Ask Local Minneapolis and St. Paul Air Conditioning Experts

Local Minneapolis and St. Paul Air Conditioning Experts Answer the Top AC Questions

With the heat of summer approaching, many people are looking into their AC units to make sure they are ready to provide cool air to their homes and offices. We asked a few questions of our local Minneapolis and St. Paul air conditioning experts Alex Traver, Mick Herold, Tony Toenyan, David Boggie, and Thomas Erronis five questions on AC units, maintenance, and repair costs. These are their expert opinions.

What is the best brand for Minneapolis and St. Paul air conditioning units?

Alex: “Best brand: Carrier. They have great options from basic equipment up to the most advanced system you can think of.”

Mick: “Amana and Carrier are the best. My preferred brand would be Amana- the warranty is top-notch with the lifetime unit replacement warranty. It puts confidence in a homeowner when making a big purchase and offers a sense of security. Any brand is going to be good if it is professionally installed. That is why you hire professionals like Aquarius to do the job.”

Tony:Amana air conditioners range from a 14 SEER to 24.5 SEER efficiency rating on 8 different models to choose from. Rated very highly for the lifetime warranty on the compressors of the 4 top units. When they must replace a compressor, they replace the whole outdoor unit and not just the components.

Lennox air conditioners range from a 13 SEER to a 26 SEER efficiency rating on 11 different models for Lennox. Lennox air conditioners and indoor coils have the quantum coil that is a strong lasting aluminum alloy used to help slow down the corrosion on the unit and lower the upfront cost.

Carrier air conditioners also have a SEER rating range from 13 to 26 but have 18 different models to choose from. The best thing about Carrier AC systems is the infinity system with its premium humidity and temperature control. It’s up to 50 percent quieter than most competitors.”

David:Carrier has a long-standing name in our industry; they have a wide variety of models to fit any customer’s needs, great tech support, parts availability, and warranties.”

Thomas: “I prefer Carrier because of the support that they provide. Trane or American Standard has had known issues with their heat exchangers. Lennox is their distributor, so they often offer sub-par service since you cannot get their parts elsewhere. Rheem or Ruud make great water heaters but, in my experience, it can take several visits to get them to run properly. Amana or Daikin are ok units, but they are owned by an overseas company. I just do not like sending my money overseas.”

What are your top 5 tips for AC maintenance?

Alex: “Keep your outdoor unit clean, rinse off with water hose (never use a pressure washer), maintain filter changes, keep your drain lines clear, and always do annual maintenance(tune-up).”

Mick: “Numero Uno: keep a clean air filter in your system! Keep the outdoor unit clean and clear from obstructions. Trim back trees, shrubs, anything that could restrict airflow around the condenser. Clean the outdoor coil. Have your annual maintenance done by a professional like Aquarius Home Services.”

Tony: “Top 5 things a homeowner can do to keep their equipment up to snuff is:

1.) always check your air filter,

2.) make sure your outdoor unit coil is not plugged,

3.) cover the top of your AC with a sheet of plywood or something over the winter so nothing damages your fan blades,

4.) make sure your ducts are cleaned every 3 to 4 years so your air flow doesn’t get cut down by dust and dirt. That takes a toll on your equipment when it has to work harder than it should. Last but not least,

5.) make sure you get your annual inspection on your equipment. It does not matter if it’s brand new or 20 years old. Something could always have been prevented just with a little check-up.”

David: “Check and change the filters often, keep all supplies and returns open, clear all condensate drains and make sure they are draining, keep outdoor coils clean for proper performance, have annual maintenance performed to maintain proper performance and refrigerant charge within the system.”

Thomas: “Things they can do and annual tune-ups etc. Planned maintenance is key. The manufacturers all recommend a licensed professional go through the furnace and AC maintenance annually. Keep condensers (outside part of the AC) clear of dust and debris. Keep bushes and trees trimmed to maintain a 12″ clearance on all sides and free of obstruction above it.”

What causes a noisy AC?

Alex: “It could be a compressor, a fan, or other internal components. Beyond that, get a tune-up/service.”

Mick: “Dirty filters, dirty condenser coil, bad contactor, dirty fan blades.”

Tony: “Some causes of a noisy AC system could be a compressor, fan motor, contactor humming, or something out of the ordinary. There are a couple of ways we can diagnose this problem.

David: “Worn motors, parts, poorly maintained system. Visual inspection, compressor Meg, amp draws on motors, static pressure.

Thomas: “Age and lack of maintenance typically, but the causes can be numerous. If it is noisy, schedule a visit to have it checked over. Some lower-end systems are pretty noisy when they get older.”

Let’s talk about AC cost & pricing. What goes into determining the cost of a new AC? What are typical costs?

Alex: “The average AC can cost anywhere between $4,000-11,000.”

Mick: “AC costs can vary depending on the size and efficiency that you’re looking to get. If we are replacing an old AC or installing a new AC to the home, costs will be higher and more electrical circuits will be required. $4-7k. Ductless mini splits are also a great option.”

Tony: “An average price range for an AC system is around $4,500 to 10,000, which includes the indoor and outdoor units, the Line set of either replacing or flushing out existing lines for the new refrigerants, wiring, pad that outdoor unit sits on, drain for the indoor unit, refrigerant, fixing or resizing of ductwork and the time it takes to get everything installed.”

David: “The time it takes to install, the difficulty of installation, type of controls, and equipment used for the installation. $10,000- $16,000. How much does it cost? It depends on the type, size, and what they are looking to get out of the system. And that may range from $5,000 for just an AC upwards to $12,000 depending on many factors.”

Thomas: “The materials and labor, along with permits. Typically, they range from $5-10k.”

What’s the number one question people have when replacing a Minneapolis and St. Paul air conditioning unit?

Alex: “Number one question… will this cool better? Answer: Absolutely! It will work more efficiently, more quietly, and cool your home better than ever.”

Mick: “How much is it going to cost? What’s the warranty? Aquarius offers flat-rate pricing, so the price we give you is the price you will pay upon completion. The warranty will vary depending on make and model. Typically, 10 years for parts & labor.”

Tony: “The most common things people ask is ‘what is the price of a new unit and how efficient is it?’ I sit down with them and explain everything that goes into installing a new AC system, explaining the energy savings and rebates that they get back with the new unit and making sure to let them know the quality of work that they are getting from our company.”

Thomas: “How long they should last? It depends on the Installation (70%) Maintenance (26%) and then Brands (4%). The style of furnace and AC will get your overall life span based on that style. Single-speed furnace systems typically cause the whole system to have a shortened life span. Single-speed furnaces, regardless of the AC, will cause about 10-15 year overall lifespan and multi-speed furnaces will have lifespans of 15-20 years on average.”

AC maintenance is important at any time of the year, and our experts all agree it will prevent you from having some uncomfortable days.

We would like to thank our local Minneapolis and St. Paul air conditioning experts Alex Traver, Mick Herold, Tony Toenyan, David Boggie, and Thomas Erronis for their time and advice. Should you need an AC worked on in the Minneapolis, St. Paul metro area, get a hold of one of our experts!

Colleen Danner
Colleen Danner
1727899589
Mike was friendly, knowledgeable about the equipment and thorough. Thank you Mike!
Dennis Brekke
Dennis Brekke
1727894606
Very helpful, answered all my questions and didn’t seem to get annoyed by the amount of questions that I had!
Christine Evans
Christine Evans
1727889497
Awesome work! Was able to come at a convenient time and very professional. Thank you!
Sharon Engels
Sharon Engels
1727828335
D J
D J
1727824056
Amie Mckiernan
Amie Mckiernan
1727822617
Very satisfied.
Corey B
Corey B
1727809554
Came out for their 6month service. Tech was extremely friendly and helpful. 100% recommend!
Corey Popp
Corey Popp
1727799059
Josiah was professional, friendly, and efficient. Great experience and I will definitely be using Aquarius in the futyre.
Ronald Prokop
Ronald Prokop
1727781047
From sales to service the most politedown-to-earth people I’ve ever dealt with my life Top Notch quality was above and beyond give me information that I didn’t even know, replaced furnace and AC unit. The cleanliness was impeccable. Kindness was appreciated. Thank you for everything. And one of the installers I went to school with so it was great actually seeing him.
John Congemi
John Congemi
1727753567
We have used AQUARIUS for several service calls, and Nick continued the excellent service that we’ve come to expect and trust. He inspected our furnace and heat pump, cleaned everything, and made the required repairs and replacements.He took his time, was very thorough, explained everything, and we could tell he knew what he was doing. We will continue to use AQUARIUS and request Nick when possible.
Matt Smith
Matt Smith
1727733816
Jay did a great job servicing our water system today! Thank you Jay. Much appreciated.
Steven Nelson
Steven Nelson
1727721927
Nathan was personable and knowledgeable. Thank you. He was very helpful and efficient.
James Boston
James Boston
1727707677
The Aquarius technician was stellar. He was quick, clean, and highly competent. He explained what he was doing clearly and when the work produced an unexpected leak he promptly repaired that and showed the cause. Very happy with the work done.
Jeff Pfeifer
Jeff Pfeifer
1727633638
Carol Cramer cellphone email
Carol Cramer cellphone email
1727564394
Alec did an excellent job!!! He was knowledgeable, courteous, wonderfully thorough, and we very much appreciated his help and service!! Thank you all!!!
Ilyssa Siegel
Ilyssa Siegel
1727474298
Chris Oigard was so knowledgeable and helpful. He and his team installed our new furnace and AC very cleanly and respectfully. He spent time explaining and educating us. I highly recommend Aquarius. We are very happy with the service.
Randy Burk
Randy Burk
1727470355
Mike did a great job today.Changed filler out on our system and discussed sulfur smell issue with our hot water.He suggested having a plumber come to house and check hot water heater.
Kevin Cullen
Kevin Cullen
1727454347
Great service by friendly, knowledgeable plumber
Angela Nieland
Angela Nieland
1727450742
The Aquarius Home Services Team is always very friendly, courteous and a pleasure to work with. Nate came to our home and was knowledgeable and so kind. He went above and beyond expectations. I would highly recommend Aquarius and Nate anytime you have an electrical needs.
Katherine Harrington
Katherine Harrington
1727392782
Been experiencing issues with our AC/furnace not working and we had no idea what was causing the issue. Our technician Nicholas exceeded expectations and dug deeper and found out what was actually causing the problem and fixed it that day! (It was a doosy!) He was great at communicating and explaining it in ways I could understand. Super friendly and would recommend him to everyone!
KBK
KBK
1727361947
David was great! He gave very detailed explanations and showed us what he was discussing. He was super fun and interesting, but also well informed and had good information for us.
Kris Peterson
Kris Peterson
1727315903
My install team was great, they were worried it would take two days due to the boiler arriving late, but they did it in one and we're very happy. I did subject them to smelling pulled pork and ribs the whole day, so I made sure to give them some, but they honestly deserved it. Explained what they did, how to use the new boiler, and left the place cleaner than it was when they came. Honestly what more do you need?
Lew Palmer
Lew Palmer
1727304313
Service was very good. However, the scheduling desk not so much. When I originally scheduled the checkup, it set it up for the same day (9/19). However, scheduling called and asked that we reschedule for 9/25. I agreed. Then on the morning of 9/25, I was called asking to reschedule AGAIN. I refused. The service person came anyway as scheduled as his last visit of the day.Heating/cooling service scheduling can be improved.
Udit Singh
Udit Singh
1727298781
Joleen George
Joleen George
1727290739
Judy Brown
Judy Brown
1727289316
Mike serviced our system and did the water checks. He explained everything he was doing as he did it and showed the results of the test. He also cleaned out some slug and added more salt. Making it maintenance free for us. Great Technician!Thanks Mike
Dawn Senn Rewey
Dawn Senn Rewey
1727281647
Very satisfied.
Katie Foran
Katie Foran
1727278203
Mike was excellent. Technically, very strong with great communication skills. He showed me how to replace the water filter and coached me through all the things to expect with the system.
John Osen
John Osen
1727267176
Technician confirmed our system was in order and ready for winter. He coached us on filter changing as this is our first central air system. He did notice our water heater may have an issue and scheduled an inspection for that.
Jack Kleven
Jack Kleven
1727221336
Matthew Madeira
Matthew Madeira
1727218224
Chris was very helpful. He did a great job replacing one of the tanks. Great experience.
Nick Rice
Nick Rice
1727205215
Great guys, good service
Tammy Myrick
Tammy Myrick
1727204999
Our technician Mike for very pleasant, asked questions to make sure he understood the issue. He was very knowledgeable and explained his results in terms we could understand. He explained options and costs and was not pushy in any way. He scheduled additional appointments for us so we can have all our options and costs before we make a decision. Highly recommend Aquarius. Great service and wonderful technician.
Greg P
Greg P
1727196562
Tim was courteous and very thorough explaining what he was checking and why
Sarajane Hanson
Sarajane Hanson
1727192728
Very polite. Very thorough. Explained things so a layman could understand. Knowledgable.
T schell
T schell
1727192153
Tim was great. No sugarcoating the issues. Very knowledgeable.
Thomas Bottensek
Thomas Bottensek
1727127004
Our 75 gallon tank style water heater failed over the weekend. We were able to contact someone from Aquarius Home Services on Saturday and they arranged to have a plumber at our house first thing Monday morning (several other companies we contacted for quotes couldn't get out until mid-week). Josiah arrived at 8am and inspected our water heater and associated plumbing. Josiah was very knowledgeable and provided three water heater solutions, identified two areas in our existing system that no longer met building code, and provided the information necessary to make an informed decision. Based on the information provided, we elected to upgrade to a tankless water heater. Josiah was able to get the necessary parts delivered to our house and six hours after arriving onsite we had hot water. In addition to being a master plumber, Josiah is very knowledgeable, personable, and the workmanship performed on our new system is impeccable.The pricing on the new system was fair and the quote included the new tankless water heater, pulling the permit, installation, removal of the old water heater, and upgrading the exhaust vent and AprilAire water connection to meet code. After the installation was finished Josiah cleaned up the work site and you would never know we had a major plumbing job performed. He gave us a "tour" of the new system, explained how it works and how to maintain it. He also re-lit the pilot lights on the two gas fireplaces and cleaned the outside air intake vents. We are extremely pleased with our new water heater, the price we paid for it, and the installation that Josiah performed. We would not hesitate to recommend Aquarius Home Services and Josiah in particular to anyone in need of a new water heater or any other plumbing needs.
Connie Rude
Connie Rude
1727121940
Great to work with. The techs did a great job installing and leaving it looking great!
suzen carey
suzen carey
1727120770
Furnace& Hvac all ready for the winter. Upgrade on the filtration system. We should all breath easier including the perpetrator dog and cat! Thanks again Aquarius
Kassam Karim
Kassam Karim
1727110688
Marcus was very knowledgeable and explained gave some good tips and tricks to take care of the heating system.
Dori Thell
Dori Thell
1727104162
Excellent start to my day. Mike was polite and efficient, answered my questions and even took time to help me with a dryer vent issue.
Jenny Woods
Jenny Woods
1727010633
Erik and John….the Johnson brothers were professionals at their plumbing job at my house…, looks and works good….very knowledgeable and friendly. I will have them finish 2 more jobs at my home.
Bruce Cross
Bruce Cross
1726942330
Mike is as efficient and friendly
Andre Mariette
Andre Mariette
1726929562
David was on time (early actually) patient and clear about his plan. Had great advice about how to remedy my situation without pushing any sales on me. Very friendly nice guy as well, definitely the type of workers I love and appreciate. Thanks David!
Kate Mayer
Kate Mayer
1726925682
Marcus helped us troubleshoot airflow/temperature consistency issues with a new HVAC system. He was very professional, clearly explained what he was doing and seeing, and gave great advice for how to mitigate our concerns. He was transparent about the cost levels of our options and went above and beyond in providing information. We have had great experiences with Aquarius for HVAC, electric and plumbing, and look forward to working with them in the future.
Brian Johnson
Brian Johnson
1726865840
Very pleased with the work and service. Technicians were very nice, efficient and knowledgeable.
tom howard
tom howard
1726858333
Very professional and informative, quick install did a very nice job
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