Privacy Policy

Last updated: September 29th, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aquarius Water Conditioning Inc., 3180 Country Drive.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Aquarius Home Services, accessible from www.aquariushomeservices.com
  • Service refers to the Website.
  • Country refers to: Minnesota, United States
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the “What Are Cookies” article.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.
  • Targeting and Advertising CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to advertise on third party websites to You after You visited our Service, to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

We use identity resolution technology in our marketing. If you no longer wish to be marketed by our company, please send an email to:  marketing@aquariushs.com

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

 

Andrea Rivera
Andrea Rivera
1716425284
Very professional and polite. I never felt in the dark, Nick explained everything so I could understand. I will, for sure, make Aquarius my first call for all my home services.
James Lecuyer
James Lecuyer
1716415402
James Warner
James Warner
1716399596
As always, Aquarius technicians are excellent and professional. They explain things in understandable terms and willing to answer questions. Today Alec was excellent in doing a check of our A/C system.
PJ Jewelle
PJ Jewelle
1716394162
Mike did an EXCELLENT job! I have a very old AC unit and I can’t afford to replace it. I was concerned I had caused the AC to not work when I cleaned it off with a garden hose. He assured me that I didn’t cause it; it was just time for the parts to be replaced. He showed me what he replaced and explained where/how each part failed. I have called on Aquarius Home Service for many things in the last three years and will continue to be a loyal customer. I have referred them to others, as well. I highly recommend!
Mary Marette
Mary Marette
1716341978
Very knowledge, he showed me all that would would need to be done during installation of my heat pump/furnace, etc. answered all my questions. When the electrician was here they were very quiet, showed me the work that is being done. Very respective of my home
Susan Klang
Susan Klang
1716330622
JAMES BOWER
JAMES BOWER
1716326737
Excellent service
Eric Hynnek
Eric Hynnek
1716324973
Nick with Aquarius was great. If possible I wish he serviced our home each and every time.
Connie Dageford
Connie Dageford
1716311934
Nick was extremely professional and thorough. We appreciate the service he provided!
Ryan Lill
Ryan Lill
1716306904
Matt Mellenthin
Matt Mellenthin
1716304530
Robert Partyka
Robert Partyka
1716267917
The technician was excellent
Robert Martin
Robert Martin
1716245744
Aquarious is my go-to when I’ve got issues in the house. Brandon was fantastic, thorough and informative. Solved an air flow problem with adjustments I didn’t even know I could do.
mary bond
mary bond
1716234670
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !
Karen Harshbarger
Karen Harshbarger
1716223680
2022 and 2023 Annual furnace and air tune-ups performed by Brandon and Nicholas, as well as our 2024 annual air conditioner tuneup by Ethan EXCEEDED our expectations - very professional, accommodating and thorough, always take time to debrief, go the extra mile and provide maintenance tips. THANK YOU for taking care of our home.
Andrea Chung
Andrea Chung
1716220631
Nick was very patient and helpful while he was doing a maintenance routine tune-up for the furnace and A/C!
Mark Blomgren
Mark Blomgren
1716219435
Explained everything well
gino hebzynski
gino hebzynski
1716164964
The service rep, Alec was excellant, very efficient, courteous and informative.
D Ringler
D Ringler
1716145650
We have had Aquarius out for several jobs and they have done an outstanding job. This was with Paul and AJ for some exterior electrical work. Installed a fan on our covered porch and two additional outlets. Paul thought of going through the attic to install the fan so we did not need to have any exterior conduit showing. We will definitely have them out as our service needs dictate.
Haley Lasché
Haley Lasché
1716002159
We had an excellent experience with Aquarius. Our plumber, Erik, was efficient and thorough. He made a complete assessment and gave me different options for the repairs I could make. He also prepared me for the costs of the repairs we knew we needed to make now as well as the repairs we will likely need to make in the future. I felt like I was able to make a good choice about what needed to be done today, and I’m ready for what to expect in the coming years as we care for and repair the 75-year-old house we love so much. I will absolutely use them again.
James Pike
James Pike
1715985966
Brad and his crew did an outstanding job and were very informative walking through the system. You should be proud to have those 4 men working for you.
Ronald Peterson
Ronald Peterson
1715970709
Problem solved. Simple error on our part with the power switch turned off by mistake. Quick effective service.
Donn Satrom
Donn Satrom
1715916044
Wanda Bester
Wanda Bester
1715915730
Excellent!!
Jon Roloff
Jon Roloff
1715893001
Christopher Eggert
Christopher Eggert
1715885010
Had a very good experience with our plumbing needs as our service technician Gordy was very knowledgeable and provided solutions for our plumbing issue. Gordy also identified a couple of potential future issues and provided options and bids for those as well.I would recommend Aquarius Home Services to others based on my personal experience
vivek javangula
vivek javangula
1715805530
Nick visited my home today for an AC tuneup, he certainly did a great job beyond expectations and explained how to take better care of my furnace unit and AC unit. Hands down the best
M Engelen
M Engelen
1715798674
Kay Milbrath
Kay Milbrath
1715789778
Alec was great at explaining the features of our air conditioning and the work he performed.
Jerrold Wood
Jerrold Wood
1715739574
Part of Aquarius Home ServiceKnows his business re HVACAppreciates customer position
Jason Anderson
Jason Anderson
1715725775
John has a great guy. Great help deserves a fat raise.
betty cornwell
betty cornwell
1715721398
Nick is polite, on time, and does a great job!
Vincent Ruane
Vincent Ruane
1715716313
Very positive HVAC service call by technician Riley.Riley is professional, competent, respectful and very thorough.He explains his findings and recommendations very effectively. He is clearly driven to providing a outstanding result.
mark stevenson
mark stevenson
1715708324
Paul was very professional, very knowledgeable and got things done quickly....thanks
Danielle F
Danielle F
1715706224
Nick was very personable and professional at the same time. Staff was easy to work with in getting services scheduled. The reminders of the appointment were nice to have, the phone call when they were on their way is also nice. (Instead of waiting a 6 hour block and not knowing when they will arrive.)
Kyle McKeever
Kyle McKeever
1715701178
David Schaeffer was great!
Gary Long
Gary Long
1715653431
Technician Brent was informative and thorough during my AC tune up. Thanks again Aquarius!
Aliciea Her
Aliciea Her
1715642256
Nicholas did a wonderful job with our AC and furnace tune up. His attention to detail, friendly demeanor and focus on education the customer is unmatched.
Derrick Chamley
Derrick Chamley
1715626310
Professional and informative. Mike C was great!
C. C.
C. C.
1715625592
Nick was great! Easy to communicate with & explained things in layman terms!
Daniel Bakken
Daniel Bakken
1715615714
John Jansen
John Jansen
1715554236
Tech arrived and completed the service as requested. Very knowledgeable and answered any questions that I had.
bruce armstrong
bruce armstrong
1715453376
Aquarius service tech Matt did an excellent job as usual.Very helpful and thorough.
Gary Winkel
Gary Winkel
1715432198
Dale Ebben
Dale Ebben
1715372986
Aquarius Home Services recently replaced our furnace and matching Air Conditioner in a one day job. Scheduling kept us informed on the arrival of each service person in the various trades and the project went smoothly and on schedule. All tradesmen were knowledgable, personable and considerate from the original sales person to the final walk through technician. I readily give them my highest recommendation.
Thomas Gruetzmacher
Thomas Gruetzmacher
1715369765
Paul was great! He went above and beyond installing our new water heater! He was so polite and explained everything to me clearly. Thank you for doing a great job!
Eric Meyer
Eric Meyer
1715364134
A big thank you to Nick S. With Aquarius service. My heat pump was not working for cooling. Nick diagnosed that a power cord had gotten wrapped around the fan blade and wasn’t allowing it to spin. After removing the blade, disentangling the cord and re-threading it, he put it back together again. We fired it up and it works great now! I’ve worked with several people on the Aquarius team and they are all knowledgeable, friendly, and great to work with—Nick is no exception. Prompt, same day service, plus no charge for warranty work.
×
js_loader
Skip to content