Terms and Conditions

Terms and Conditions of Use

Terms

By accessing and using this website, web page, client portal, or mobile application, including but not limited to any content, functionality and services offered on or through this website, web page, client portal, or mobile application, or our e-mails, texts, posts and other electronic messages (collectively, our “Site”), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

Our Site and all of the contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, as applicable. We reserve the right to withdraw or amend our Site, and any service or material we provide on our Site, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of our Site is unavailable at any time or for any period.

Use License

Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.

  • When using or accessing our Site, you may not:
    1. modify or copy any material or Services;
    2. use the material or Services for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any Services;
    4. engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Site, or while using this Site;
    5. remove any copyright or other proprietary notations from the material; or
    6. transfer the materials to another person or entity or “mirror” the material on any other server.
  • Posting Content. In these Terms and Conditions of Use, your “Content” shall mean any audio, video, text, images or other material, including comments or feedback, you choose to post on or submit to us via this Website. With respect to your Content, by posting it in a way that is visible to the public, you grant us a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it on our Site and in any and all media. Your Content must be your own and must not be infringing on any third party’s rights or violate any of the restrictions in the subsection below. We reserve the right to remove any of your Content from our Site at any time, and for any reason, without notice.
  • Without limiting the foregoing, you agree not to use, or permit to be used, any messaging capabilities or any Services on our Site that permit text entry or the uploading or posting of audio, video or images to post, transmit or disseminate any:
    1. unsolicited material to persons or entities that have not agreed to receive such material or to whom you do not otherwise have a legal right to send such material;
    2. material that infringes or violates any third party’s intellectual property rights, rights of publicity, privacy, or confidentiality, or the rights or legal obligations of any wireless service provider or any of its customers or subscribers attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any Services;
    3. material or data that is illegal, or material or data that is harassing, coercive, libelous, defamatory, abusive, threatening, obscene, or otherwise objectionable, materials that are harmful to minors or excessive in quantity, or materials the transmission of which could diminish or harm the reputation of us and/or our third- party service providers; material or data that is related to illegal drugs (e.g., marijuana, cocaine) or to pharmaceuticals, material that contains any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information or contains any signal or impulse that could cause electrical, magnetic, optical, or other technical harm to our equipment or facilities and/or those of any third party; or material or information that is false or misleading, or likely to mislead or deceive.
  • Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.
Disclaimer

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or our Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO OR FROM IT. THE MATERIALS ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON SITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITE LINKED TO THE SITE.

Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES OR OUR OR THEIR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SITE, ANY WEBSITES LINKED TO OR FROM IT, ANY CONTENT ON OUR SITE OR ON SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify and hold harmless us, our affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions of Use and your use of our Site, including, but not limited to, any use of our Site’s content, services and products other than as expressly authorized in these Terms and Conditions of Use or your use of any information obtained from our Site.

Revisions and Errata

The materials appearing on our Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Site are accurate, complete, or current. We may make changes to the materials contained on the Site at any time without notice. We do not, however, make any commitment to update the materials.

Links

We have not reviewed all of the third-party websites linked to by the Site and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the third-party website. Navigation to and use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

We may revise these Terms and Conditions of Use for the Site at any time without notice. By accessing or using the Site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to the Site shall be governed by the laws of the State in which we are headquartered without regard to its conflict of law provisions.

Entire Agreement

These Terms and Conditions of Use, our Privacy Policy and any other document we deem relevant constitute the sole and entire agreement between you and us with respect to our Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Site

Our Mobile Messaging Service is provided by Hatch, Inc., ServiceTitan, Inc. and Podium, Inc. and is subject to the following terms and conditions.

Mobile Messaging Terms & Conditions

Aquarius Water Conditioning, Inc., aka Aquarius Home Services (“We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), subject to these Mobile Messaging Terms and Conditions (the “Terms”). If you do not wish to continue participating in the program or no longer agree to these Terms, you can reply “STOP” to any mobile message from Us in order to opt out of the Program.

User Opt In: The Program allows users to receive SMS/MMS mobile messages by users affirmatively opting into the Program. Regardless of the opt-in method you utilized to join the Program, you agree that these Terms apply to your participation in the Program. The mobile messaging service used by Us to communicate with you requires human intervention for Our mobile messages to be initiated, and thus Our mobile messages are not sent to you by an automatic telephone dialing system (“ATDS” or “autodialer”). Nevertheless, by participating in the Program, you agree to receive autodialed marketing mobile messages and you understand that consent is not required to make any purchase from Us.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages from Aquarius related to appointment scheduling, dispatch updates, review invitations, coupons, specials, and promotions.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us. Users will receive no more than five (5) marketing messages per month. 

How to Opt-Out: To stop receiving text messages from a specific Aquarius Home Services text messaging program, text STOP to the ten digit number for the text messaging program from which you no longer wish to receive message (i.e., the ten digit number from which its text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program.

Your Mobile Telephone Number: You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Maven Air Care immediately if you change your mobile telephone number. You agree to indemnify Maven Air Care in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Maven Air Care if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Access or Delivery to Mobile Network is Not Guaranteed: Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Maven Air Care’s control, and Maven Air Care is not responsible or liable for issues arising from them.

Support/Help: To request more information, text HELP to the ten digit code for the text messaging program about which you have questions (i.e., the ten digit number from which its text messages are being sent). You may also receive help by contacting us at 651-246-0441 or submitting a “contact us” form at www.aquariushomeservices.com

MMS Disclosure: The Program will send SMS MTs if your mobile device does not support MMS messaging.

Disclaimer: The Program is offered on an “as is” basis. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Our control. Your wireless service provider/network operator is not liable for delayed or undelivered mobile messages. Your participation in the Program is at your sole discretion and risk, and if you are dissatisfied with the Program, message content, or these Terms, you should opt-out and cease use of the Program.

Privacy Policy: We respects your privacy. We will only use information you provide to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If in Our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

Read our full Privacy Policy here.

Dispute Resolution: In the event that there is a dispute, claim or controversy between you and Us, or between you and any third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, these Terms, Our Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Dallas, Texas before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of the State of Texas, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).

To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby.

The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys’ fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to these Terms unless explicitly stated otherwise in writing. We reserves the right to change these Terms from time to time. Any material updates to these Terms shall be communicated to you. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept these Terms, as modified.

Changes to Terms and Conditions: Aquarius Home Services may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to www.aquariushomeservices.com. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Maven Air Care text messages will indicate your acceptance of those changes.

Termination of Text Messaging: Aquarius Home Services may suspend or terminate your receipt of Aquarius Home Services text messages if Aquarius Home Services believes you are in breach of these SMS Terms and Conditions. Your receipt of our text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Aquarius Home Services reserves the right to modify or discontinue, temporarily or permanently, all or any part of Aquarius Home Services text messages, with or without notice.

Andrea Rivera
Andrea Rivera
1716425284
Very professional and polite. I never felt in the dark, Nick explained everything so I could understand. I will, for sure, make Aquarius my first call for all my home services.
James Lecuyer
James Lecuyer
1716415402
James Warner
James Warner
1716399596
As always, Aquarius technicians are excellent and professional. They explain things in understandable terms and willing to answer questions. Today Alec was excellent in doing a check of our A/C system.
PJ Jewelle
PJ Jewelle
1716394162
Mike did an EXCELLENT job! I have a very old AC unit and I can’t afford to replace it. I was concerned I had caused the AC to not work when I cleaned it off with a garden hose. He assured me that I didn’t cause it; it was just time for the parts to be replaced. He showed me what he replaced and explained where/how each part failed. I have called on Aquarius Home Service for many things in the last three years and will continue to be a loyal customer. I have referred them to others, as well. I highly recommend!
Mary Marette
Mary Marette
1716341978
Very knowledge, he showed me all that would would need to be done during installation of my heat pump/furnace, etc. answered all my questions. When the electrician was here they were very quiet, showed me the work that is being done. Very respective of my home
Susan Klang
Susan Klang
1716330622
JAMES BOWER
JAMES BOWER
1716326737
Excellent service
Eric Hynnek
Eric Hynnek
1716324973
Nick with Aquarius was great. If possible I wish he serviced our home each and every time.
Connie Dageford
Connie Dageford
1716311934
Nick was extremely professional and thorough. We appreciate the service he provided!
Ryan Lill
Ryan Lill
1716306904
Matt Mellenthin
Matt Mellenthin
1716304530
Robert Partyka
Robert Partyka
1716267917
The technician was excellent
Robert Martin
Robert Martin
1716245744
Aquarious is my go-to when I’ve got issues in the house. Brandon was fantastic, thorough and informative. Solved an air flow problem with adjustments I didn’t even know I could do.
mary bond
mary bond
1716234670
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !
Karen Harshbarger
Karen Harshbarger
1716223680
2022 and 2023 Annual furnace and air tune-ups performed by Brandon and Nicholas, as well as our 2024 annual air conditioner tuneup by Ethan EXCEEDED our expectations - very professional, accommodating and thorough, always take time to debrief, go the extra mile and provide maintenance tips. THANK YOU for taking care of our home.
Andrea Chung
Andrea Chung
1716220631
Nick was very patient and helpful while he was doing a maintenance routine tune-up for the furnace and A/C!
Mark Blomgren
Mark Blomgren
1716219435
Explained everything well
gino hebzynski
gino hebzynski
1716164964
The service rep, Alec was excellant, very efficient, courteous and informative.
D Ringler
D Ringler
1716145650
We have had Aquarius out for several jobs and they have done an outstanding job. This was with Paul and AJ for some exterior electrical work. Installed a fan on our covered porch and two additional outlets. Paul thought of going through the attic to install the fan so we did not need to have any exterior conduit showing. We will definitely have them out as our service needs dictate.
Haley Lasché
Haley Lasché
1716002159
We had an excellent experience with Aquarius. Our plumber, Erik, was efficient and thorough. He made a complete assessment and gave me different options for the repairs I could make. He also prepared me for the costs of the repairs we knew we needed to make now as well as the repairs we will likely need to make in the future. I felt like I was able to make a good choice about what needed to be done today, and I’m ready for what to expect in the coming years as we care for and repair the 75-year-old house we love so much. I will absolutely use them again.
James Pike
James Pike
1715985966
Brad and his crew did an outstanding job and were very informative walking through the system. You should be proud to have those 4 men working for you.
Ronald Peterson
Ronald Peterson
1715970709
Problem solved. Simple error on our part with the power switch turned off by mistake. Quick effective service.
Donn Satrom
Donn Satrom
1715916044
Wanda Bester
Wanda Bester
1715915730
Excellent!!
Jon Roloff
Jon Roloff
1715893001
Christopher Eggert
Christopher Eggert
1715885010
Had a very good experience with our plumbing needs as our service technician Gordy was very knowledgeable and provided solutions for our plumbing issue. Gordy also identified a couple of potential future issues and provided options and bids for those as well.I would recommend Aquarius Home Services to others based on my personal experience
vivek javangula
vivek javangula
1715805530
Nick visited my home today for an AC tuneup, he certainly did a great job beyond expectations and explained how to take better care of my furnace unit and AC unit. Hands down the best
M Engelen
M Engelen
1715798674
Kay Milbrath
Kay Milbrath
1715789778
Alec was great at explaining the features of our air conditioning and the work he performed.
Jerrold Wood
Jerrold Wood
1715739574
Part of Aquarius Home ServiceKnows his business re HVACAppreciates customer position
Jason Anderson
Jason Anderson
1715725775
John has a great guy. Great help deserves a fat raise.
betty cornwell
betty cornwell
1715721398
Nick is polite, on time, and does a great job!
Vincent Ruane
Vincent Ruane
1715716313
Very positive HVAC service call by technician Riley.Riley is professional, competent, respectful and very thorough.He explains his findings and recommendations very effectively. He is clearly driven to providing a outstanding result.
mark stevenson
mark stevenson
1715708324
Paul was very professional, very knowledgeable and got things done quickly....thanks
Danielle F
Danielle F
1715706224
Nick was very personable and professional at the same time. Staff was easy to work with in getting services scheduled. The reminders of the appointment were nice to have, the phone call when they were on their way is also nice. (Instead of waiting a 6 hour block and not knowing when they will arrive.)
Kyle McKeever
Kyle McKeever
1715701178
David Schaeffer was great!
Gary Long
Gary Long
1715653431
Technician Brent was informative and thorough during my AC tune up. Thanks again Aquarius!
Aliciea Her
Aliciea Her
1715642256
Nicholas did a wonderful job with our AC and furnace tune up. His attention to detail, friendly demeanor and focus on education the customer is unmatched.
Derrick Chamley
Derrick Chamley
1715626310
Professional and informative. Mike C was great!
C. C.
C. C.
1715625592
Nick was great! Easy to communicate with & explained things in layman terms!
Daniel Bakken
Daniel Bakken
1715615714
John Jansen
John Jansen
1715554236
Tech arrived and completed the service as requested. Very knowledgeable and answered any questions that I had.
bruce armstrong
bruce armstrong
1715453376
Aquarius service tech Matt did an excellent job as usual.Very helpful and thorough.
Gary Winkel
Gary Winkel
1715432198
Dale Ebben
Dale Ebben
1715372986
Aquarius Home Services recently replaced our furnace and matching Air Conditioner in a one day job. Scheduling kept us informed on the arrival of each service person in the various trades and the project went smoothly and on schedule. All tradesmen were knowledgable, personable and considerate from the original sales person to the final walk through technician. I readily give them my highest recommendation.
Thomas Gruetzmacher
Thomas Gruetzmacher
1715369765
Paul was great! He went above and beyond installing our new water heater! He was so polite and explained everything to me clearly. Thank you for doing a great job!
Eric Meyer
Eric Meyer
1715364134
A big thank you to Nick S. With Aquarius service. My heat pump was not working for cooling. Nick diagnosed that a power cord had gotten wrapped around the fan blade and wasn’t allowing it to spin. After removing the blade, disentangling the cord and re-threading it, he put it back together again. We fired it up and it works great now! I’ve worked with several people on the Aquarius team and they are all knowledgeable, friendly, and great to work with—Nick is no exception. Prompt, same day service, plus no charge for warranty work.
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