How Often Should I Replace My Water Softener?

At Aquarius Water Conditioning, we are passionate about water. We think about the water and water softening systems in homes like yours all day, every day! We also understand that most people don’t have nearly as much enthusiasm about these topics as we do. Most families never think about their home’s water or water softener systems until they need maintaining or replacing. But how often should they be replaced? 

There are some hard-and-fast rules of thumb about how often you should replace your water softener, but it is generally a bit more complicated than a set number of years. In this post, we will discuss some of those rules of thumb, as well as other factors to look out for that can help you determine when it is time for a water softener replacement. 

What Type of Water Softener Do You Have?

One key factor in understanding how long your water softener can last before it needs to be replaced is knowing which type of water softener you have. Water softeners that operate using electricity to work can last anywhere between 2-10 years, depending upon the quality of the device. Water softeners that rely on the kinetic energy from water flow can last even longer, about 20 years if they are maintained well. 

If you have an electric water softener, it’s important to get it maintained or repaired every couple of years by a professional to ensure that it is still performing its job as expected. At Aquarius Water Conditioning, however, we prefer the water softeners that use kinetic energy because they tend to have fewer issues, they can go longer without breaking down, and they are more energy-efficient.

Woman loading dirty plates into dishwasher

Have You Noticed Any Changes In Your Water, Home Goods, or Appliances?

Unless you are actively looking, it can be difficult to detect changes in your home’s water. Regularly monitoring your water and home for the following can help you determine whether it’s time to get your water softener replaced:

Change in Taste

Has your water’s flavor gone from clean and crisp to metallic and musty? If so, your water softener may not be working like it should to remove the minerals that can produce a harsh metallic taste in your drinking water. 

Change in Appearance

Does your water suddenly look cloudy when it used to come out of the tap looking completely clear? Hard water minerals, like calcium and magnesium, can cause your water to change in appearance.

Change in Laundry

Has your laundry become stiff or covered in residue when it comes out of the dryer? Hard water can make your clothing and sheets feel stiff or scratchy, and it can also leave behind an unpleasant film. This can be an indication that your water softener needs replacing, as hard water may be damaging your washing machine. 

Change in Dishes

Have your dishes gone from coming out spotless to being covered in residue? If your glassware constantly looks foggy or your dishes aren’t getting as clean as they used to, this may be a sign that your water softener is out of commission. Hard water reduces the effectiveness of detergent, making your dishwasher less able to get your dishes as clean as you’d like them to be. 

Change in Appliances

Has soap scum started showing up in your bathtub, shower, or sink? If so, this is a good sign that your water softener is no longer effective. Soap scum occurs when hard minerals, especially calcium, chemically react with soap. This chemical reaction makes soap less effective at cleaning, and it also makes it stick to bathtubs, shower walls, and sinks. Another sign of hard water on appliances is mineral buildup, especially in dishwashers, coffee pots, and washing machines. 

Although seeing any of these signs doesn’t guarantee it’s time for a new water softener, they can be somewhat reliable indications that it’s time to at least get your water softener checked by a professional. 

What If I’m Still Not Sure If I Need a Replacement?

If you have answered the above questions, but you still don’t know for sure if it’s time to replace your water softener, contact the pros at Aquarius Water Conditioning. It is our goal to provide your family with the highest quality water possible at the best value, and we pride ourselves on our exceptional customer service.

We provide free in-home water tests that can help us figure out whether it is time for a replacement water softener, or if your system is good to go for a few more years. These water analyses can tell us if there are any other contaminants like iron, tannins, or chlorine in your water as well. 

What Water Softeners Are Recommended?

If you do end up needing a replacement, we can help you choose the appropriate equipment that will suit your home’s needs. Kinetico, our preferred water softener brand, makes many models of water softeners that suit the needs of every type of household. All of their water softeners, and other water care devices, are made in America and are available at affordable prices. 

For most homes, we recommend the Kinetico Premier Series of water softeners. These are the most efficient and cost-effective options Kinetico offers, as they run without electricity and maximize water flow rates. These devices also have two tanks, meaning that your home will never run out of soft water to use. We understand that replacing one’s water softener can be an intimidating investment, but fortunately, Kinetico offers the best, most comprehensive warranties in the industry. Some of their water softeners come with a 10-year warranty that remains effective even if you move to a new home and take your device with you. 

How much does a water softener system cost?

Of course, the cost of water softeners varies on the type of system you select and the type of water you have. Most water softener systems start at $1800 up to $6000 installed depending on the type and quality of water you have. If you’d like a quote on a whole home water softener system for your Minnesota or Wisconsin home or cabin, request one.

If you are ready to get your water softener replaced, give us a call at 888-741-9025, and we will be happy to schedule an appointment for you.

Kevin Tuft
Kevin Tuft
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Professional, knowledgeable and friendly.
Brian Temme
Brian Temme
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Marcus was very thorough and professional with the furnace inspection
Eric Reetz
Eric Reetz
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From start to finish, Jon was outstanding! He explained what he was doing from start to finish and answered all our questions. He made us feel at ease while explaining our system and its capabilities.
Mark Klein
Mark Klein
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Justin and Cailloui provided a great service experienceKnowledgeable, Thorough, Friendly - these guys rock!
Karen Barron
Karen Barron
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Nick and Wyatt were amazing . I’ve had my Aquarius filter system for about 10 years and have had no problems. Lately started making a clicking sound , Nick and Wyatt came out and got it up and working perfectly. Can’t say enough about their knowledge and professionalism. Thank you !!
Steve Micek
Steve Micek
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Professional service from Chris taking time to inspect and repair a line that leaked.
BEN Zappia
BEN Zappia
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Excellent service from another Aquarius technician. Cole was personable and very informative on the steps he was taking in serving my water system. 100% satisfied with this experience.
Amy Fossum
Amy Fossum
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Alex was professional and knowledgeable. He did a great job!
Mary Grandlund
Mary Grandlund
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Jennifer Crystal
Jennifer Crystal
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Service was quick and Travis was very knowledgeable and polite. It was nice to work with him.
Patty Holdahl
Patty Holdahl
1737070664
No heat in MN winter = no good! My experience as a first time user of Aquarius and it was stellar. Great initial call with a friendly and attentive person setting up the visit. Brandon H came to out to service my furnace and was also friendly, attentive, timely, courteous, empathetic, skilled, knowledgeable...all the things. Heat works, I know more, feels good - can't get better than that! Very pleased with my experience and will definitely be using Aquarius moving forward. Thank you!
Tina Anderson
Tina Anderson
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Great customer service. Explained everything that was being done and why. Friendly and professional
Andrew Hardee
Andrew Hardee
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Josiah and Pete were awesome! Great company with great employees I’d highly recommend!
chester elliott
chester elliott
1737048709
Nate was friendly, efficient and patient with all of our questions. He kept us informed of the steps necessary to solve our problem. He is a great example of why we return to Aquarius for maintenance and repairs!
John Fax
John Fax
1737043094
My regularly scheduled furnace was conducted today 1/16/25 by Brad C. Brad was very personable and helpful explaining what he wasdoing, making recommendations, and answering questions. Hope I get Brad again for furnace and AC maintenance. Thanks Brad.
Valerie Kubal
Valerie Kubal
1737042164
We had Travis do a maintenance check. As expected with Aquarius everything went smoothly. Travis was efficient, polite & willing to answer all sorts of questions we had being new to some of our equipment. Aquarius is a great organization and will be our go to team.
Hillary Johnson
Hillary Johnson
1736998662
Aquarius has a client for life! The help, the assurance, the timeliness of all those we came into contact with were wonderful!! Thank you Josiah for navigating who to talk to, Jennifer for walking me through the process and options (she is seriously incredible) and to Mike for taking time to truly make sure everything worked and went above and beyond! Thank you!!!!
Demitra Gilbertson
Demitra Gilbertson
1736996970
One just doesn't see this type of customer service now a days. Both Nick and Wyatt were thorough in investigating my issues, listened to my concerns, communicated effectively, explained options, and FIXED MY ISSUES! And my dog loved them both!!
Tyler Carlson
Tyler Carlson
1736981607
Justin was an awesome technician! Arrived ready to go, quickly assessing the Kinetico system and then narrowing in on the specific item for the service. He quickly identified the cause of the problem, taking the time to provide a visual example of what was happening. During his visit he also identified a check valve starting to show its age. Justin detailed what is happening and his concern level, not pushing to be a salesmen, but being realistic that it’s a low concerning item. That being said, Justin did quality work on the softener so I had him take care of the check valve as well. Highly recommend Aquarius and the quality work of their technicians like Justin.
Claudia Gehrig
Claudia Gehrig
1736975929
Absolutely wonderful experience with Cooper. We discussed the operation of our Kinetico and how it’s in great shape. Had some salt residue in refrigerator water and ice box in the door dispenser and we decided that since the refrigerator was in the house when we bought it there was probably some salt from the former owners old water system inside the “miles” of water tubes in the refrigerator itself. This was reinforced by looking at the dishwasher and showers and finding no salt residue in either.
Kevin Pister
Kevin Pister
1736975758
Always a great experience, thank you very much!
Heather Dargiewicz
Heather Dargiewicz
1736971351
Tom put in our water softener today. He did a beautiful job on the installation. Great service, nice people to work with. Fast and friendly.
Kevin Palmer
Kevin Palmer
1736962876
Cole and Dirk were at my house today for routine water softener maintenance service. They did a terrific job - tested the water, serviced the softener and patiently explained what they were doing throughout the process. I highly recommend Aquarius.
Gary Gaffner
Gary Gaffner
1736961472
Justin and Caillou were very knowledgeable and thorough in checking out our water softener. They clearly answered any questions we had and we would definitely have them out again.
Connie Irvin
Connie Irvin
1736959556
Joe is very friendly, knowledgeable, and professional. He also went the extra mile and filled the water softener with salt for me which was so appreciated. Best wishes always to he & his family.
Karen Duhn
Karen Duhn
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Eric Walton
Eric Walton
1736950654
Our experience with Josiah was a great one. He was knowledgeable, explained all of our options and offered fair price quotes. Highly recommended!
denise altonen
denise altonen
1736908762
Two water experts came to check our problem this morning, we thought it was the water softener. Jon and Ryan, told us we needed a plumber, they were so nice and thorough! That lead to Josiah coming right over! What a nice person Josiah is! He came to assess and repair our sump pump check valve and assess our water heater problem, turned out we needed a new water heater. Josiah got it ready for replacement and replaced the shut off valve and check valve on the sump pump. Josiah got everything set up for the next crew to come in and replace the water heater, the whole process was seamless. Adam and Joe came in to install the new water heater! Yay! They were equally as nice and knowledgeable, got the install done in a timely fashion. Cleaned up and checked the waterpressure. We have had great service today from all the Aquarius techs!!!Thank you, Denise and Deb
John and Colleen Sorensen
John and Colleen Sorensen
1736905301
Amazing experience with 3 great employees, Shawn, Jennifer and Erik. I highly recommend this company. Had Kinetico system and tankless water heater installed. Very satisfied.
Gregory Grau
Gregory Grau
1736903931
I had a tankless water heater descaled. Excellent job. Also had many questions about other plumbing matters and Josiah answered them all. Very impressed!
Yvonne Fox
Yvonne Fox
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Justin Johnston
Justin Johnston
1736895577
Ryan was professional and did excellent work!
Udo E. Schulz
Udo E. Schulz
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Jake was very Professional, helpful and effective and specific with his explanations
Michelle Doyle
Michelle Doyle
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Debra Layer
Debra Layer
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Erica Wilebski
Erica Wilebski
1736879133
We have had Aquarius out to our house for years, but Mike was amazing. Explained things that no one‘s ever explained to us about our system. We really appreciate him!
Garrett Maas
Garrett Maas
1736878076
Wonderful experience! Very knowledgeable and professional.
Julie Buol
Julie Buol
1736877329
Chris explained everything to me that I needed to know. He was polite and curtious. He did an amazing job fixing all of our plumbing issues. We're very pleased!
Shannon Canas
Shannon Canas
1736877255
Great job! Easy and no issues
gale dawson
gale dawson
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Bryan Svobodny
Bryan Svobodny
1736871364
Cole was personable. He was knowledgeable. He answered all of my questions. He took great care while in our house. I wouldn’t hesitate to recommend him to others, and will be requesting him during future visits if available.
Emily McClellan
Emily McClellan
1736869784
Rob Reinke
Rob Reinke
1736807893
We had Cole out for our 6 month service check-up. He was very respectful and explained everything to my wife as I was not home. He also detailed in his service report was was done and the readings that he found when doing his tests. Excellent customer service Cole..!!
Justin Glaser
Justin Glaser
1736807030
Great experience in total, Craig in sales was very informative and Dirk did a great job installing.
Meredith Yager
Meredith Yager
1736806120
We acquired a water filtration system when we bought our home. We finally got around to having someone come and take a look at the system to ensure it was functioning properly and to replace filters, etc. Cole was an absolute pleasure to work with! Very knowledgeable, informative and thoughtful! Would recommend to anyone not feeling super confident in how their system works and what to look out for when it starts to fail.Thank you Cole!!
Babu Gaddam
Babu Gaddam
1736805537
Mike is highly knowledgeable and has done a fabulous job. He is quite patient in explaining the problem and addressing adequately. He is an asset to any organization.
Ashley Sinkula
Ashley Sinkula
1736805254
Working with this company was great, easy and seamless. Excellent communication as well. Full of knowledge but not pushy. Highly recommend!
Kenneth Fusaro
Kenneth Fusaro
1736801412
Ethan just left from a furnace tuneup. He was very professional and worked efficiently. He answered my questions. You guys do a great job! Thank you, and kudos to Ethan!
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