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Testimonials

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Aquarius Home Services BBB Business Review

What Our
Customers Say...

Hear are some recent reviews for Aquarius Home Services. Join the many satisfied customers of Aquarius Home Services. We’d be delighted to have you as a customer too.

Chris Hawkey Approved!

Earning the Right to be Recommended™

Aquarius is very good to work with. They listens to what you need and responds in a clear professional manner. They do a great job keeping your equipment working as it should. Excellent water treatment equipment!
Response from the owner:Thank you Brett for the great review and shout out for Justin! We love hearing feedback like yours and we look forward to providing you with great service and products for many years to come.
Rabuigi Did a great checking the water softener, and changed filter on softener.
Terrence was very friendly, knowledgeable and professional. Highly recommend Aquarius and their team.
Aquarius gentleman are very efficient and personable. Explain everything they will be doing and asking questions I have concerns about. I rated them at a 10 level.
Micah Williams was excellent- very friendly, polite and professional. Would definitely use their services again.
I got the maintenance services on my water softener system. Brian Mahan was there and provided an excellent services. Brian is knowledge and neat. He went thru his works and I did learn something new about maintenance and tips. Thank you Brian
Micah did a great job. Clean, informative and efficient. I appreciated his expertise in helping me understand what I need vs what is preventative.
No problems.
Justin was prompt and friendly for our maintenance check-up. I had a few questions and minors concerns and he addressed them with great information.
The service tech was great, very friendly
Hana did very, very well. About the only thing not up to par was the attempt to contact us when she started to our location. I talked with her about the multiple calls without response and she plans to mention it to those involved. Not something she could correct.
Response from the owner:Thank you, Jerrold, for your kind words! We're glad to hear that Wyatt's expertise and customer service made such a positive impression on you. Your feedback means a lot to us!
Wyatt was a very knowledgeable young man. He was very clear to us on what our options were on our water softener, and the price too. Not pushy at all. Would ask for him again. Very respectful.
We had the water filtration system put into our house.
Ryan Hoey was our technician. He did an amazing job! He was knowledgeable about the job. He went above and beyond our expectations. We have 2 dogs, and he was great with them also. Big plus!
The technicians, Nate and AJ, were very polite and honest. They made sure that everything was thoroughly explained and gave me lots of options!
Response from the owner:Hi Julie! Thanks for the sweet review! It definitely puts a smile on our faces here at Aquarius hearing we are consistently providing excellent service to all our customers.
Great service of technician. Great explanation of performed work.
Fantastic service
Response from the owner:Thank you for the 5-star rating, Lori!
Kinetic water and system installed efficiently exactly to my specifications. Technician Alex was great to work with and clearly answered my questions.
Art was very knowledgeable and friendly. Thank you for all your help.
Response from the owner:We are pleased to hear Art provided knowledgeable and friendly service. Thank you for choosing Aquarius Home Services, Kinetico.
Xeng was the best technician I’ve ever had from Aquarius. He was extremely personable, thorough, and courteous to our needs. He was the only tech that tested my water and his communication was A++. He is a valuable asset to Aquarius. I gave him 5 stars without any doubt. I’d personally give him 12 stars if it was an option. I will request his services on my next appointment.
Response from the owner:Thank you for sharing such wonderful feedback! We’re thrilled to hear Xeng provided personable, thorough, and courteous service, and that his communication stood out. We’ll be sure to pass along your kind words—he’s a valued member of our team! We look forward to serving you again on your next appointment.
Josiah was very informative and helpful. 5 star customer service. Appreciated the care and detail.
Response from the owner:Thank you for sharing your experience! We’re glad to hear Josiah provided informative, detailed, and caring service. We’ll be sure to pass along your kind words!
Terrible service…I am supposed to be contacted for my 5 month service on Hvac and water softener… never contacted so I finally call and they will not get me for 3 months even though I have paid monthly for the service. Pipe is leaking and they still will not come out to service.
Response from the owner:Sue, I’m truly sorry to hear about your experience and the delays you've faced with your HVAC and water softener service. It’s understandable to feel frustrated, especially with a leaking pipe. Your concerns are important to us, and I want to ensure we address them. Please feel free to reach out via text or call so we can assist you further and find a resolution.
Response from the owner:We love seeing those 5 stars! Thanks for choosing Aquarius for your home needs.
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