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Boil Water Notice issued in your area?

Here's what you need to know about a

If your municipality has issued a Boil Water Notice (BWN) or Boil Water Advisory (BWA) there are some things you need to know.

First and foremost: your water has been deemed unsafe to drink untreated. This is most commonly due to the presence of harmful bacteria, protozoa, or viruses that can infiltrate a water supply for a variety of reasons. Boiling for 1-3 minutes will neutralize these threats.

Next, a BWA or BWN is different than a Do Not Use or Do Not Drink notice. These are most commonly issued when a water supply has been contaminated by toxic chemicals which cannot be neutralized by boiling and the water is therefore unsafe to come into contact with under any circumstances.

As your trusted Kinetico Water Systems dealer, Aquarius Home Services wants you to have the cleanest, safest water possible.

Kinetico makes the finest water treatment systems on the planet, but not every piece of equipment is designed to filter and sterilize microbial contaminants.

If you are in doubt, boil your water 1-3 minutes before consuming. Playing it safe is always smart.

Read on to see what you should do during a boil water notice based on any water treatment equipment you have.

  • Safe solutions are shown in Green
  • Unsafe solutions are shown in RED

Kinetico K5 Drinking Water Station

The Kinetico K5 has ports for many different filters that aim to remove different contaminants.

CALL YOUR KINETICO DEALER TO FIND OUT WHICH FILTERS ARE INSTALLED IN YOUR K5

  • With a Purefecta Guard Filter

The Purefecta Guard Filter will filter any microbial contaminant that could trigger a BWN. Continue to drink from your K5 station with confidence and ensure that you use only water from your K5 to brush your teeth, wash produce, make ice, etc. while the BWN is in effect.

After your BWN expires, you should have a Kinetico water specialist visit your home to sanitize your K5 system. This is a free service for our K Club maintenance plan members.

  • Without a Purefecta Guard Filter

Other K5 filter cartridges are not rated to remove microbial contaminants. Call your Kinetico dealer to have a service technician sanitize your system and install a Purefecta Guard filter.

  • If you have a UV system, you will not need to boil your water during a boil water notice.

UV light treatment is one of the most effective disinfecting solutions for drinking water. UV light sterilizes water from 99.99% of microbial contaminants. Ultraviolet radiation destroys a microbe’s DNA which makes it impossible for them to reproduce. If microbes cannot reproduce, they cannot make you seriously ill and present no threat. 

Contact us to find out more about installing a UV light treatment system in your home. 

  • Carbon Filters

Carbon filters such as water pitchers, faucet attachments, refrigerator drinking water filters, and under-counter carbon filters are not capable of filtering microbial contaminants.

  • Water Softener Systems

Water softener systems are designed to remove dissolved minerals like magnesium and calcium and are not capable of removing bacteria, viruses, or any other water borne contaminant.

After a Boil Water Notice expires, it is important to ensure your water system is restored to proper working condition. Anything that has come into contact with contaminated water now needs to be cleaned to ensure that the problem does not persist in your home even after the municipal water supply has been rendered safe.

Bacteria and viruses can live on inside filters, storage tanks and transmission lines and all should be sanitized to manufacturer recommendations.

To-Do:

  • Discard food, beverages and ice that was made with the contaminated water.
  • Flush appliances connected to the water line including refrigerator and ice maker.
  • Flush pipes and all taps including cold and hot.
  • Replace filters and pre-filters and water filters in pitchers.
  • Flush and clean RO tanks, systems and possibly sanitize RO membrane.
  • Clean or replace any items that were in contact with the water.

For Aquarius Home Services Kinetico customers, equipment flush and cleaning services are included at no extra cost with our K Club membership plans. For non-members, we are happy to perform these services for a one-time service charge.

If you would like a free quote for any of the solutions mentioned above, such as a K5 with Purefecta Guard filter and/ or a UV light treatment system, call or visit our free quote page!

Summary

1. Know what you're up against

If you're under a Do Not Drink advisory, your water cannot be consumed.

Under a Boil Water Notice, boil 1-3 minutes before drinking. 

2. Certain water treatment systems can make your water safer

A K5 drinking water filter with Purefecta Guard or a UV sterilization system are the systems of choice. 

3. Sterilize your water treatment system when the notice is lifted

Call an Aquarius water technician if you don't feel comfortable doing it yourself.

 

What if I don't have a water treatment system?

Aquarius Home Services can help!

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To qualify as a "whole home" system, water must be treated at point of entry and point of use. This may require more than one piece of equipment. 

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Limited time offers. Not valid with other offers/discounts. Valid on qualifying purchases only. Offer valid for single family residential properties only. Some exclusions may apply. We have convenient financing options subject to credit approval. Some services and/or offers listed may not be available in all locations. Please contact us for additional details.

Free water analysis only valid for homes without a Kinetico system. Aquarius Home Services is an Authorized, Independent Kinetico Dealer.

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We loved Nick, kind, patient. Some confusion. Nick said if we change filters and hose out condenser every year no reason to set up maintenance plan for 3 to 5 years. Do we still get warranty? He checked out unit and said everything good.
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Mike deserves a raise and should be considered for training... he would make a terrific trainer. His customer service and technician skills are some of the best I've encountered since well before 2020.

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