Earning the Right to be Recommended™
Caillou did a great job! He was friendly and accommodating and chill with the dog no complaints on my part.
Excellent information, explanations, and help where I needed it.
Nate arrived early to perform our semi-annual service. As we have come to expect from Aquarius technicians, Nate was thorough and professional. He updated me throughout his time here, answering all of my questions, and finished by providing a summary of all work performed. We love our Kinetico softener and drinking system and recommend it to others without reservation.
Response from the owner:Thank you, Steve, for your kind words and for recognizing Xeng's thoroughness and professionalism; we're glad to hear you're enjoying your Kinetico system!
Great service! Appreciate the honesty!
I can’t say enough great things about my experience with Aquarius. Josiah is a really nice guy. Super smart and helpful. He explained everything very well and was very patient with all my questions. I highly recommend him specifically and Aquarius. The next time I have any trouble- I will call them. I think the money I spent with Aquarius was well worth it.
Response from the owner:Thank you, Claudie, for your wonderful feedback! We're so glad to hear that Josiah provided you with the assistance you needed and made your experience with Aquarius a positive one. We appreciate your recommendation and look forward to helping you again in the future!
Great customer care and excellent explanations of our equipment. Our water is safe AND delicious!
Had a new HVAC maintenance specialist-Ethan-today. He was thorough and gave us a complete report on both systems. With the maintenance program we are avoiding major issues by repairing when advised by our Aquarius professionals. Highly recommend this service provider! 😁
Response from the owner:Thank you so much for the 5-star rating, Jackie!
Had the distinct pleasure of working with Stephen today on a Sewer Video Inspection. Stephen was professional, courteous, knowledgeable & kind.
Hana was excellent!! Explained what she did etc.
Cole and Rabuigi provided thorough, exceptional, and professional service. It is always wonderful working with Aquarius.
Very professional and knowledgeable. Would recommend!
very pleasant and accommodating to my limitations. Great to work with.
Response from the owner:Carol, we're delighted to hear about your positive experience. It was a pleasure working with you!
Quick and efficient, on time. Friendly, addressed all our concerns.
Seems to have resolved all the issues. One issue has to wait until spring to complete since it was an outside faucet.
Seems to have resolved all the issues. One issue has to wait until spring to complete since it was an outside faucet.
Response from the owner:Thank you, Mike, for your kind words about our service; we're glad to hear that your concerns were addressed and we appreciate your understanding regarding the outside faucet issue.
Adam did an excellent job installing a water heater.
The other interaction with Aquarius was semiannual service of out water softener. That tech also did an outstanding job.
The other interaction with Aquarius was semiannual service of out water softener. That tech also did an outstanding job.
Response from the owner:Thank you, Lawrence, for your kind words! We're glad Adam provided excellent service with your water heater installation and that you had a great experience with our team during the semiannual service as well. Your satisfaction means a lot to us!
One word tells it all "Awesome "!!!!! Eric was amazing. Always willing to help, i'm going the extra mile Eric is the greatest.👍
Response from the owner:Thank you, Ann! We're so glad to hear you had such an awesome experience and that Eric was there to help you out. Your support means a lot to us!
Nick did a great job diagnosing my existing water system. He clearly explained options and did a great job quickly repairing my system. House was spotless when he left and he even cleaned behind our fridge when he had it pulled out which was very much appreciated!
Response from the owner:Thank you for sharing your experience, David! We're glad to hear that Nick was able to help you with your water system efficiently and effectively!
Response from the owner:Thanks Ann for the five star rating!
I’ve been a customer for over 17 years, and I’m extremely happy with their service. We moved recently and installed another Kinetico water softener also had them replace our water heater because the current one was too small. There were a couple of minor problems after installation. They returned and fixed them quickly and efficiently. I highly recommend Aquarius.
Response from the owner:Thank you, Mnpistolclass, for your long-standing support and kind words! We're glad to hear that our team handled the installation and any issues efficiently. Your recommendation means a lot to us!
Visit was on time, quick, and informative.
Response from the owner:Thank you, Lisa, for your kind words; we're glad the visit met your expectations and appreciate your feedback!
Alex was a professional plumber across the board. He addressed all parts of the install and made sure to communicate all parts so there was NO confusion of what he was going to work on and what I could expect. Alex took his time, checked his work over multiple times and once the job was completed, walked my wife and I through his work and our new water equipment.
Response from the owner:Thank you, Joe, for your kind words about Alex's work and communication; we're glad you and your wife felt informed and satisfied with the installation process.
Dylan was amazing. Got right to work and was very knowledgeable with both our systems.
Response from the owner:Thank you, John! We're glad to hear that Dylan impressed you with his knowledge and efficiency. Your feedback means a lot to us!
Great confident worker. First time hiring a plumber. I am considering bringing him back to do more needed repairs and upgrades.
Response from the owner:Thank you, Dennis, for your kind words; we're glad you had a positive experience and we appreciate your consideration for future work!
Very very helpful and respectful and understanding
Response from the owner:Thank you, Rick, for your kind words. We truly appreciate your feedback and are glad to hear you felt supported by our team.