan
Laura McCaughan
14:13 02 Nov 18
They respond quickly and do a great job.
Rick Brower
Rick Brower
23:42 01 Nov 18
Very pleased with our Kinetico. Service was great and later when we had questions, they were handled promptly and professionally. The installers were clean and careful. So good to answer concerns and offer advice. Barb
Debra Jackson
Debra Jackson
20:15 26 Oct 18
Knowledgeable, professional, courteous service. Travis took the time to explain everything so we could understand it. Had some good recommendations. Very considerate of our home.
Robert Matzke
Robert Matzke
15:22 26 Oct 18
reliable dependable service and very professional.
Gayle McGrane
Gayle McGrane
15:04 22 Oct 18
Aquarius is very receptive to our needs and Jason is knowledgeable, honest GREAT guy!
We have been working with Aquarius for several years and have been extremely pleased with their service EVERY time!
Stephen Ewing
Stephen Ewing
22:29 19 Oct 18
Josh did an excellent job winterizing our Kinetico system. Highly recommend him.
Viola Bengtson
Viola Bengtson
23:59 17 Oct 18
Eric was very polite, efficient and new what he was doing.
Dan Hale
Dan Hale
13:45 27 Sep 18
Had a water softener and drinking water system installed. Jennifer our Water Specialist and Derek our technician were great to work with. We are very happy with the service we received and would recommend to anyone! Thank you.
Kathy Jestus
Kathy Jestus
18:27 11 Sep 18
Trevor did a great job. Very courteous and knowledgeable. Thank you.
Jeff Chudek
Jeff Chudek
02:46 07 Sep 18
We had a great experience from scheduling, finance, and service with the transfer of ownership. Thanks team!
Thomas A. Cison
Thomas A. Cison
18:42 06 Sep 18
Just had my water softener and drinking water purification system reinstalled in the new house. Derek Buck did the work, including drilling a new hole in our granite countertop for the water spigot. He did a fantastic job, with awesome customer service skills. I'd recommend Aquarius and Kinetico and their team any day.
Greg Harms
Greg Harms
16:43 05 Sep 18
We found the service during installation to be outstanding. Informative, courteous and knowledgeable, the guys did a great job. We hope the systems perform as well in the years to come.
Robert Parker
Robert Parker
18:20 29 Aug 18
Technician explained what they were doing, and educated me along the way. Shawn checked in to make sure i was keeping up on my notes.
Tim Wynne
Tim Wynne
17:20 31 Jul 18
Will was very friendly and did great job for us checking out our system.
Steve Parker
Steve Parker
22:45 14 Jul 18
We really enjoyed our entire Aquarius experience. Dave was very friendly and helpful in explaining why Kinetico was the best choice for us. Trevor installed our system this week. He showed up right on time and did a great job. We are very happy with the system and improvement in our water. We are now confident that we could install a washer and dryer or dishwasher and not worry about iron build up that would wreck the equipment. Thanks Trevor and Dave.
We love it. Jason the technician was the most informative, friendly and very helpful. Would recommend customers to ask for him
Kathleen Lander
Kathleen Lander
20:18 01 Jul 18
Great customer service.
Joyce Glover
Joyce Glover
22:28 28 Jun 18
Service was prompt, Wade was extremely knowledgable and helpful. He knows his business inside and out.
Fritz Harris
Fritz Harris
22:01 28 Jun 18
Aquarius home Svc’s/ Hansen plumbing did a very nice job. Cory was very professional and considerate. We had an issue that Hansen followed up on & got things straightened out. I would recommend them to others and will use them again.
Terry Hoppe
Terry Hoppe
16:08 27 Jun 18
Great service
I recommended to my neighbor as well
Noah B. came out for our periodic check-up of our water softener. Very nice young man, answered all my questions. All Aquarius employees I’ve dealt with are very professional and they always keep me informed on the day of appointment as to when they will be arriving.
Connie Finch
Connie Finch
19:12 19 Jun 18
Wade has been servicing my Kinetico water softening system yearly for a long time. I always know he will do an excellent job and answer any questions I have. He always calls to let me know when he is on his way which is much appreciated. He's courteous, friendly and very knowledgeable. He's a valuable ambassador for your company.
Angela Greenman
Angela Greenman
00:45 08 Jun 18
We are impressed by the dedication of Trevor S. He worked hard to find a solution to an issue we had and he sincerely did everything he could to make sure it was fixed quickly. He communicated with us every step of the way and was polite and professional always. We appreciate his efforts to make sure what needed to be done was done in a timely fashion--and he went out of the way to meet our scheduling needs. Aquarius is fortunate to have him. Trevor really made us feel that we were important to Aquarius and we think that is the key to keeping customers.
Tom Nelson
Tom Nelson
16:08 29 May 18
Wade Wambolt has been taking care of our Kinetico system since it was installed. He is courteous, very knowledgeable and returns phone messages quickly. Great at answering questions about the system and just a nice guy. Thanks Wade.
Kristin Johnson Burge
Kristin Johnson Burge
17:08 10 May 18
In March, Mike T. came out to assess and fix our water issues. He went above and beyond! He even came back at the end of his work day to make sure that everything was running correctly and that our issues were all corrected.
THANKS MIKE!
Kristi Juen
Kristi Juen
19:19 06 May 18
Have been loyal customer to Aquarious despite ongoing issues w the water softener system that seems to have been resolved. The whole house water filter system was expensive and had failed once and they replaced without any cost. The water drinking system is expensive to maintain w over $100 (on sale cost) for the filters per year. Once a year they offer an open house w sale prices and they were unwilling to offer 20% off the filters unless I drove 40miles one way to buy them there today vs paying over the phone and picking up tomorrow. Pretty disappointed the $20 is worth losing a customer over. Shame on you!!
Jan Nendick Gross
Jan Nendick Gross
20:29 02 May 18
Thank you Trevor S. for your help. Trevor was very positive, friendly and helpful. He explained everything so I knew exactly what he was talking about. Thank you again!!
Bernie Audette
Bernie Audette
16:38 20 Apr 18
Always on time and meets our needs at Northbound Liquor
Jim Boesen
Jim Boesen
00:22 17 Apr 18
Jeff Helgerson
Jeff Helgerson
23:46 14 Apr 18
prompt service. excellent pipe installation. Explained how system works.
Jim Almquist
Jim Almquist
21:10 14 Apr 18
Sheila Ingebritsen
Sheila Ingebritsen
19:09 13 Apr 18
My experience with Aquarius was great! Mike Thell arrived and discovered that I needed a new water softener. He installed a new softener and I had soft water. I'm thankful that he worked until the job was completed that evening.
Joyce Glover
Joyce Glover
13:36 13 Apr 18
Wade recognized and solved my softener's problem within a half-hour. Efficient, clean, professional service. Thank you!!
Jeni Path
Jeni Path
22:59 12 Apr 18
Big improvement to the water at my in laws cabin! Thank u!!
Kathleen Smith
Kathleen Smith
14:50 12 Apr 18
We have our water softener system and maintenance plan through Aquarius. We continue to be very happy with their service. Noah was in last week to maintenance the system and as always, did a great job.
Aquarius and their team are fantastic.
Sue Cutler
Sue Cutler
23:30 11 Apr 18
Pleased with Jason G. He is personable, professional, and always willing to give extra service.
Laramie Matthies
Laramie Matthies
23:35 05 Apr 18
We have had Kinetico in our home for yours and are very pleased with the product and the company. Everyone has always been friendly, courteous, knowledgeable and helpful when needed. We have sold our home, so the time has come to say good bye, but the new owners plan to keep your service!! Thank you Aquarius / Kinetico!!
Joan O'Sullivan
Joan O'Sullivan
23:11 29 Mar 18
Today Jordan Newman, service technician , came from Aquarius Home Services to check my Kinetico Water System. I joined the K-Club and this was the first visit after the new system was installed. He was very knowledgeable, efficient, kind and courteous. I am very pleased with the entire system and would recommend this company to all of my friends.
Knowledgable and courteous from phone person, installers and maintenance. Jerry checked out fireplace after furnace installation and relit pilot. Thanks to all.
Betti Hickman Dowling
Betti Hickman Dowling
16:47 29 Mar 18
I can’t say enough good things about Jim S. with Aquarius. The first day he came out to fix a problem we had and we scheduled him to come back the next day to fix all the other problems with the water boiler. Our furnace is running top notch now. He was very professional, friendly, accurate, on time and explained everything. We would definitely request him back and the company he works for. Thank you.
Rick Wagner
Rick Wagner
16:07 28 Mar 18
Trevor Swanson, our service tech, gave us quick, friendly and thorough service.
Renee Tokar
Renee Tokar
17:56 26 Mar 18
Vicky Kinney
Vicky Kinney
22:26 16 Mar 18
The pump on our Kinetico system burned out and the new pump to replace it wouldn't stop running. Josh worked on it for a few hours and tried various options, and eventually decided to take apart the entire system and start fresh. He discovered it was initially installed incorrectly (which was probably why the pump burned out in the first place) and got us up and running. We so appreciated his effort to stick with a complicated situation until it got resolved. The system works great now, better than before!
Kurt Tuftee
Kurt Tuftee
00:11 20 Feb 18
Bryson did a great job.....I love our soft water and drinking water system!
Dennis Meissner
Dennis Meissner
16:57 09 Feb 18
Prompt, efficient, and knowledgable service, along with some good advice for maintaining my Kinnetico water system. Joe is a great technician.
Mary Whitney Johnson
Mary Whitney Johnson
20:53 03 Feb 18
Trevor Swanson evaluated our Kinetico 12 year old water softener and osmosis system. He was totally honest and said everything tested out as functioning great. I appreciate when a business does not sell you something you don't need. He was VERY knowledgeable, friendly, and answered all of our questions. We were TOTALLY impressed with this young guy. If anyone in our area needs a water softener or osmosis system, I would have no hesitations HIGHLY recommending him. HE HAD OUR BACKS.
Ellory Medor
Ellory Medor
15:14 03 Feb 18
Very professional and prompt service highly recommend them
Kimberle Nagle
Kimberle Nagle
12:43 19 Jan 18
The service is awesome. The technicians are knowledgeable and don’t make you feel silly for asking questions! Thanks a bunch!!
Mike Ware
Mike Ware
22:13 12 Jan 18
Kerry at the office was very helpful and knowledgeable about my home warranty and walked me through to resolve my plumbing issue. John Warnke came when expected, showed me the issue and completely resolved the issue the right way! Very professional and polite! Justin was also very helpful! Thank you for a job well done!! Hopefully we won't have any other issues..but we know who to call if we do!!
Susan Lewis
Susan Lewis
01:58 11 Jan 18
Sean Okerlund
Sean Okerlund
03:06 05 Jan 18
Great customer service and an excellent product. Tech took the time to make sure we understood the install. They use booties to keep your floors clean and put out a rug at your door to wipe there feet on. Class act company.....
Jan Prohaska
Jan Prohaska
00:33 04 Jan 18
The customer service, the technicians who installed and who come out to service the system have all been professional and very nice! We have been pleased with the system that was installed. When we have called in with questions the customer service has been excellent! Highly recommend Aquarius!
Roberta Baker
Roberta Baker
01:42 24 Dec 17
Trevor is absolutely the “BEST”...professional and completely reliable!!
Cathy Rogers
Cathy Rogers
20:27 15 Dec 17
We are very pleased with Trevor S. Service. We always request him
Linda LeMay
Linda LeMay
17:17 15 Dec 17
Joe is a great guy to have come service your equipment. He is friendly, patient, and spends as much time as necessary to help you understand what is wrong and how to resolve the issue. He then explains how to keep your system maintained. We have used Aquarius systems at two places for decades and are totally pleased with the product and the service. I highly recommend them.
Sacia Matheson
Sacia Matheson
03:19 09 Dec 17
Damon DiSanto
Damon DiSanto
15:09 05 Dec 17
We’re very satisfied with the efficient, reliable performance of our Kinetico water softener,as well as, our K-5 reverse osmosis drinking water system! Aquarius provides a quick response to our service requests when needed and Brandon, our service tech. was courteous, professional and knowledgeable. We plan to continue to use their systems and recommend others contact them to do the same.
Carol McInnes
Carol McInnes
02:47 03 Dec 17
Very pleased with Trevor S. who arrived to service our Kinetico system. He was pleasant and professional. He showed me and explained the tests he did on our water. He located and fixed the small leak I had noticed (under warranty). He changed the filters, packed up the wrappers etc.,quickly and efficiently.
Only one problem. While doing dishes, I found I couldn’t pull out my sprayer. He must have tucked the hose out of his way while working and not replaced it. Easy enough to straighten out once I figured it out.
Julie Zuehlke
Julie Zuehlke
13:14 22 Nov 17
The service technician took the time to find and solve the problem and explained everything as he went. We're Kinetico cstomers since moving to Alexandria in 2004 and wouldn't think of changing our current water treatment systems.
We have well water and have heard great things about the Kinetico water systems. Kevan Albrecht came out to our home to test our water and give us some recommendations. We learned so much, and although we did not need the whole package the package price was to good to turn down. Today we had our full system installed by Jeremy Severson and he was great. He ran into some issues on his first apt which set him back and kept him at our house much later than we expected him to have to stay but he did not seem to mind at all. It's wonderful to have something BUILT and hardware installed and there is not one ounce of mess left behind. Everything is perfect and we can't wait to use. THANK YOU to Kevan, Jeremy, and the wonderful ladies that kept in touch with the apt time and letting us know the time maybe a little later than originally scheduled. LOVE that extra communication!
Mike is the BEST! And your customer service is Excellent!
MaryLee Sckerl Melius
MaryLee Sckerl Melius
16:21 31 Oct 17
We purchased Kinetico for our home in the Dalton area and we did have a few problems getting the reverse osmosis working properly to our kitchen sink; HOWEVER, after several attempts Mike C, Becky L, and Todd E. made sure we got what we paid for and wanted. Shout out for Mike, as he came back to the house 5-6 times and was always courteous and professional. We are very satisfied and would recommend! Thank you to all.
Gene Stanchfield
Gene Stanchfield
20:09 26 Oct 17
Peg Zarske Lazarchic
Peg Zarske Lazarchic
12:41 24 Oct 17
Shawn was professional every step of the way. Every employee I have spoken or who has worked at our home has exceeded my expectations.
Rita Weisheipl
Rita Weisheipl
02:45 24 Oct 17
I am not happy with the quality. I don't think I should have had to pay for the last service call. It hasn't improved since then at all. I still have residual sediments by my faucet.
Reina Cox
Reina Cox
15:53 21 Oct 17
Had for about week. Water is way better. Very respectable.
Rachel Johnson
Rachel Johnson
14:29 18 Oct 17
Mike Kanyetzny
Mike Kanyetzny
12:45 16 Oct 17
Trevor is the best service tech we have seen in many years. Excellent work and extremely professional and knowledgeable. Thanks Trevor.
Cindy Miller
Cindy Miller
00:03 10 Oct 17
We connected with Aquarius Home Services (Kinetico) through Home Depot. Not only did we get an awesome price, we also used our Home Depot credit card and received 24 months free financing. The tech who installed our new water softener was Cory Hanson. If you are fortunate enough to have him do your install you will not be disappointed. Cory was polite, careful about covering our floor so there wouldn't be anything for me to clean up, and extremely knowledgeable about the Kinetico product. His many years of plumbing background was a blessing as he found a potential problem with our existing setup. I highly recommend not only the Kinetico product, but also the Aquarius Home Services. Stop in at Home Depot and ask for a free water analysis. Don't be shy...ask for Cory for you tech.
Faye Cooper Fleeger
Faye Cooper Fleeger
20:21 07 Oct 17
We love our Kinetico system!! The Aquarius team are awesome to work with!!
Nancy Fiegen
Nancy Fiegen
19:21 05 Oct 17
We have had our water system for 1 week and the difference is amazing! We have had other systems and nothing compares. I will repost later when we have had it longer!
Maddie Stone
Maddie Stone
19:11 03 Oct 17
Robert Baumgartner
Robert Baumgartner
07:13 01 Oct 17
Teresa N Todd Golden
Teresa N Todd Golden
22:47 26 Sep 17
Deb Tastad
Deb Tastad
13:36 17 Sep 17
I am completely satisfied with the company... beginning with the initial phone call (Kind considerate Monica) to the salesman Dave (excellent rep for the company- always available for questions) to Jason (initial installer of the system- very kind, helpful, and smart!) to Josh (second service man who installed a water pump for added pressure through drinking line and ice cube maker). Josh stated "I will stay until I figure out the problem!" That represented the entire experience!!! Great people- great system!
Jim Jeffers
Jim Jeffers
01:02 15 Sep 17
We are on our second day with our new syste wow it is great makes us realize just how crappy our old system was great job to everyone involved with getting this system in our house so fast less than a week thanks everyone from the guys we talked with at the booth at the state fair to the final guy branden nice install and thanks to the young lady I talked with on the phone and to Todd who sold my wife on it thanks again it's early but it is everything you said it would be and more😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃
Jen Lindgren
Jen Lindgren
16:23 10 Sep 17
Love the water system. Water tastes good. Only uses
A small space, doesn't need electity, & low maintenance. Got to love that!
Gigi LaBelle
Gigi LaBelle
23:21 06 Sep 17
Very frustrated with the customer service and 100% customer satisfaction guarantee. I purchased this system in the spring. It did not correct the issues I had. I was told at time of purchase, if it did not, I could have it removed and reimbursed. That is not true! I had it serviced once and then one month ago it was placed on bypass. I am still getting charged while in bypass and the district manager, Stephanie, barely returns my calls or follows through as promised. Beware of the fine print. What they promise you is not what they mean!
Joy Friedman
Joy Friedman
20:31 03 Sep 17
Our service technician Wade W. was friendly, efficient, and fast and explained the process he was going through with our Kinetico K5 drinking water system. Thanks Wade.
Mark Nestaval
Mark Nestaval
12:33 31 Aug 17
We got good, friendly service. We got a plumbing problem fixed. This company stands by its work, unlike some with which we have dealt. Also they helped with our RO.
Judy Olson Kylochko
Judy Olson Kylochko
22:14 29 Aug 17
Barry Hoyland
Barry Hoyland
22:28 24 Aug 17
Connie Finch
Connie Finch
18:07 24 Aug 17
I've had a Kinetico water softener for many years now and love it. Service is always top-notch with Wade as my technician.....professional, friendly, answers questions and never leaves a mess. Prices are always reasonable and I have always had prompt service. My water has never been better.
Alessia C. Holien
Alessia C. Holien
00:43 18 Aug 17
Sally Conners
Sally Conners
16:33 16 Aug 17
LOVE this system and the GREAT customer service provided by Aquarius Kinetico!
Tracy Johnson
Tracy Johnson
00:30 11 Aug 17
Thank you Eric for explaining that our 22 year old system was no longer working and then recommending a new system that would fit our needs. I felt that the situation was straight forward and he was able to give us a free furnace tune up in the package. really appreciate the friendly and thorough service.
Micki Jordan Peterson
Micki Jordan Peterson
22:34 02 Aug 17
Great service, knowledgeable employees! Would definitely recommend them!
Craig Rypkema
Craig Rypkema
00:11 28 Jul 17
Service was provided in a professional manner. Jason replaced the anode rod in the water heater and added a bleach solution to remove the odor coming from the hot water.
Awsumb Mary
Awsumb Mary
02:40 22 Jul 17
first off, i had a Kinetico over 20 years ago. Loved it then and Love it now.
we have well water and it is rusty and smells bad.
with the new drinking water system, we can now stop renting bottled water.
very very happy. all people should have one.
they never get bad, because there is no electric running it. plus you can do laundry all day and it will not affect the softness.
Karen E Bruce
Karen E Bruce
03:20 15 Jul 17
Thank you, Aquarius & Josh, for being prompt, courteous and efficient. Thank you too for promising to research my persistent yet untraceable problem with my reverse osmosis sporadically seizing up.
Pat Krebs Nalty
Pat Krebs Nalty
22:18 13 Jul 17
We just had the system installed yesterday so I cannot comment on how it works. However, Dave, that master plumber did all the plumbing that was required. He used copper pipes that we requested... He got our two bathtub faucets to work again since they were clogged with iron. I am hoping and praying that this system works well for us. Dave was very good.
Kristy Schauer
Kristy Schauer
16:03 13 Jul 17
My A/C wasn't working right so I thought I needed a tune-up. Mike and Jerry came out on Wednesday afternoon and found my coil in furnace was defective. Being that my A/C and furnace was fairly new, Mike called about warranty on coil. It was still under warranty. Thursday morning Mike and Jerry installed new coil. I found the whole experience to be very professional.
Jer Jen Ringler
Jer Jen Ringler
14:06 13 Jul 17
Great service. We have had Aquarius water products in our home for over 5 years now.
Kathy Rivard
Kathy Rivard
22:27 12 Jul 17
Wonderful service. It's nice to have the experts doing the service work on our system. Then we know it's done right.
Therese Alme
Therese Alme
21:11 12 Jul 17
We are new to Brainerd and bought a home with an older kinetico unit. We wanted to have it checked out to see how it is running etc. Our technician Josh come out and from the moment he greeted me to when he walked out the door he was AWESOME! He told me everything he was going to do....walked through all the processes with me and explained everything and gave me a sound honest assessment. He was professional, funny, engaging and eager to answer all my questions. I've never gotten such great service in my life! Josh made us aquarius customers for life!!
Ryan Allen
Ryan Allen
11:19 12 Jul 17
I had a complete package done for a family member ( AC, Furnace, water heater) had the old removed and disposed. All the new stuff moved to a new location.
Professional staff and service with a follow up from the sales team after everything was complete.
The service team had all this work done in about a day and a half. I couldn't be happier with the product and the service we received.
Mary Kay Lynch
Mary Kay Lynch
00:12 01 Jul 17
Service in the office with Julie and at home for service with Wade and Aaron was excellent. Julie found the first possible date for us and Wade and Aaron arrived exactly on time. All three were friendly and helpful and made us feel as if they were genuinely concerned with serving us well. Repairs were made and a service contract was signed. Wade did not push the most expensive plan, but rather suggested one that fits our needs best. As a retired teacher, I would definitely give them an A.
Lin Gilbertson
Lin Gilbertson
13:37 29 Jun 17
We've tried several systems over several years. Our water quality was awful- black and orange residue built up in our shower, laundry didn't smell clean. FINALLY, thanks to working with Aquarius, we have clear, clean water and I'm happy to do laundry. Thank you!
Meredith Pederson
Meredith Pederson
03:24 27 Jun 17
The service representative was greet. However, she the company made my appointment it was a 5 hour window. Really, who has a 5 hour window? I feel
That is unacceptable. In addition my appointment was between 12-5. Matt called me at 9:30 am. The info he was given was wrong. Luckily I was home that day. Matt was great, but appointment options are rigid. Not sure I will stay in the K club more than the first year.
Lynne Lindbo
Lynne Lindbo
02:24 26 Jun 17
Fast, accommodating, friendly, knowledgeable, professional service. Appreciated the extra effort to resolve our issue which resulted in a new system in a quick turnaround time. Thanks Wade!
Connie Bisbey
Connie Bisbey
21:46 23 Jun 17
Our experience with Bobbie O and with the very professional and expert Josh C. has us spreading the word about Aquatius to our family, friends, and neighbors. They got us up and running in no time and assisted with a frustrating plumbing challenge. We are very grateful.
Robert House Jr.
Robert House Jr.
21:26 21 Jun 17
Great service haven't had a issue . Will call on them for my furnace and central air needs.
Sara O'Leary
Sara O'Leary
01:52 18 Jun 17
Penny Lynner
Penny Lynner
20:58 12 Jun 17
We bought our system last August, and I inadvertently failed to review the plumber, Dave Schnieder, who installed the system. Dave was very professional and personable, and did a magnificent job of installing and explaining the system. He was someone anybody would love having as a neighbor. My most recent experience was with Trevor Swanson who arrived when he said he would and serviced it our drinking water system. It didn't take him too long to discover the problem, and he immediately installed an updated reset button that will let us know if too much moisture is affecting the sponge, tested the water, and made sure everything was in working order before leaving. Once again, my husband and I were impressed with the service people who performed their jobs in such a professional and friendly manner, and we feel like both of these gentlemen are outstanding representatives for Kinetico. We are extremely pleased with the service and help we have received from everyone at Kinetico. Thank you very much, Ron & Penny Lynner
Michael Gallagher
Michael Gallagher
12:11 07 Jun 17
Sharon Cooper
Sharon Cooper
02:55 03 Jun 17
We recently needed to have our older Water system checked. Jason G. was the technician to come. He gave us wonderful service, very knowledgeable and gave us the feeling of "honesty" in knowing what the problem was.
Scott Lee
Scott Lee
01:22 02 Jun 17
I have had many jobs completed by the folks at Aquarius and have not been disappointed. The crew is dependable and professional, and the service is top notch.
Rick Gwynn
Rick Gwynn
22:58 19 May 17
Excellant techs very friendly and extremely knowledgeable.
Kevin D. Lysdahl
Kevin D. Lysdahl
16:21 18 May 17
From setting up the appointment with Janelle to having the work done by Chase it was an excellent experience. Chase is very knowledgeable and explained everything clearly. Even found a wiring issue that was hampering the effectiveness and efficiency of my AC unit.
Beverly Schaller
Beverly Schaller
16:18 18 May 17
We bought our first Kinetico in 2006 and were very happy with it. When we built a new home in 2014 we decided, for some reason, to use another brand of softener but were not pleased with the results. We called our Kinetico dealer and bought a new softener. The installers came almost immediately and replaced our softener and R/O system. After just two days I can already tell the water is much softer and wish we had gone with Kinetico from the beginning.
Melissa Archer
Melissa Archer
16:09 18 May 17
Called due to a leak yesterday, which didn't even turn out to be a system failure. Aquarius told me they haven't been here since 2008...9 years...I would say that is pretty dang good track record!!! Jason was super nice. I would highly recommend these guys!!!
Sue Engholm
Sue Engholm
15:59 17 May 17