Heat Pump Not Heating? 4 Ways To Troubleshoot & Fix

Nothing is as frustrating as having a heat pump not heating your home. It’s even worse when you need extra heat during those cold winters. But don’t worry; it happens to the best of us! Fortunately, there are a few steps that you can take to troubleshoot and fix your heat pump.

Herein, we’ll look at signs that indicate an unhealthy system and how to troubleshoot. Additionally, we’ll check on professional maintenance and when it might be necessary to replace the entire unit. Read on to learn more about what you need to know about heat pump heating failure and how to fix it.

Common Causes of Heat Pump Not Heating

Here are some of the most common causes for a heat pump not heating up:

Refrigerant Leaks

This kind of error can cause the system to lose its ability to effectively transfer heat from one area to another. This can lead to efficient and effective heating, resulting in adequate temperatures or no heat.

To diagnose this issue, technicians will use special equipment such as a thermometer and pressure gauge to detect any loss of refrigerant levels within the system. If you notice a leak, it is essential to have it repaired by a professional contractor like Aquarius Home Services before the system can function correctly again.

Blocked Air Filters

A technician in a red uniform and cap works on an air conditioning unit that doubles as a heat pump not heating, mounted on a house exterior. He stands on a ladder, holding a panel. It's a sunny day, and the units are beneath a black rain gutter.

Having a clogged air filter is another common heat loss problem. When air filters become clogged with dirt and debris, they restrict airflow throughout the unit. Ideally, a dirty air filter reduces efficiency and performance significantly over time.

To prevent this from happening, regularly check your air filter for blockages. Replace them when necessary according to the manufacturer’s instructions. Again, consult your technician where need be.

Faulty Thermostat Settings

Faulty thermostat settings are also known culprits of heat pump inefficiency. So double-check all thermostat settings on both manual and digital models. Ensure they’re set correctly according to your desired indoor temperature; otherwise, things could get chilly!

Frozen Coils

Another possible reason why most heat pumps may not be functioning optimally is due to frozen coils inside the unit itself. This is usually caused by poor ventilation around where it’s installed outside (eaves, troughs, etc.).

The frozen coils will then reduce airflow through them, leading directly to reduced efficiency performance overall. This means there will be less warm air or cold air coming out into living spaces indoors than expected desired too!

4 Ways to Troubleshoot & Fix a Heat Pump That is Not Heating

Having known some of the possible causes of a heat pump, not heating, here are the steps you should take to troubleshoot and fix your unit:

Check the Thermostat Settings

The first step is to check the thermostat settings. If you have a manual model, ensure it’s set to heat mode and the temperature setting is correct. If you need help determining the right temperature, consult your user manual or call an HVAC technician for assistance.

For digital models, ensure all settings are correct and working as they should be.

Test Your Circuit Breaker

The next step is to ensure there isn’t an issue with the circuit breaker. You can check this by going to your home’s main electrical panel and ensuring the heat pump’s circuit breaker switch isn’t tripped or off. If it is, switch it back on and see if that has fixed the problem.

Check Your Air Filter

Air filters are essential to any HVAC system and must be changed regularly to keep the unit running properly. If you still need to do so, now would be an excellent time to clean or replace them. This will help improve the movement of hot, cool, or cold air throughout the system. In turn, it will reduce strain on components such as coils, and reversing valves and improve overall efficiency.

Inspect the Outdoor Unit

A technician kneels on the ground, repairing an outdoor air conditioning unit that isn't functioning properly. Tools and equipment are scattered around as they work on the exposed wires and components of the heat pump, all set against a beige wall.

Lastly, you should inspect the outdoor unit of your heat pump. Ensure that no obstructions (leaves, debris, etc.) block the airflow into and out of the team. Additionally, ensure that all components, such as fans and coils, are in good condition. Contacting a technician for further inspection and repairs is best if parts look worn or damaged.

Signs of an Unhealthy Heat Pump System

Sometimes, despite frequent troubleshooting and repairs, your heat pump won’t work as it should. In such cases, consider replacing the entire system. Here are some signs that indicate an unhealthy system:

Unusual Noises

A heat pump system that is operating normally should be relatively quiet. If you hear loud or unusual noises coming from the unit, it could be a sign of an unhealthy system. This could include grinding, squealing, rattling, or banging sounds.

Uneven Heating or Cooling

An uneven temperature distribution usually means cool air or hot air leaks in the ductwork must be addressed immediately before further damage occurs. It’s essential to have these issues fixed promptly so that your home remains comfortable and energy efficient.

High Energy Bills

If you notice a sudden spike in utility costs without any changes in usage habits, then it’s likely due to inefficient operation caused by an unhealthy system. Have a professional inspect your unit for potential repairs and maintenance needs as soon as possible to avoid wasting money on unnecessary expenses each month!

Poor Air Quality

The unit might have poor indoor air quality due to dust buildup. When this happens, allergens like pollen and pet dander can easily circulate through your home. This may end up causing respiratory irritation for those living inside it.

When to Call a Professional?

If you still have issues with your heat pump not heating up properly after taking all these steps, it’s probably time for professional maintenance. Aquarius Home Services technicians can come in and perform a thorough inspection of your system.

This will help to identify any underlying problems that might be causing the issue. Additionally, they can make any necessary repairs to get your system running again.

Conclusion

Dealing with a heat pump not heating up is frustrating, but hopefully, at this point, you know what’s causing the issue and how to troubleshoot and fix it. If all else fails and you still have problems with your heat pump, contact Aquarius Home Services today! We have experienced technicians who can provide professional heat pump repair, maintenance, or replacement services.

Corinne Klitzke
Corinne Klitzke
1739645858
Heather Reynolds
Heather Reynolds
1739644317
Max was very helpful!
Bill Enloe
Bill Enloe
1739570182
Pete Hayes
Pete Hayes
1739565324
Was a bit hesitant on keeping up with Kinetico!! But your two service techs ( Justin and Hannah)went above and beyond what I was expecting!! They spent so much energy and information related to my issues , making it a pleasant experience. Like I gained two new friends. Plus explained how a different service should take care further issues. Definitely would like to see them for my next service!!! Even got my wife back on board. Thanks again. Pete Hayes
Debbie Doyle
Debbie Doyle
1739561479
Aquarius came out this morning and replaced two toilets and did some plumbing work downstairs all in one morning. The plumber, Joe, was efficient, answers questions, provided helpful information, and was very friendly and personable. I will DEFINITELY use Aquarius again.
Matt Van Beusekom
Matt Van Beusekom
1739558449
Excellent and efficient work. Would definitely recommend!
Josey Dooley
Josey Dooley
1739557030
Amazing service!
Jessica Tracy
Jessica Tracy
1739556713
Gordon was very friendly and knowledgeable - makes the visit/process so much easier.
James M
James M
1739555300
After months of high water bills and feeling itchy, the Aquarius team came to the rescue. My 25 year old kinetico softener finally gave up and was constantly cycling. At the end of the service call we realized the old unit wasn't worth repairing. They sent out a salesperson the same day, providing a great range of options to fit my price point. My new softener arrived early so we were able to move up the install date. Install was flawless and we're back to having the softest water ever. I'm super happy with every interaction I've had with the Aquarius team. They are all super friendly, knowledgeable, and professional. I rarely leave reviews and only leave them when I'm really impressed. That's definitely the case with this company.
Brian Hagen
Brian Hagen
1739551834
Steve Sherwood
Steve Sherwood
1739551765
Great service. Prompt and knowledgeable
Peter T
Peter T
1739551605
Dirk did a good job communicating and installing the system. Recommend.
Nancy Lahmann
Nancy Lahmann
1739551066
Dylan checked boiler and did a thorough inspection. Very polite. He also knocked off a big ice chunk outside …extra service and much appreciated.
Ann Marie Haerter
Ann Marie Haerter
1739550777
Friendly, efficient, knowledgeable
Kenneth Schwebach
Kenneth Schwebach
1739498359
Great service tec! She was very knowledgeable and helpful.
Neal Kempel
Neal Kempel
1739497034
First, Aquarius responded to my interest in an RO system promptly. After deciding to commit to their solution, the installation, Including a water softner solution, it was scheduled the same week. Michael was the installer and he called when in transit and arrived right on schedule. We went over the work to be done and the placement of the equipment with only one issue that arose. The RO and water softener installation would not be a problem, but plumbing for the outdoor outlets would require additional material and labor, not included in the quote. I was looking forward to using the outdoor faucets without switching the system over. We elected to continue with the installation and Michael kept us informed throughout the day of his progress and completion time. He had everything cleaned up and provided us with a review of the system. To date, we are very pleased with the system and want to thank Michael for a great install. My only recommendation to Aquarius would be to take an additional step, during the initial meeting possibly, and physically look at the plumbing to ensure the quote covers all the materials to meet the customer request.
Jacqueline Garberg
Jacqueline Garberg
1739496644
Wyatt was thorough, considerate, a trusted service professional! Thank you!
Deb N
Deb N
1739489085
Tyler from Aquarius Home Services did a great job! He was extremely knowledgeable and helpful.
Jeffrey Ek
Jeffrey Ek
1739486327
The techs are always very cordial, explain what they are doing, and in and out as quickly as makes sense. Having said that, I’ve never felt that they rushed through their work.
Keith Wolff
Keith Wolff
1739485872
Everything was checked out and explained the tech was very informative would recommend them. Thank you!
Jessica Fisher
Jessica Fisher
1739484813
We have had our Aquarius services longer than a decade. During this time, the equipment has never failed us, but more importantly we have received absolutely outstanding customer service anytime we have needed anything. Today was no different, Wyatt came to our house to do our periodic inspection and was able to help troubleshoot a problem and find a solution the very same day. The entire time he was here, he kept his workspace, clean and orderly, and he was very polite and respectful of our home. The shocker came when he was about to leave and told me this was his fifth day On his own! Very impressed, not only with him as a person, but the quality of employees that come out out of Aquarius. Highly recommend this company.
Jane Ogren
Jane Ogren
1739484717
Friendly and knowledgeable
Mike Gunderson
Mike Gunderson
1739483907
I had an old furnace that was on its last legs and needed to be replaced ASAP.Day one: Service Tech arrived 2 hours after initial contact with Aquarius. Sales Rep arrived within an hour of the request. Deal was made and installation appointment scheduled for the NEXT DAY!Day two: Contacted by the installation team at 7:00 am. Arrived at 7:30. Finished up by 2:30.All of the staff that I dealt with were friendly, professional and great to work with. They explained everything very well. I was expecting to wait 2-3 weeks for a new furnace and A/C. This was all done inside of two days. I would 100% recommend Aquarius to anyone needing any type of home service.Tall Mike, Mike Sippel, Chris Oigard, Dave and Luke it was great to work with you. Thanks for everything!Oh, they like dogs too.
Katie Raymond
Katie Raymond
1739481339
Sue Ufheil
Sue Ufheil
1739471348
Colton was very professional and explained everything he was doing. Very happy with service today.
Jarrod Wieland
Jarrod Wieland
1739470866
James Grant
James Grant
1739469886
Wonderful experience with Andrew & Joey , installed new efficient electric water heater . Courteous , clean , efficient, highly recommended
Jeremy Ruth
Jeremy Ruth
1739468208
Justin and Hana were super friendly and they helped figure out an issue with our RO system. Great appt
James Dixon
James Dixon
1739466779
Creative problem solver, pleasant personality, efficient and cleaned up well.
Michael Sayre
Michael Sayre
1739466564
Donna Thomas
Donna Thomas
1739447807
Marcus diagnosed the problem and resolved it quickly. Our radiant floor heating warmed up within a few hours. Thank you!
Roger Zopfi
Roger Zopfi
1739418494
Russell S
Russell S
1739405103
Mike was exceptional, accommodating, competent and cheerful.
Kay H
Kay H
1739400941
Thanks to Andrew (water system), Josiah and John (Plumbers), Mike (HVAC maintenance), Thomas (HVAC Tech), Brad and Jeff (HVAC Installers)! Everyone went the extra mile to be helpful, provided excellent service and high quality work. Thanks for making an unexpected situation less painful. Well done everyone!Update: had electrical panel upgraded - all of the electricians were professional but friendly, provided great customer service and did a superb job. Thanks to David, Eric, Mao, Luke and Nate for their hard work.
Michelle Akkerman
Michelle Akkerman
1739400287
He replaced drinking water system filters, disinfected it and tested water.he was very professional and let us know what parts needed to be replaced and completed the work.
Amber Jorgenson
Amber Jorgenson
1739396821
Marlene Grant
Marlene Grant
1739394537
Josiah was on time, friendly, and did the work we expected to do. Additionally evaluated our water heater and solved our potential problems. He also helped us purchase a new water heater to replace our 18 year old unit . We are extremely happy with Josiah’s service .
Lorraine Nelson
Lorraine Nelson
1739383224
Mike was on time with good communication . Even brought his own door mat ! And wore shoe coverings...very pleasant and friendly. We had an issue with water not being soft when it should have been, and he did some exploring and found a few issues then gave us recommedations and options. He took the time needed to find and resolve the problem, and patiently answered our questions. We will request him on the next routine maintenance call. Very happy and recommend Mike !
Dawn Resemius
Dawn Resemius
1739379385
Erin Malone
Erin Malone
1739370834
Efficient and friendly service. They got the job done and explained everything well. Conscientious about the pets and leaving things clean. He reviewed our file and was prepared!
Charles Michael Halderman
Charles Michael Halderman
1739319783
Ryan was prompt, attentive, knowledgeable, and courteous.Fixed our issue.Highly recommend!!
Rosanne Thompson
Rosanne Thompson
1739318656
We had a leaking garbage disposal, it also involved some very old pipes. I called Aquarius for service. Max Richardson did an excellent job installing and discovering pipes that were about to burst. Thanks Max for a job well done. I feel like I have my old kitchen back.
Jon Pratt
Jon Pratt
1739314536
Josiah did an excellent job replacing my water heater. He arrived on time , was extremely professional, and took the time to explain the installation process as well as the features on the new water heater. The job was completed efficiently, and everything works perfectly. Excellent job!
Ben Triplett
Ben Triplett
1739312868
Erik was fantastic at his job. He spotted the problem and new what to do. He had the toilet fixed and was on his way in no time at all.
Craig Nystrom
Craig Nystrom
1739311737
Dave did a great job again. He checks thing over very well and diagnosed the furnace issues. Unfortunately we have decided to go with a brand new furnace and filtration system due to the repairs needed on my 12yr old system.
Jerry Chapman
Jerry Chapman
1739310377
Pre- Installation check was professional, quick and courteous.
Angela Pautz
Angela Pautz
1739308747
Dirk was great to work with. He kept us updated on the install and walked us through the eqpt. Thank You
×
js_loader
Skip to content