Water Softener FAQs: Common Water Softening Questions Answered

Did you know that hard water problems exist in 85% of homes nationwide? With those odds, especially if you’re living in Minnesota or Wisconsin, it’s very possible that your home is one of them. Fortunately, a water softener system offers a simple solution.

If you are one of the many people who have considered purchasing a water softener for your home, here are some commonly asked questions you might be looking for an answer to.

Q: What is a water softener?

A water softener is a device that removes unwanted, and potentially harmful, minerals (ex: calcium, magnesium, etc) that cause hardness in your home’s water. In order to soften water, a salt solution, or brine, is used to perform a “scientific swap” between the salt and hardness minerals present in the water in your home.

Q: How is water softening beneficial?

Hard water can dry out your skin and hair, cause water spots to appear on freshly cleaned glassware, and cause calcium and limestone buildups within your plumbing system that lead to potentially damaging clogs and low water pressure. In short, choosing to condition the hard water in your home can make cleaning, showering, and appliance shopping a whole lot easier and less stressful!

Read More:
The Benefits of Water Softening

Q: How do you know if you have hard water?

Is your laundry stiff and scratchy?
Does your skin feel dry?
Is your water bill unusually high?
Are your tub and sinks full of rust rings and scale buildup?

If you answered yes to any of these questions there is a good chance you are dealing with hard water in your home. To be sure, schedule a free in-home water analysis with Aquarius Water Conditioning.

Read More:
How to Test for Hard Water
Hard Water v. Soft Water

Q: What is the difference between salt water softeners & salt-free water softeners?

While some hard water symptoms will be alleviated by salt-free water softeners, the minerals causing the hardness aren’t actually removed, just restructured. Using a method called Template Assisted Crystallization (TAC), salt-free water softeners charge the minerals with electricity, transforming them into crystals that cannot bind to surfaces. Salt Softeners can be more expensive upfront and do require more maintenance than salt-free water softeners. However, salt-free softeners are not actually removing the hard minerals from your water, which means they are not as effective.

Read More:
The Difference Between Salt Water Softeners & Salt-Free Water Softeners

Q: What are the benefits of a saltwater softener?

With a salt-powered system, you’ll enjoy completely mineral-free water — which means softer linens, hydrated hair and skin, and less stress on your appliances. Also, salt-powered water softeners use about as much electricity as a digital alarm clock. Saltless, electric water softeners on the other hand use a lot more.

Read More:
Reasons to Choose a Salt Powered Water Softener

Q: Do all water softeners use the same salt?

No! Not every water conditioning system utilizes the same salt. You’ll want to make sure you know whether you need block salt or granules. Don’t immediately grab the cheapest bag you can find either! There are different quality levels to choose from, and in most cases, the higher the quality, the better the water. Depending on how hard your water is, you may need a higher quality salt, to begin with.

Read More:
The 4 Worst Things You Can Do to Your Water Softener

Q: How do you know what size water softener you need?

As a general rule, multiply the number of people in your home by 80, the average number of gallons of water a person uses per day. Then, multiply that number by the grains of hardness detected in your water after you have it tested. This will tell you which grain capacity to look for.

Q: What does “grain capacity” refer to?

Pay close attention to this rating when selecting your water softener. “Grain capacity,” refers to the maximum number of grains of water hardness it will be able to remove before having to regenerate. A higher grain capacity rating means your water softener will be more energy efficient!

Q: How much water do water softeners need to regenerate?

Typically, regeneration uses about as much water as it takes to wash a load of laundry. That’s why choosing a system with the right grain capacity rating is so important. The less your water softening system needs to recharge, the less water you’ll waste.

Q: How does water softener regeneration work?

In short, your water softener will need to regenerate itself once it has gone through a full water softening cycle. The resin beads that attract and remove the harsh minerals will need to be rinsed and reset to handle the next round. Once the minerals are drained from the machine, your system is ready to soften water all over again.

Read more:
How Water Softeners Work

Q: Why are water softeners better for your skin?

The minerals that exist in hard water absorb the skin’s natural oils, breaking down the skin’s natural barrier. Constantly using hard water will lead to dry skin, and can also lead to other types of skin conditions, like eczema. Once hard water is conditioned (softened), all of the harmful minerals won’t be able to damage your skin and hair. Softening water also helps to prevent soap scum, which can clog your pores and leave a scummy residue on your skin and hair.

Read More:
Why Water Softeners Are Good For Your Skin

Q: How do water softeners save you money?

By installing a water softener, you are taking preventative measures to eliminate hard water at the source, along with all of the maintenance issues that come with it later down the road. Hard water can add unreasonable wear and tear to all of your water using appliances and plumbing systems. Your appliances use more energy when they are required to work overtime, causing energy bills to increase. Additionally, water softeners are considered a valuable upgrade to your home. A water softener can easily add upwards of $10,000 in equity to the value of your home once it is installed.

Read More:
Big Ways Water Softeners Make You Money

Q: Does my water softener need service?

Is your salt water softener not using a normal amount of salt?
Is your water pressure dropping significantly?
Does your water softener sound like it’s constantly running?

All of these are signs that your water softener may be in distress and needs maintenance.

Read More:
5 Signs Your Water Softener Needs Service

Q: What is a prefilter?

A prefilter is just as it sounds — a filter that your water runs through before it enters your water softening system. Depending on your water issues, a prefilter may be required, or at least recommended by your water treatment professional, in order to best correct your hard water issues.

Q: Do I need a prefilter for my water softener?

Many times, a prefilter is suggested along with a water softening system, especially if the system will be meant to soften water for the whole house. They’re not meant to assist the water softening process per se, but more to assist with conditioning your water overall. That way, your water arrives at your faucet not only soft, but clean and clear of any residual sediment as well. That being said, here’s a list of common signs a prefilter would be beneficial for your home’s softening system:

Hazy or Cloudy Water
Sediment or Sand Present
Dark Red Staining

Q: Is your home ready for a water softener?

While you might be mentally prepared to embrace all the fantastic benefits of a new water softener, your home may not be physically ready for the new addition. Do you have a spot picked out? Is it close to your water main? Is there an electrical outlet available? Is there a drain easily accessible? All of these things are important to consider when installing a water softener.

Read More:
Is Your Home Ready for Water Softening?

Q: What to consider when selecting a water softener?

Do you require a salt water softener or a salt-free option? What’s the current hardness of your water? What kind of warranty is included? These are all great questions to ask a professional.

Read More:
Selecting a Water Softener

Q: Can a water softener remove iron contamination in your water?

Most ferrous iron can be taken out by a water softener. However, over time, the iron will plug up the softener, forcing you to clean out the system by backwashing the resin. If the water hardness is low and the iron content is high, or if the water system allows contact with air, such as occurs in an air-charged “galvanized” pressure tank, a softener will not work well.

Read More:
What You Need to Know About Iron Filtration in Minnesota

Q: Why Choose a Kinetico Water Softener?

Aquarius Water Conditioning is an authorized Kinetico dealer. Kinetico water softeners system are designed to give you the best possible water 24/7 while using no electricity at all. With Kinetico’s patented non-electric valve and on-demand regeneration, you’ll have an unlimited supply of perfectly soft water. Also, with the best water softener warranties available, you can rest easy knowing you’ve made a great decision.

Read More:
Kinetico Water Softening Systems
Kinetico Water Softening Warranties

Didn’t find the answer you were looking for? Don’t fret! The water softener experts at Aquarius Water Conditioning are easily available to answer every question left on your list. For more information about our home water softeners and the water softening process, call us at 888-741-9025 or schedule a free quote and in-home water analysis today!

Cheryl Voss
Cheryl Voss
1725925582
Debbie Mills
Debbie Mills
1725908431
Excellent customer service! Ethan was thorough and provided a detailed explanation of everything.
Marjorie Rogers
Marjorie Rogers
1725897763
David Kralovec
David Kralovec
1725896602
Nick did a great job diagnosing my existing water system. He clearly explained options and did a great job quickly repairing my system.
John Hable
John Hable
1725894788
Donald Flemino
Donald Flemino
1725668223
Jay Russell
Jay Russell
1725667603
Excellent customer service. Very knowledgeable and personable.Kept us informed. Expert installation as promised. Made sure all was explained and knew how to operate before departing.Highly recommended! Great job!
Sandy Plattner
Sandy Plattner
1725653111
Mike did a great job. Explained everything that he did and what we had to do. We also found out that we were adding salt at the wrong time and what kind of problem that was causing.Give the poor man a raise. He listened to us babble on. Very nice person. You are lucky to have him.
Beth Westrick
Beth Westrick
1725651173
Fast, affordable and professional
JD
JD
1725646876
Ivy Faulkner
Ivy Faulkner
1725640951
Alec was great. He accommodated my limited mobility after surgery and answered all my questions.
Aaron
Aaron
1725640750
Karen Dorn
Karen Dorn
1725637859
Micah was super nice, explained these well, and quick with the fix!
Michele Ryan
Michele Ryan
1725564640
My HVAC full system peak performance check with Marcus M. went great. Marcus was very through and helped explain everything he was doing and made it easy to understand every step of the way. He repaired or cleaned up items found on check relating to my furnace making sure it will be ready for the upcoming season and gave me items to look at in future regarding AC. I would 100% recommend Marcus and would hope to have him come for future maintenance needs.
Marc Akerlind
Marc Akerlind
1725554428
Brandon was excellent. Excellent, timely install, clean, professional, communicative.
Steven Anderson
Steven Anderson
1725493080
Great service very promt and efficient..I would highly recommend my installer and he came back in 6 months to change filters and perform maintenance
Jan leppla
Jan leppla
1725489633
Dave did a fabulous job helping me with installing a ceiling fixture in front hall and purchasing and installing a ceiling light fixture in laundry room. He was very professional, plus being friendly at the same time. Would call to use him in the future!!
Heidi D
Heidi D
1725479693
I've had several interactions with Aquarius this year...HVAC, Plumbing, and Electrical. In all cases, options where thoroughly explained, workmanship was excellent, workers were professional, and no surprises financially. I'd strongly recommend Aquarius for home service needs!
Mark Bennett
Mark Bennett
1725477697
Marcus was very professional, thorough, and knowledgeable. He did and excellent job. I would highly recommend!
david ramsey
david ramsey
1725473352
Lindsay
Lindsay
1725395002
Great service. On time and extremely friendly and detail oriented.
Lori Nelsen
Lori Nelsen
1725390425
B Sirotiak
B Sirotiak
1725200971
Shawn and Casey were very kind and informative. They were happy to show us how stuff worked and were able to present options while laying out pricing in timely manner. We chose to have Aquarius home service continue to maintenance our water treatment system.
Glen Hill
Glen Hill
1725153019
Nick did a great jobThank you
Kraig Peterson
Kraig Peterson
1725051957
Technician was knowledgeable and courteous
Mary Wild
Mary Wild
1724985374
Nick did a GREAT job! He explained what work needed to be performed and then completed it in a timely fashion. We highly recommend Aquarius Home Services!
David Merritt
David Merritt
1724977648
Mark Hamre
Mark Hamre
1724976540
We had the Aquarius technicians install a new furnace, air conditioner and air exchanger. Mick, Chris and the rest of the guys did an outstanding job. They were knowledgeable about HVACs and personable to talk to. They explained how the system works and gave a short tutorial on maintenance. They were hard workers arriving at the expected time. We were very pleased with their work. 5 stars for sure.
dannyboy
dannyboy
1724963859
Expert service, very knowledgeable, courteous and answered all my questions.
Michael Gustafson
Michael Gustafson
1724960349
Nick was very thorough. He spent the time needed. He also reviewed all findings in a clear manner. His recommendations were clear. Good guy.
E p
E p
1724953524
Justin came out and service everything was really informative about how things work
kimberly pavek
kimberly pavek
1724953256
Awesome service!!!!!
Reid Johnson
Reid Johnson
1724948093
cindy czerwonka
cindy czerwonka
1724936079
Tech was very knowledgeable, shared information needed to make best upcoming decisions for possible upgrades
Todd DeBaker
Todd DeBaker
1724871927
Ethan was polite and very professional. A joy to interact with. Did an amazing job!
Katherine Prendergast
Katherine Prendergast
1724870472
The service was excellent in that Nick was clear in his explanation and was polite and competent. It does seem expensive for replacing a plastic part. But regarding the demeanor of the service representative and your service reps in general I have no complaints; they are all courteous & pleasant.
patrick wold
patrick wold
1724866354
John Herbert
John Herbert
1724864392
Marcus did a great job with the Furnace/AC inspection and explained everything about what he did. Great service 👏, Marcus!
nicole kanieski
nicole kanieski
1724864165
Barb Trana
Barb Trana
1724854216
Air not working since Alec left! Kept getting warmer in here. Called at 9pm last night. To bad for me 😡no one can come out. No one on call! Website says 24 hour service. Not true!
marilyn webb
marilyn webb
1724812222
She was very nice and very workable.Thank you again for your help.
Palmer and Spencer
Palmer and Spencer
1724801679
We recently had our air conditioning unit replaced and could not be happier with the service received. The entire installation team was professional and knowledgeable. Aquarius even matched the price we found at another competitor and still went above and beyond during the installation. Would definitely recommend!
Frank Patty
Frank Patty
1724793496
Chase and his coworker did an amazing job today they came and replace our furnace and air conditioning all in one day. Super professional and great workers.
Gray Seever
Gray Seever
1724791264
Justin was great and explained our Aquarius system since we are new home owners with an existing system. He tested all water, we added salt, and I changed filters. Very happy with his service and will request him in the future.
Jacob Okerlund
Jacob Okerlund
1724781713
Nick was great. Wish he had been the one to install our system initially.
Lynn Weyer
Lynn Weyer
1724774857
Alec was very efficient and Courteous. Have been using Aquarius for many years.
×
js_loader
Skip to content