How Often Should I Get My Water Softener Serviced?

Let’s face it: water softening systems are often completely forgotten about and overlooked. Few people give them a second thought, at least until they stop working properly. This is by design, as most water softeners are completely automatic, so they require less attention than most other household appliances. Even still, water softening systems play an important role in maintaining water quality in your household, and they may require periodic check-ups. The question is, how often should a water softener be serviced? In short, that depends on many factors. 

Read on to learn more about the considerations that play into how often a professional should take a look at your water softener, and how you can extend the life of your water softening system. 

What Brand of Water Softener Do You Have?

Unfortunately, not all water softeners are created equally. Some water softeners are incredibly reliable and efficient, rarely needing maintenance and care. They do their deed year-after-year without complaint. Others break down or fail consistently, leaving you with a water softening nightmare and more expenses in the long run. Although higher costs don’t always mean better quality products, opting for a cheaper water softener to save a few bucks might lead to more frequent maintenance and repair needs.

Kinetico Water Softeners | The Best Water Softeners Available.

Many manufacturers will provide guidance on the frequency of professional maintenance in the owner’s or maintenance manuals. Most water softener manufacturers recommend yearly check-ups or professional maintenance to ensure their units are still working efficiently. We recommend Kinetico water softeners because they are the most dependable units on the market. They require less maintenance and fewer checkups than other units, and many come with a 10-year warranty

What Type of Salt Are You Using?

Ideally, you are purchasing and using evaporated salt pellets or cubes in your water softener. This is not only the purest type of water softener salt available, cube or pellet shapes are also the most effective for ion distribution. If you are using solar salt (sea salt), salt blocks, or any other types of salt, then your machine may need more frequent check-ups and maintenance by a professional, as these salts may contain more contaminants or create blocks, plugs, or buildups in your water softener. 

Fortunately, you can purchase the recommended type of water softener salt for Kinetico water softeners from your local Aquarius Water Conditioning dealer! 

Filling up glass with water from kitchen faucetHow Often Are You Adding Salt?

Water softeners’ brine tanks should be checked every 2-3 months to ensure there is still enough salt left in the unit. If not, this is the time to add more evaporated salt pellets or cubes to ensure that your water remains high quality and soft. Refer to your unit’s owner’s manual for specific guidelines about adding salt to your brine tank. Generally speaking, however, if you see water at the bottom of your brine tank, it’s time to add more salt. As a rule of thumb, avoid filling your brine tank over its halfway mark. Adding too much salt at one time can cause unwanted buildups that can render your unit inefficient and ineffective. 

If, after checking your water softener’s brine tank, you notice that the salt level has remained unchanged over a long period of time, this may be a sign that your water softener is malfunctioning. In this case, calling a professional to investigate is your best bet. 

Has Your Water Quality Changed Recently or Over Time?

Was your bathtub and shower free of soap scum for years, but it has suddenly made an unwelcome comeback? Changes in water quality over time can be indicative of a slow but steady decline in your water softener’s functionality. Your water softener works hard to make sure that your home’s water is free from hard ions, like magnesium and calcium. If your water softener system is no longer working like it should, it can cause the following issues:

  • Soap scum 
  • Dry skin and hair
  • Mineral buildup on appliances and fixtures
  • Stains or film on dishes
  • Dull whites from laundry

If you have noticed a sudden or recent change in your water quality, it might be time for a water softener check-up. If you have seen changes in taste, texture, or color in your home’s water, a faulty water softener might be to blame. There are many other plumbing or water filtration issues that may also be at play, which is why Aquarius Water Conditioning offers free in-home water tests that help us identify and diagnose water issues in your home. After we understand what is causing your water issues, we will work with you to determine the next steps to get your home clean, great-tasting water. 

DIY Water Softening Maintenance

Although it’s important to contact a professional when your water softener stops working or you suspect it may be broken, there are a few things you can do on your own to maintain your unit’s functionality. Check out our guide on caring for and maintaining your Kinetico water softener. This guide provides simple actions you can take to extend the life of your unit, and to ensure that your family is never without soft, high-quality water. 

Looking for a Dependable, Low-Maintenance Water Softener?

When your water softener is dependable and works without issues, it often goes unnoticed for years. As soon as it doesn’t perform like it should, it can be problematic for the entire household. Look no further than Kinetico. Kinetico is the world’s most efficient and eco-friendly water softening device on the market. For starters, these systems do not use electricity; instead, they rely on natural water pressure provided by your household’s plumbing. Kinetico water softeners also use 50-75% less salt than conventional water softeners, reducing the amount of money you have to invest in salts.

If you are ready to invest in a low-maintenance Kinetico water softener, or if you have any other questions about how we can help you get the clearest, best-tasting water, please contact us today! 

 

Colleen Danner
Colleen Danner
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Mike was friendly, knowledgeable about the equipment and thorough. Thank you Mike!
Dennis Brekke
Dennis Brekke
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Very helpful, answered all my questions and didn’t seem to get annoyed by the amount of questions that I had!
Christine Evans
Christine Evans
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Awesome work! Was able to come at a convenient time and very professional. Thank you!
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Sharon Engels
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D J
D J
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Amie Mckiernan
Amie Mckiernan
1727822617
Very satisfied.
Corey B
Corey B
1727809554
Came out for their 6month service. Tech was extremely friendly and helpful. 100% recommend!
Corey Popp
Corey Popp
1727799059
Josiah was professional, friendly, and efficient. Great experience and I will definitely be using Aquarius in the futyre.
Ronald Prokop
Ronald Prokop
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From sales to service the most politedown-to-earth people I’ve ever dealt with my life Top Notch quality was above and beyond give me information that I didn’t even know, replaced furnace and AC unit. The cleanliness was impeccable. Kindness was appreciated. Thank you for everything. And one of the installers I went to school with so it was great actually seeing him.
John Congemi
John Congemi
1727753567
We have used AQUARIUS for several service calls, and Nick continued the excellent service that we’ve come to expect and trust. He inspected our furnace and heat pump, cleaned everything, and made the required repairs and replacements.He took his time, was very thorough, explained everything, and we could tell he knew what he was doing. We will continue to use AQUARIUS and request Nick when possible.
Matt Smith
Matt Smith
1727733816
Jay did a great job servicing our water system today! Thank you Jay. Much appreciated.
Steven Nelson
Steven Nelson
1727721927
Nathan was personable and knowledgeable. Thank you. He was very helpful and efficient.
James Boston
James Boston
1727707677
The Aquarius technician was stellar. He was quick, clean, and highly competent. He explained what he was doing clearly and when the work produced an unexpected leak he promptly repaired that and showed the cause. Very happy with the work done.
Jeff Pfeifer
Jeff Pfeifer
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Carol Cramer cellphone email
Carol Cramer cellphone email
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Alec did an excellent job!!! He was knowledgeable, courteous, wonderfully thorough, and we very much appreciated his help and service!! Thank you all!!!
Ilyssa Siegel
Ilyssa Siegel
1727474298
Chris Oigard was so knowledgeable and helpful. He and his team installed our new furnace and AC very cleanly and respectfully. He spent time explaining and educating us. I highly recommend Aquarius. We are very happy with the service.
Randy Burk
Randy Burk
1727470355
Mike did a great job today.Changed filler out on our system and discussed sulfur smell issue with our hot water.He suggested having a plumber come to house and check hot water heater.
Kevin Cullen
Kevin Cullen
1727454347
Great service by friendly, knowledgeable plumber
Angela Nieland
Angela Nieland
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The Aquarius Home Services Team is always very friendly, courteous and a pleasure to work with. Nate came to our home and was knowledgeable and so kind. He went above and beyond expectations. I would highly recommend Aquarius and Nate anytime you have an electrical needs.
Katherine Harrington
Katherine Harrington
1727392782
Been experiencing issues with our AC/furnace not working and we had no idea what was causing the issue. Our technician Nicholas exceeded expectations and dug deeper and found out what was actually causing the problem and fixed it that day! (It was a doosy!) He was great at communicating and explaining it in ways I could understand. Super friendly and would recommend him to everyone!
KBK
KBK
1727361947
David was great! He gave very detailed explanations and showed us what he was discussing. He was super fun and interesting, but also well informed and had good information for us.
Kris Peterson
Kris Peterson
1727315903
My install team was great, they were worried it would take two days due to the boiler arriving late, but they did it in one and we're very happy. I did subject them to smelling pulled pork and ribs the whole day, so I made sure to give them some, but they honestly deserved it. Explained what they did, how to use the new boiler, and left the place cleaner than it was when they came. Honestly what more do you need?
Lew Palmer
Lew Palmer
1727304313
Service was very good. However, the scheduling desk not so much. When I originally scheduled the checkup, it set it up for the same day (9/19). However, scheduling called and asked that we reschedule for 9/25. I agreed. Then on the morning of 9/25, I was called asking to reschedule AGAIN. I refused. The service person came anyway as scheduled as his last visit of the day.Heating/cooling service scheduling can be improved.
Udit Singh
Udit Singh
1727298781
Joleen George
Joleen George
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Judy Brown
Judy Brown
1727289316
Mike serviced our system and did the water checks. He explained everything he was doing as he did it and showed the results of the test. He also cleaned out some slug and added more salt. Making it maintenance free for us. Great Technician!Thanks Mike
Dawn Senn Rewey
Dawn Senn Rewey
1727281647
Very satisfied.
Katie Foran
Katie Foran
1727278203
Mike was excellent. Technically, very strong with great communication skills. He showed me how to replace the water filter and coached me through all the things to expect with the system.
John Osen
John Osen
1727267176
Technician confirmed our system was in order and ready for winter. He coached us on filter changing as this is our first central air system. He did notice our water heater may have an issue and scheduled an inspection for that.
Jack Kleven
Jack Kleven
1727221336
Matthew Madeira
Matthew Madeira
1727218224
Chris was very helpful. He did a great job replacing one of the tanks. Great experience.
Nick Rice
Nick Rice
1727205215
Great guys, good service
Tammy Myrick
Tammy Myrick
1727204999
Our technician Mike for very pleasant, asked questions to make sure he understood the issue. He was very knowledgeable and explained his results in terms we could understand. He explained options and costs and was not pushy in any way. He scheduled additional appointments for us so we can have all our options and costs before we make a decision. Highly recommend Aquarius. Great service and wonderful technician.
Greg P
Greg P
1727196562
Tim was courteous and very thorough explaining what he was checking and why
Sarajane Hanson
Sarajane Hanson
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Very polite. Very thorough. Explained things so a layman could understand. Knowledgable.
T schell
T schell
1727192153
Tim was great. No sugarcoating the issues. Very knowledgeable.
Thomas Bottensek
Thomas Bottensek
1727127004
Our 75 gallon tank style water heater failed over the weekend. We were able to contact someone from Aquarius Home Services on Saturday and they arranged to have a plumber at our house first thing Monday morning (several other companies we contacted for quotes couldn't get out until mid-week). Josiah arrived at 8am and inspected our water heater and associated plumbing. Josiah was very knowledgeable and provided three water heater solutions, identified two areas in our existing system that no longer met building code, and provided the information necessary to make an informed decision. Based on the information provided, we elected to upgrade to a tankless water heater. Josiah was able to get the necessary parts delivered to our house and six hours after arriving onsite we had hot water. In addition to being a master plumber, Josiah is very knowledgeable, personable, and the workmanship performed on our new system is impeccable.The pricing on the new system was fair and the quote included the new tankless water heater, pulling the permit, installation, removal of the old water heater, and upgrading the exhaust vent and AprilAire water connection to meet code. After the installation was finished Josiah cleaned up the work site and you would never know we had a major plumbing job performed. He gave us a "tour" of the new system, explained how it works and how to maintain it. He also re-lit the pilot lights on the two gas fireplaces and cleaned the outside air intake vents. We are extremely pleased with our new water heater, the price we paid for it, and the installation that Josiah performed. We would not hesitate to recommend Aquarius Home Services and Josiah in particular to anyone in need of a new water heater or any other plumbing needs.
Connie Rude
Connie Rude
1727121940
Great to work with. The techs did a great job installing and leaving it looking great!
suzen carey
suzen carey
1727120770
Furnace& Hvac all ready for the winter. Upgrade on the filtration system. We should all breath easier including the perpetrator dog and cat! Thanks again Aquarius
Kassam Karim
Kassam Karim
1727110688
Marcus was very knowledgeable and explained gave some good tips and tricks to take care of the heating system.
Dori Thell
Dori Thell
1727104162
Excellent start to my day. Mike was polite and efficient, answered my questions and even took time to help me with a dryer vent issue.
Jenny Woods
Jenny Woods
1727010633
Erik and John….the Johnson brothers were professionals at their plumbing job at my house…, looks and works good….very knowledgeable and friendly. I will have them finish 2 more jobs at my home.
Bruce Cross
Bruce Cross
1726942330
Mike is as efficient and friendly
Andre Mariette
Andre Mariette
1726929562
David was on time (early actually) patient and clear about his plan. Had great advice about how to remedy my situation without pushing any sales on me. Very friendly nice guy as well, definitely the type of workers I love and appreciate. Thanks David!
Kate Mayer
Kate Mayer
1726925682
Marcus helped us troubleshoot airflow/temperature consistency issues with a new HVAC system. He was very professional, clearly explained what he was doing and seeing, and gave great advice for how to mitigate our concerns. He was transparent about the cost levels of our options and went above and beyond in providing information. We have had great experiences with Aquarius for HVAC, electric and plumbing, and look forward to working with them in the future.
Brian Johnson
Brian Johnson
1726865840
Very pleased with the work and service. Technicians were very nice, efficient and knowledgeable.
tom howard
tom howard
1726858333
Very professional and informative, quick install did a very nice job
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