How Often Should You Have Your Water Softener or Water Treatment System Serviced?

Hard water is a common problem in homes across Minnesota and Wisconsin. Suspended minerals like calcium and magnesium cause pipe corrosion, stains, and spots to form on glass and other surfaces.

Hard water can also cause your laundry, especially white clothes, to be dull and stained. Bathing in hard water can leave your hair and skin feeling dry. You know that a water softener system can help eliminate hard water issues.

But, do you know how often you should have your water softener system serviced?

How Does a Water Softener Work?

Your water softener system is likely installed at the point the water enters your home. As the water enters the water softener, it flows into a tank that contains resin beads that are saturated with sodium (salt).

Every few days, the beads are rinsed with salt water, usually at night, to recharge the sodium level. The suspended minerals in the water bind to the sodium-rich resin beads and the water output are free of minerals.

This soft water is then safe to use for drinking, cooking, cleaning, and bathing.

Alternatively, you may be using a salt-free water softener to remove minerals from your home’s water. This type of water softener system doesn’t use salt or chemicals.

Instead, the system alters the chemical makeup of the magnesium and calcium in the water. This change inhibits the formation of build-up in your plumbing as well as providing the same skin, hair, and laundry benefits as salt-based water softening systems.

How Often Does a Water Softener System Need Service?

A good water softener system can last anywhere from 10 to 15 years with proper care and maintenance. Ideally, you’ll have a professional like Aquarius Water Conditioning service your unit at least once a year.

This is the frequency that the majority of water softener system manufacturers recommend. You’ll also want to have your water softener serviced if you notice a change in water quality, which could indicate an issue with the unit.

Water Softener System ensures water is safe for drinking, Common Water Softener System

Do I Have to Hire a Professional to Service My Water Softener?

Like most of your home’s systems, there are some things that you can do to maintain your water softener. Keeping a good eye on the salt level and refilling it as needed is a good start.

But, it’s also a good idea to occasionally scrub the brine tank to remove built-up salt deposits from the sides. This helps to ensure that there’s a proper level of sodium in the softener to charge the resin beads, so they can do their job. Beyond that, there isn’t much you can, or should, do to your water softener.

What Does Professional Water Softener Service Include?

When you hire a water conditioning professional like us, you’ll receive a complete annual inspection of your water softener. The process of maintaining and servicing a salt-based water softener involves:

Inspection of the Unit

The first step of an annual water heater service visit is an inspection of the unit. This will include checking all the electrical connections, input and output valves for water, and moving parts. Any parts that are worn, defective, or broken are replaced during this visit.

Water Softener Cleaning

One of the most important steps in a water softener service visit is a thorough cleaning of the brine tank and other parts of the system. Our technicians are highly-trained, experienced professionals who know exactly where to look for crud and build-up and how to get rid of it quickly.

Charging the Resin Beads

Your technician will make sure that your water softener’s salt level is adequate, then they’ll initiate a charge for the resin beads. This will allow the technician to evaluate the system’s functions, making sure that everything is working as it’s supposed to.

Calibration of the Settings

Water softeners can be quite complex, and it can be difficult to get the settings right. The problem is that if a setting is a little off, your unit may not function properly and your water won’t be softened. Our experts know exactly how to adjust your settings for maximum performance.

Water Quality Assessment

In addition to all the items listed above aimed at maintaining your water softener, we’ll also test your water. We’ll carefully monitor the levels of minerals and impurities over time, so we can predict changes that will occur and head off potential problems.

Salt-Free Water Softener Maintenance

Salt-free water softeners don’t require as much maintenance as their salt-based counterparts. They provide consistent, fairly trouble-free service for years to come.

Salt-free water softeners rarely need servicing at all. However, things may not always work right. Power issues and other problems can cause your salt-free unit to malfunction or stop working. If you’re experiencing any issues with your water softener, we can certainly take a look at it to see what’s happening.

How Long Does Water Softener Service Take?

You have a busy life, and you don’t have time to waste. We understand. When you schedule a water softener service appointment with us, you can rest assured it won’t take all day.

Most of the time, we can complete an inspection, make the necessary repairs, adjust the settings, and test the system in less than an hour.

Schedule an Appointment for Water Softener Service Today

Has it been a while since you’ve had your water softener serviced by a professional? Are you concerned that your home’s water isn’t as soft as it once was? Does your water softener seem to be less efficient as it ages?

If you’ve answered yes to any of these questions, contact us at Aquarius Water Conditioning today to schedule an appointment. We’ll send a technician over to inspect and service your water softener right away.

John Reuter
John Reuter
1719011907
I was scheduled for Thursday appointment in the morning. After waiting ALL day Thursday, at 3:30 pm I was informed that the technition was not going to be coming that day, I rescheduled for Friday after 10:00 and had to wait until almost 12:00 (noon) for the technition to arrive. The technician took only about 15 minutes to complete the job. To add insult to injury, he then charged us $292.40 which I feel was (is) excessive.
Laura Wardell
Laura Wardell
1718985974
Jack O
Jack O
1718934864
Ethan was here today for our A/C check-up. He was very thorough and professional. Explained everything did an excellent job. Thanks
Arif Ali
Arif Ali
1718907329
Good communication, prompt reply to my inquiry.Professional, knowledgeable and courteous technician, Josiah, who came to the site to perform the work. Our heater was leaking. The root cause was identified and corrected immediately at the spot. Thank you.
Kent Toft
Kent Toft
1718901229
I use this business every time!!They are 10 stars great!!!!!!I can go on and onThey are the best!!!Riley is my main guyHe is polite, courteous,and very thorough!!He explains everything!!!When he us done everything is clean & perfectGGGRREAT guy. Compliment to your business and to himselfI will always go with Aquarius and ALWAYS WITH RILEYThank everyone at Aquarius!!!Kent and Kim Toft. Blaine,MN
David Campbell
David Campbell
1718892842
Very professional. Thank you!
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1718858125
This place was amazing. I called before 8 AM today and I was asked how they could make me smile today!! I thought I had the wrong number. Nope. I told them if they could get my central air working, I would smile. 😀Shortly after the call I received a text message with a brief bio about the technician Mike, with years of experience, stating he was on his way. If I wanted to track his location, I could click the link. Once Mike arrived it didn’t take him long to figure out what was going on with my central air unit. He described everything in detail about what was wrong with it and he took the time to answer several questions I had. Mike also cleaned the unit when he was done. I am very pleased with all aspects of this company and will definitely be using them again!
Mike (Just Mike)
Mike (Just Mike)
1718846047
Always a good experience!
David Tingstad
David Tingstad
1718834301
Nate and A. J. did some electrical work at my house. They were both knowledgeable and professional as well as personable. The finished work looks excellent. I would highly recommend them and Aquarius for any work you need done.
John Meyers
John Meyers
1718830702
Brandon was here to inspect our A/C. He did a wonderful job and suggested a couple items that might need replacing down the road. This was a very good experience and I highly recommend Aquarius.
Wendy Page
Wendy Page
1718821885
Ethan is an excellent tech and Aquarius associate. Very knowledgeable, very thorough, answered all of my questions and is respectful. Provided helpful HVAC information.
Ronald Kath
Ronald Kath
1718759245
Riley took time to explain all the services and answerd all my questions. He is very professional and knowledgeable. I feel my HVAC is working at top efficiency with the suggested preventive maintenance services. Those prevented maintenance services will help to avoid a future breakdown. He is personable. I will definitely be requesting Riley for my next scheduled service.
G ROSS
G ROSS
1718740363
Nicole Eggan
Nicole Eggan
1718736861
Everything went as planned. Installers were friendly and informative.
Ginger Murray
Ginger Murray
1718735936
We really like Aquarius' professional and friendly service. They always respond quickly when we have an issue, and we like being on their service plans for water, heating, and AC.
Debra Larsen
Debra Larsen
1718674439
Wow!! Talk about over and above in customer service! As a homeowner I highly recommend Aquarius. They were incredibly thorough and also took the time to do “extras” for me that I didn’t expect. They found and fixed problems that other companies would have walked away from. I have owned my home for 28 years and I am thrilled and just blown away by the level of excellence and customer service I received. I am going to use Aquarius for absolutely everything. Everything. Thank you, thank you, thank you!!!!
Alan Wetzel
Alan Wetzel
1718657730
Micah was thorough, efficient, and explained things while servicing the water heater. Also he is a pleasant person to be with during the service call.
Ben Nelson
Ben Nelson
1718647531
Great experience. Thanks for getting our A/C back on so quickly.
Terry Bilse -Kraft
Terry Bilse -Kraft
1718637426
Mike was very professional, polite and did a very good job of letting me know the condition of our AC unit.
Cherie. Skildum
Cherie. Skildum
1718633975
While the plumber was the nicest guy, I truly felt that the service was very slow. Installing 2 faucets and a shower head and simple control should never take 4 1/2 hours!! And our plumbing was up to code! A pretty big bill for a little work.
Chuck
Chuck
1718544944
Nick is awesome…figured out the recurring issue instantly. I can’t thank him enough for getting us up and running promptly and efficiently. Super positive attitude even after a long day, would request him for any future work.
Bill Sherck
Bill Sherck
1718471827
AC not working and Nicholas got to us on the weekend and problem-solved the blown fuses. No charge as warranty work. Professional. Thank goodness before excessive heat warbing! Thanks Aquarius!
Pat Alexander
Pat Alexander
1718405710
The most thorough AC check up I have EVER had in the 18 years I have owned my house. And I get AC and furnace check up done EVERY year.
Ileana Essig
Ileana Essig
1718398249
Ethan was friendly and very informative. When he arrived, I made it clear that I was not interested in additional services, just the tuneup/inspection of my HVAC system. He went over the results and answered my questions with thorough explanations without trying to upsell me via a list of ’recommendations’, which I sincerely appreciated.
Richard Pierson
Richard Pierson
1718388233
Michael Brandt
Michael Brandt
1718382329
Nick and Marcus were knowledgeable, efficient, and friendly. Great service call.
Nathan McCauley
Nathan McCauley
1718325023
Ethan did a great job servicing our A/C unit and went above and beyond the call of duty by removing the mice that had taken up residence in the unit.Thank you.
LA Paul
LA Paul
1718317846
Nicholas and Marcus went over everything in detail and explained what should be prioritized. Even tolerated the cat that wanted to supervise their work. Great employees for Aquarius, always responsive and professional. Ended up scheduling another appointment for some electrical repair. Great company to work with.
John Stiehl
John Stiehl
1718316855
Anson MacFarlane
Anson MacFarlane
1718314204
Great service!
Joel DeMarais
Joel DeMarais
1718222835
Completely satisfied with the work Chris, Nick and Matt did installing a new Furnace and A/C system. They were very thorough, courteous and professional!
Ted ALLISON
Ted ALLISON
1718216675
Raymond Cruz
Raymond Cruz
1718192723
RayVery satisfied and impressed!Thanks to Travis, David, Adam & EricFriendly, professional and knowledgeableThey arrived explained what was going to happen and kept me updated on the process.Answered my many questions.As they finished cleaning everything up. They again insured that I had no other questions before leaving.GREAT JOB!!
Patty George
Patty George
1718150859
Brandon was great! He gave great advice, had attention to details, was helpful and trustworthy. I love that I can be in a service program with Aquarius to help me remember the updates and cleanings during the year, especially when I have too many things to remember to do. ☺️
Bryce Chu
Bryce Chu
1718148665
Nick and his partner were incredibly thorough in their inspection of my AC and furnace unit. They clearly pointed out areas of concern as well as what working properly both inside and outside. They presented clear options for repair or intervention. I felt was given all the information I needed and had all my questions answered in simple direct language that most laymen unfamiliar with jargon could understand. Highly recommend.
Dale and Carol Tilden
Dale and Carol Tilden
1718131763
Aquarius takes excellent care of my water softening and heating as well as my furnace and air conditioning systems. Also just had a new electric panel installed (needed updating).
Debra Klejeski
Debra Klejeski
1718055650
Jon answered our questions and explained everything on the checklist. He was very professional and courteous!
Jeff Peterson
Jeff Peterson
1718055086
Wally Lee
Wally Lee
1718044949
Brandon did a great job for us with our A/C general maintenance check. Very knowledgeable, and was professional and efficient.
Joe Capistrant
Joe Capistrant
1718042522
Nate is wonderful. Knows his stuff. Resolved a troublesome problem. Very pleasant, enjoyable fellow.
Cindy Rae Dainsberg
Cindy Rae Dainsberg
1718034743
Brandon was exceptional. Professional. Knowledgeable. Efficient. Kind. Caring. Remembers the client from previous visits. An excellent example of what Customer Service should be to keep customers coming back.
Gary Smith
Gary Smith
1718030176
Excellent technician. Nick is an outstanding young man and very knowledgeable. I felt like he was giving me an honest assessment of my system.
mary bond
mary bond
1717801266
Our water heater went out on Fri evening. We called Aquarius early Sat morning and they said earliest they could get out was Mon. On Sun I received a text confirming our Mon appointment but on Mon morning they called and said the earliest they could get to us was the following week !We should be without hot water till then ? We are not a new customer…. 5 months previously we had a new furnace and air conditioner installed at quite an expense. I am appalled at their service or rather lack there of ! As an established customer they felt waiting approximately 10days without water was acceptable Bad, Bad, Bad !Two weeks later…The air conditioner Aquarius installed in Dec failed to cool when we turned it on on our 1st warm days. After the poor experience I had had with them I didn’t want to deal with them again but since it was under warranty I had to. We were told we would have a technician out Wed morning. After waiting at home all day they called and canceled at 4pm. We were rescheduled for Fri morning. We had several calls during the day with updates At 5:22 pm we received a cal the tech would be here at 6pm. We cancelled our dinner reservation and are awaiting his arrival.I realize our air conditioning is not an emergency but we have spent 2days waiting for our scheduled service. This is in addition to the 10days they wanted us to wait for a new water heater(which I do think is an emergency) I feel bad for the tech who I’m sure has had a long day and must now come at 6 on a Fri evening. Once again I repeat Aquarius has failed us again !!
Todd Schull
Todd Schull
1717795955
Riley was the tech that performed our membership maintenance check-up. He did an outstanding job explaining what was included in the maintenance check-up. After his inspection, he was very detailed, using pictures, to help describe what he found and he made recommendations on what should be addressed now and what could wait until our next membership maintenance check-up. He was very thorough doing the repairs, cleaning impeccably both our furnace and air conditioner. We are going to request Riley for all our member maintenance check-ups going forward.
Gary Winkel
Gary Winkel
1717786300
John Keller
John Keller
1717778469
Gordy replaced my lawn faucet once it was clear that it could not be repaired. He explained the problem and the process to fix it in a clear and professional manner. The cost were what I expected for such a job.
Robert McDivitt
Robert McDivitt
1717771730
Great service from Ethan. Very helpful and professional.
Frank Potocnik
Frank Potocnik
1717721504
Service Tech Nick was great. Thank you
Anthony Mielzarek
Anthony Mielzarek
1717713912
Riley is always a professional when coming to the house for HVAC services. He is always a pleasure to deal with! Even my dogs like him!
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