Ask Local Minneapolis and St. Paul Air Conditioning Experts

Local Minneapolis and St. Paul Air Conditioning Experts Answer the Top AC Questions

With the heat of summer approaching, many people are looking into their AC units to make sure they are ready to provide cool air to their homes and offices. We asked a few questions of our local Minneapolis and St. Paul air conditioning experts Alex Traver, Mick Herold, Tony Toenyan, David Boggie, and Thomas Erronis five questions on AC units, maintenance, and repair costs. These are their expert opinions.

What is the best brand for Minneapolis and St. Paul air conditioning units?

Alex: “Best brand: Carrier. They have great options from basic equipment up to the most advanced system you can think of.”

Mick: “Amana and Carrier are the best. My preferred brand would be Amana- the warranty is top-notch with the lifetime unit replacement warranty. It puts confidence in a homeowner when making a big purchase and offers a sense of security. Any brand is going to be good if it is professionally installed. That is why you hire professionals like Aquarius to do the job.”

Tony:Amana air conditioners range from a 14 SEER to 24.5 SEER efficiency rating on 8 different models to choose from. Rated very highly for the lifetime warranty on the compressors of the 4 top units. When they must replace a compressor, they replace the whole outdoor unit and not just the components.

Lennox air conditioners range from a 13 SEER to a 26 SEER efficiency rating on 11 different models for Lennox. Lennox air conditioners and indoor coils have the quantum coil that is a strong lasting aluminum alloy used to help slow down the corrosion on the unit and lower the upfront cost.

Carrier air conditioners also have a SEER rating range from 13 to 26 but have 18 different models to choose from. The best thing about Carrier AC systems is the infinity system with its premium humidity and temperature control. It’s up to 50 percent quieter than most competitors.”

David:Carrier has a long-standing name in our industry; they have a wide variety of models to fit any customer’s needs, great tech support, parts availability, and warranties.”

Thomas: “I prefer Carrier because of the support that they provide. Trane or American Standard has had known issues with their heat exchangers. Lennox is their distributor, so they often offer sub-par service since you cannot get their parts elsewhere. Rheem or Ruud make great water heaters but, in my experience, it can take several visits to get them to run properly. Amana or Daikin are ok units, but they are owned by an overseas company. I just do not like sending my money overseas.”

What are your top 5 tips for AC maintenance?

Alex: “Keep your outdoor unit clean, rinse off with water hose (never use a pressure washer), maintain filter changes, keep your drain lines clear, and always do annual maintenance(tune-up).”

Mick: “Numero Uno: keep a clean air filter in your system! Keep the outdoor unit clean and clear from obstructions. Trim back trees, shrubs, anything that could restrict airflow around the condenser. Clean the outdoor coil. Have your annual maintenance done by a professional like Aquarius Home Services.”

Tony: “Top 5 things a homeowner can do to keep their equipment up to snuff is:

1.) always check your air filter,

2.) make sure your outdoor unit coil is not plugged,

3.) cover the top of your AC with a sheet of plywood or something over the winter so nothing damages your fan blades,

4.) make sure your ducts are cleaned every 3 to 4 years so your air flow doesn’t get cut down by dust and dirt. That takes a toll on your equipment when it has to work harder than it should. Last but not least,

5.) make sure you get your annual inspection on your equipment. It does not matter if it’s brand new or 20 years old. Something could always have been prevented just with a little check-up.”

David: “Check and change the filters often, keep all supplies and returns open, clear all condensate drains and make sure they are draining, keep outdoor coils clean for proper performance, have annual maintenance performed to maintain proper performance and refrigerant charge within the system.”

Thomas: “Things they can do and annual tune-ups etc. Planned maintenance is key. The manufacturers all recommend a licensed professional go through the furnace and AC maintenance annually. Keep condensers (outside part of the AC) clear of dust and debris. Keep bushes and trees trimmed to maintain a 12″ clearance on all sides and free of obstruction above it.”

What causes a noisy AC?

Alex: “It could be a compressor, a fan, or other internal components. Beyond that, get a tune-up/service.”

Mick: “Dirty filters, dirty condenser coil, bad contactor, dirty fan blades.”

Tony: “Some causes of a noisy AC system could be a compressor, fan motor, contactor humming, or something out of the ordinary. There are a couple of ways we can diagnose this problem.

David: “Worn motors, parts, poorly maintained system. Visual inspection, compressor Meg, amp draws on motors, static pressure.

Thomas: “Age and lack of maintenance typically, but the causes can be numerous. If it is noisy, schedule a visit to have it checked over. Some lower-end systems are pretty noisy when they get older.”

Let’s talk about AC cost & pricing. What goes into determining the cost of a new AC? What are typical costs?

Alex: “The average AC can cost anywhere between $4,000-11,000.”

Mick: “AC costs can vary depending on the size and efficiency that you’re looking to get. If we are replacing an old AC or installing a new AC to the home, costs will be higher and more electrical circuits will be required. $4-7k. Ductless mini splits are also a great option.”

Tony: “An average price range for an AC system is around $4,500 to 10,000, which includes the indoor and outdoor units, the Line set of either replacing or flushing out existing lines for the new refrigerants, wiring, pad that outdoor unit sits on, drain for the indoor unit, refrigerant, fixing or resizing of ductwork and the time it takes to get everything installed.”

David: “The time it takes to install, the difficulty of installation, type of controls, and equipment used for the installation. $10,000- $16,000. How much does it cost? It depends on the type, size, and what they are looking to get out of the system. And that may range from $5,000 for just an AC upwards to $12,000 depending on many factors.”

Thomas: “The materials and labor, along with permits. Typically, they range from $5-10k.”

What’s the number one question people have when replacing a Minneapolis and St. Paul air conditioning unit?

Alex: “Number one question… will this cool better? Answer: Absolutely! It will work more efficiently, more quietly, and cool your home better than ever.”

Mick: “How much is it going to cost? What’s the warranty? Aquarius offers flat-rate pricing, so the price we give you is the price you will pay upon completion. The warranty will vary depending on make and model. Typically, 10 years for parts & labor.”

Tony: “The most common things people ask is ‘what is the price of a new unit and how efficient is it?’ I sit down with them and explain everything that goes into installing a new AC system, explaining the energy savings and rebates that they get back with the new unit and making sure to let them know the quality of work that they are getting from our company.”

Thomas: “How long they should last? It depends on the Installation (70%) Maintenance (26%) and then Brands (4%). The style of furnace and AC will get your overall life span based on that style. Single-speed furnace systems typically cause the whole system to have a shortened life span. Single-speed furnaces, regardless of the AC, will cause about 10-15 year overall lifespan and multi-speed furnaces will have lifespans of 15-20 years on average.”

AC maintenance is important at any time of the year, and our experts all agree it will prevent you from having some uncomfortable days.

We would like to thank our local Minneapolis and St. Paul air conditioning experts Alex Traver, Mick Herold, Tony Toenyan, David Boggie, and Thomas Erronis for their time and advice. Should you need an AC worked on in the Minneapolis, St. Paul metro area, get a hold of one of our experts!

Kevin Tuft
Kevin Tuft
1737143496
Professional, knowledgeable and friendly.
Brian Temme
Brian Temme
1737142276
Marcus was very thorough and professional with the furnace inspection
Eric Reetz
Eric Reetz
1737141295
From start to finish, Jon was outstanding! He explained what he was doing from start to finish and answered all our questions. He made us feel at ease while explaining our system and its capabilities.
Mark Klein
Mark Klein
1737140993
Justin and Cailloui provided a great service experienceKnowledgeable, Thorough, Friendly - these guys rock!
Karen Barron
Karen Barron
1737135813
Nick and Wyatt were amazing . I’ve had my Aquarius filter system for about 10 years and have had no problems. Lately started making a clicking sound , Nick and Wyatt came out and got it up and working perfectly. Can’t say enough about their knowledge and professionalism. Thank you !!
Steve Micek
Steve Micek
1737132025
Professional service from Chris taking time to inspect and repair a line that leaked.
BEN Zappia
BEN Zappia
1737131451
Excellent service from another Aquarius technician. Cole was personable and very informative on the steps he was taking in serving my water system. 100% satisfied with this experience.
Amy Fossum
Amy Fossum
1737127714
Alex was professional and knowledgeable. He did a great job!
Mary Grandlund
Mary Grandlund
1737075147
Jennifer Crystal
Jennifer Crystal
1737071532
Service was quick and Travis was very knowledgeable and polite. It was nice to work with him.
Patty Holdahl
Patty Holdahl
1737070664
No heat in MN winter = no good! My experience as a first time user of Aquarius and it was stellar. Great initial call with a friendly and attentive person setting up the visit. Brandon H came to out to service my furnace and was also friendly, attentive, timely, courteous, empathetic, skilled, knowledgeable...all the things. Heat works, I know more, feels good - can't get better than that! Very pleased with my experience and will definitely be using Aquarius moving forward. Thank you!
Tina Anderson
Tina Anderson
1737053924
Great customer service. Explained everything that was being done and why. Friendly and professional
Andrew Hardee
Andrew Hardee
1737053425
Josiah and Pete were awesome! Great company with great employees I’d highly recommend!
chester elliott
chester elliott
1737048709
Nate was friendly, efficient and patient with all of our questions. He kept us informed of the steps necessary to solve our problem. He is a great example of why we return to Aquarius for maintenance and repairs!
John Fax
John Fax
1737043094
My regularly scheduled furnace was conducted today 1/16/25 by Brad C. Brad was very personable and helpful explaining what he wasdoing, making recommendations, and answering questions. Hope I get Brad again for furnace and AC maintenance. Thanks Brad.
Valerie Kubal
Valerie Kubal
1737042164
We had Travis do a maintenance check. As expected with Aquarius everything went smoothly. Travis was efficient, polite & willing to answer all sorts of questions we had being new to some of our equipment. Aquarius is a great organization and will be our go to team.
Hillary Johnson
Hillary Johnson
1736998662
Aquarius has a client for life! The help, the assurance, the timeliness of all those we came into contact with were wonderful!! Thank you Josiah for navigating who to talk to, Jennifer for walking me through the process and options (she is seriously incredible) and to Mike for taking time to truly make sure everything worked and went above and beyond! Thank you!!!!
Demitra Gilbertson
Demitra Gilbertson
1736996970
One just doesn't see this type of customer service now a days. Both Nick and Wyatt were thorough in investigating my issues, listened to my concerns, communicated effectively, explained options, and FIXED MY ISSUES! And my dog loved them both!!
Tyler Carlson
Tyler Carlson
1736981607
Justin was an awesome technician! Arrived ready to go, quickly assessing the Kinetico system and then narrowing in on the specific item for the service. He quickly identified the cause of the problem, taking the time to provide a visual example of what was happening. During his visit he also identified a check valve starting to show its age. Justin detailed what is happening and his concern level, not pushing to be a salesmen, but being realistic that it’s a low concerning item. That being said, Justin did quality work on the softener so I had him take care of the check valve as well. Highly recommend Aquarius and the quality work of their technicians like Justin.
Claudia Gehrig
Claudia Gehrig
1736975929
Absolutely wonderful experience with Cooper. We discussed the operation of our Kinetico and how it’s in great shape. Had some salt residue in refrigerator water and ice box in the door dispenser and we decided that since the refrigerator was in the house when we bought it there was probably some salt from the former owners old water system inside the “miles” of water tubes in the refrigerator itself. This was reinforced by looking at the dishwasher and showers and finding no salt residue in either.
Kevin Pister
Kevin Pister
1736975758
Always a great experience, thank you very much!
Heather Dargiewicz
Heather Dargiewicz
1736971351
Tom put in our water softener today. He did a beautiful job on the installation. Great service, nice people to work with. Fast and friendly.
Kevin Palmer
Kevin Palmer
1736962876
Cole and Dirk were at my house today for routine water softener maintenance service. They did a terrific job - tested the water, serviced the softener and patiently explained what they were doing throughout the process. I highly recommend Aquarius.
Gary Gaffner
Gary Gaffner
1736961472
Justin and Caillou were very knowledgeable and thorough in checking out our water softener. They clearly answered any questions we had and we would definitely have them out again.
Connie Irvin
Connie Irvin
1736959556
Joe is very friendly, knowledgeable, and professional. He also went the extra mile and filled the water softener with salt for me which was so appreciated. Best wishes always to he & his family.
Karen Duhn
Karen Duhn
1736953232
Eric Walton
Eric Walton
1736950654
Our experience with Josiah was a great one. He was knowledgeable, explained all of our options and offered fair price quotes. Highly recommended!
denise altonen
denise altonen
1736908762
Two water experts came to check our problem this morning, we thought it was the water softener. Jon and Ryan, told us we needed a plumber, they were so nice and thorough! That lead to Josiah coming right over! What a nice person Josiah is! He came to assess and repair our sump pump check valve and assess our water heater problem, turned out we needed a new water heater. Josiah got it ready for replacement and replaced the shut off valve and check valve on the sump pump. Josiah got everything set up for the next crew to come in and replace the water heater, the whole process was seamless. Adam and Joe came in to install the new water heater! Yay! They were equally as nice and knowledgeable, got the install done in a timely fashion. Cleaned up and checked the waterpressure. We have had great service today from all the Aquarius techs!!!Thank you, Denise and Deb
John and Colleen Sorensen
John and Colleen Sorensen
1736905301
Amazing experience with 3 great employees, Shawn, Jennifer and Erik. I highly recommend this company. Had Kinetico system and tankless water heater installed. Very satisfied.
Gregory Grau
Gregory Grau
1736903931
I had a tankless water heater descaled. Excellent job. Also had many questions about other plumbing matters and Josiah answered them all. Very impressed!
Yvonne Fox
Yvonne Fox
1736898053
Justin Johnston
Justin Johnston
1736895577
Ryan was professional and did excellent work!
Udo E. Schulz
Udo E. Schulz
1736890563
Jake was very Professional, helpful and effective and specific with his explanations
Michelle Doyle
Michelle Doyle
1736889354
Debra Layer
Debra Layer
1736884506
Erica Wilebski
Erica Wilebski
1736879133
We have had Aquarius out to our house for years, but Mike was amazing. Explained things that no one‘s ever explained to us about our system. We really appreciate him!
Garrett Maas
Garrett Maas
1736878076
Wonderful experience! Very knowledgeable and professional.
Julie Buol
Julie Buol
1736877329
Chris explained everything to me that I needed to know. He was polite and curtious. He did an amazing job fixing all of our plumbing issues. We're very pleased!
Shannon Canas
Shannon Canas
1736877255
Great job! Easy and no issues
gale dawson
gale dawson
1736873967
Bryan Svobodny
Bryan Svobodny
1736871364
Cole was personable. He was knowledgeable. He answered all of my questions. He took great care while in our house. I wouldn’t hesitate to recommend him to others, and will be requesting him during future visits if available.
Emily McClellan
Emily McClellan
1736869784
Rob Reinke
Rob Reinke
1736807893
We had Cole out for our 6 month service check-up. He was very respectful and explained everything to my wife as I was not home. He also detailed in his service report was was done and the readings that he found when doing his tests. Excellent customer service Cole..!!
Justin Glaser
Justin Glaser
1736807030
Great experience in total, Craig in sales was very informative and Dirk did a great job installing.
Meredith Yager
Meredith Yager
1736806120
We acquired a water filtration system when we bought our home. We finally got around to having someone come and take a look at the system to ensure it was functioning properly and to replace filters, etc. Cole was an absolute pleasure to work with! Very knowledgeable, informative and thoughtful! Would recommend to anyone not feeling super confident in how their system works and what to look out for when it starts to fail.Thank you Cole!!
Babu Gaddam
Babu Gaddam
1736805537
Mike is highly knowledgeable and has done a fabulous job. He is quite patient in explaining the problem and addressing adequately. He is an asset to any organization.
Ashley Sinkula
Ashley Sinkula
1736805254
Working with this company was great, easy and seamless. Excellent communication as well. Full of knowledge but not pushy. Highly recommend!
Kenneth Fusaro
Kenneth Fusaro
1736801412
Ethan just left from a furnace tuneup. He was very professional and worked efficiently. He answered my questions. You guys do a great job! Thank you, and kudos to Ethan!
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