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Facebook Rating
4.8
Based on 781 reviews
Aquarius Home Services/Kinetico
4.8
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Google Rating
4.9
Based on 5130 reviews
Aquarius Home Services
4.9
Corinne K.
1739645858
Heather R.
1739644317
Max was very helpful!
Bill E.
1739570182
Pete H.
1739565324
Was a bit hesitant on keeping up with Kinetico!! But your two service techs ( Justin and Hannah)went above and beyond what I was expecting!! They spent so much energy and information related to my issues , making it a pleasant experience. Like I gained two new friends. Plus explained how a different service should take care further issues. Definitely would like to see them for my next service!!! Even got my wife back on board. Thanks again. Pete Hayes
Debbie D.
1739561479
Aquarius came out this morning and replaced two toilets and did some plumbing work downstairs all in one morning. The plumber, Joe, was efficient, answers questions, provided helpful information, and was very friendly and personable. I will DEFINITELY use Aquarius again.
Matt Van B.
1739558449
Excellent and efficient work. Would definitely recommend!
Josey D.
1739557030
Amazing service!
Jessica T.
1739556713
Gordon was very friendly and knowledgeable - makes the visit/process so much easier.
James M
1739555300
After months of high water bills and feeling itchy, the Aquarius team came to the rescue. My 25 year old kinetico softener finally gave up and was constantly cycling. At the end of the service call we realized the old unit wasn't worth repairing. They sent out a salesperson the same day, providing a great range of options to fit my price point. My new softener arrived early so we were able to move up the install date. Install was flawless and we're back to having the softest water ever. I'm super happy with every interaction I've had with the Aquarius team. They are all super friendly, knowledgeable, and professional. I rarely leave reviews and only leave them when I'm really impressed. That's definitely the case with this company.
Noushin K.
1739554608

Earning the Right to be Recommended™
Max was very helpful!
Very professional. Was able to find the part locally and fixed the furnace the next morning
Customer service was amazing! In and out in 5 hours, new furnace is working so well!!
Response from the owner: Thank you, Bill, for the fantastic 5-star rating. We truly appreciate your support!
Was a bit hesitant on keeping up with Kinetico!! But your two service techs ( Justin and Hannah)went above and beyond what I was expecting!! They spent so much energy and information related to my issues , making it a pleasant experience. Like I gained two new friends. Plus explained how a different service should take care further issues. Definitely would like to see them for my next service!!! Even got my wife back on board. Thanks again. Pete Hayes
Response from the owner: Thank you, Pete! We're so glad to hear that Justin and Hannah made such a positive impact during your service visit. It's wonderful to know you felt supported and informed, and we look forward to seeing you and your wife again for your next service!
Each of our experiences with Aquarius have been exceptional thus far. They are upfront about cost and are prompt with appointments/services. They are wonderful at communicating when they will arrive and have availability to come same day. The knowledge of their employees is top notch as they take the time to explain the job at hand. Definitely would recommend as they do not disappoint! We have been clients of theirs for many years with our water softener/drinking system and now we are happy to have them maintain our furnace/air conditioner as they are now full service and can help with many home repairs.
Response from the owner: Thank you, Judy, for your kind words and for being a loyal client over the years. We're glad our team has consistently met your expectations and that you’re enjoying our full-service offerings!
Aquarius came out this morning and replaced two toilets and did some plumbing work downstairs all in one morning. The plumber, Joe, was efficient, answers questions, provided helpful information, and was very friendly and personable. I will DEFINITELY use Aquarius again.
Response from the owner: Thank you, Debbie, for your wonderful feedback! We're glad Joe provided outstanding customer service. We look forward to assisting you again in the future!
Excellent and efficient work. Would definitely recommend!
Response from the owner: Thank you, Matt! We truly appreciate your kind words and are glad you had a great experience.
Amazing service!
Response from the owner: Hello Josey, thank you for the 5-star review! We are happy to know you were left with a great impression of our company!
Gordon was very friendly and knowledgeable - makes the visit/process so much easier.
Response from the owner: Thanks for the "5 Star" rating Jessica!
After months of high water bills and feeling itchy, the Aquarius team came to the rescue. My 25 year old kinetico softener finally gave up and was constantly cycling. At the end of the service call we realized the old unit wasn't worth repairing. They sent out a salesperson the same day, providing a great range of options to fit my price point. My new softener arrived early so we were able to move up the install date. Install was flawless and we're back to having the softest water ever. I'm super happy with every interaction I've had with the Aquarius team. They are all super friendly, knowledgeable, and professional. I rarely leave reviews and only leave them when I'm really impressed. That's definitely the case with this company.
Response from the owner: Thank you, James, for your wonderful feedback! We're delighted to hear about your positive experience with our team and that you're enjoying soft water once again. Your satisfaction means a lot to us!
Aquarius came out to service my water treatment systems. Technician Trevor did an outstanding job making sure my systems were functioning properly. If you are thinking about a new system or a system maintenance plan, I would highly recommend Aquarius!
Response from the owner: We are so grateful for your kind words, Travis! We're glad that Eric could provide you with top-notch service and that you're pleased with your new water treatment system. Thank you for choosing Aquarius Home Services!
Response from the owner: Thank you, Brian, for your fantastic 5-star rating. We truly appreciate your support!
Great service. Prompt and knowledgeable
Response from the owner: Thank you, Steve, for your kind words about our service. We truly appreciate your feedback!
Dirk did a good job communicating and installing the system. Recommend.
Response from the owner: Thank you, Peter, for your kind words about Dirk's communication and installation. We appreciate your recommendation!
Dylan checked boiler and did a thorough inspection. Very polite. He also knocked off a big ice chunk outside …extra service and much appreciated.
Response from the owner: Thank you, Nancy, for your kind words about Dylan's thorough inspection and extra service. Have a great day!
Friendly, efficient, knowledgeable
Response from the owner: Thank you, Ann Marie, for your kind words. We appreciate your feedback.
Great service tec! She was very knowledgeable and helpful.
Response from the owner: Thank you, Kenneth, for your kind words about our service. We're glad to hear about your positive experience.
First, Aquarius responded to my interest in an RO system promptly. After deciding to commit to their solution, the installation, Including a water softner solution, it was scheduled the same week. Michael was the installer and he called when in transit and arrived right on schedule. We went over the work to be done and the placement of the equipment with only one issue that arose. The RO and water softener installation would not be a problem, but plumbing for the outdoor outlets would require additional material and labor, not included in the quote. I was looking forward to using the outdoor faucets without switching the system over. We elected to continue with the installation and Michael kept us informed throughout the day of his progress and completion time. He had everything cleaned up and provided us with a review of the system. To date, we are very pleased with the system and want to thank Michael for a great install. My only recommendation to Aquarius would be to take an additional step, during the initial meeting possibly, and physically look at the plumbing to ensure the quote covers all the materials to meet the customer request.
Response from the owner: Thank you, Neal, for your detailed feedback and for recognizing Michael's efforts during your installation. We appreciate your suggestions and are glad to hear you're pleased with the system.
Wyatt was thorough, considerate, a trusted service professional! Thank you!
Response from the owner: Great to hear Jacqueline, that's what we strive for! We look forward to serving you in the future!
Tyler from Aquarius Home Services did a great job! He was extremely knowledgeable and helpful.
Response from the owner: Thank you, Deb, for your kind words about Tyler's great service. We appreciate your feedback!!