How Often Should You Have Your Water Softener or Water Treatment System Serviced?

hand holding glass getting clean drinking water from faucet

Hard water is a common problem in homes across Minnesota and Wisconsin. Suspended minerals like calcium and magnesium cause pipe corrosion, stains, and spots to form on glass and other surfaces.

Hard water can also cause your laundry, especially white clothes, to be dull and stained. Bathing in hard water can leave your hair and skin feeling dry. You know that a water softener system can help eliminate hard water issues.

But, do you know how often you should have your water softener system serviced?

How Does a Water Softener Work?

Your water softener system is likely installed at the point the water enters your home. As the water enters the water softener, it flows into a tank that contains resin beads that are saturated with sodium (salt).

Every few days, the beads are rinsed with salt water, usually at night, to recharge the sodium level. The suspended minerals in the water bind to the sodium-rich resin beads and the water output are free of minerals.

This soft water is then safe to use for drinking, cooking, cleaning, and bathing.

Alternatively, you may be using a salt-free water softener to remove minerals from your home’s water. This type of water softener system doesn’t use salt or chemicals.

Instead, the system alters the chemical makeup of the magnesium and calcium in the water. This change inhibits the formation of build-up in your plumbing as well as providing the same skin, hair, and laundry benefits as salt-based water softening systems.

How Often Does a Water Softener System Need Service?

A good water softener system can last anywhere from 10 to 15 years with proper care and maintenance. Ideally, you’ll have a professional like Aquarius Water Conditioning service your unit at least once a year.

This is the frequency that the majority of water softener system manufacturers recommend. You’ll also want to have your water softener serviced if you notice a change in water quality, which could indicate an issue with the unit.

Do I Have to Hire a Professional to Service My Water Softener?

Like most of your home’s systems, there are some things that you can do to maintain your water softener. Keeping a good eye on the salt level and refilling it as needed is a good start.

But, it’s also a good idea to occasionally scrub the brine tank to remove built-up salt deposits from the sides. This helps to ensure that there’s a proper level of sodium in the softener to charge the resin beads, so they can do their job. Beyond that, there isn’t much you can, or should, do to your water softener.

What Does Professional Water Softener Service Include?

When you hire a water conditioning professional like us, you’ll receive a complete annual inspection of your water softener. The process of maintaining and servicing a salt-based water softener involves:

Inspection of the Unit

The first step of an annual water heater service visit is an inspection of the unit. This will include checking all the electrical connections, input and output valves for water, and moving parts. Any parts that are worn, defective, or broken are replaced during this visit.

Water Softener Cleaning

One of the most important steps in a water softener service visit is a thorough cleaning of the brine tank and other parts of the system. Our technicians are highly-trained, experienced professionals who know exactly where to look for crud and build-up and how to get rid of it quickly.

Charging the Resin Beads

Your technician will make sure that your water softener’s salt level is adequate, then they’ll initiate a charge for the resin beads. This will allow the technician to evaluate the system’s functions, making sure that everything is working as it’s supposed to.

Calibration of the Settings

Water softeners can be quite complex, and it can be difficult to get the settings right. The problem is that if a setting is a little off, your unit may not function properly and your water won’t be softened. Our experts know exactly how to adjust your settings for maximum performance.

Water Quality Assessment

In addition to all the items listed above aimed at maintaining your water softener, we’ll also test your water. We’ll carefully monitor the levels of minerals and impurities over time, so we can predict changes that will occur and head off potential problems.

Salt-Free Water Softener Maintenance

Salt-free water softeners don’t require as much maintenance as their salt-based counterparts. They provide consistent, fairly trouble-free service for years to come.

Salt-free water softeners rarely need servicing at all. However, things may not always work right. Power issues and other problems can cause your salt-free unit to malfunction or stop working. If you’re experiencing any issues with your water softener, we can certainly take a look at it to see what’s happening.

How Long Does Water Softener Service Take?

You have a busy life, and you don’t have time to waste. We understand. When you schedule a water softener service appointment with us, you can rest assured it won’t take all day.

Most of the time, we can complete an inspection, make the necessary repairs, adjust the settings, and test the system in less than an hour.

Schedule an Appointment for Water Softener Service Today

Has it been a while since you’ve had your water softener serviced by a professional? Are you concerned that your home’s water isn’t as soft as it once was? Does your water softener seem to be less efficient as it ages?

If you’ve answered yes to any of these questions, contact us at Aquarius Water Conditioning today to schedule an appointment. We’ll send a technician over to inspect and service your water softener right away.

Chris Thomas
Chris Thomas
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Our technician for AC check-up, Timothy, was excellent. We had a deficient component that needed replacing (due to standard wear) and he expertly explained the importance of this part and what it does in layman’s terms. He was very personable and friendly- we would have him or any of the Aquarius Home Services staff out for future check-ups and repairs.
Amber Kasprowicz
Amber Kasprowicz
1726253792
Nick was very thorough in his inspection and we appreciated his knowledge and expertise.David, Jon, Matt, Paul and Mao did a fantastic job with our furnace and AC installation. They were efficient, thorough and personable.Ethan did our AC checkup and he was very friendly and knowledgeable. Very happy with all of the services we've gotten.
Lee Place
Lee Place
1726239525
Arrived earlier than estimated time which was awesome. Mike was professional and took his time verifying the issue. Once the issue was resolved verified the rest of the A/C system was working properly as well. Took the time to explain come issues with the system and what I can do as a homeowner to help maintain it.
Tom Holland
Tom Holland
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Every visit so far with Aquarius has been great. Techs are professional, knowledgeable, and friendly. Highly recommend.
Connie Briol
Connie Briol
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Technician Tim Halverson was personable and knowledgeable. He clearly explained the process of tuning up my furnace and answered all of my questions completely. I use Aquarius for all of my HVAC, electrical and plumbing needs. Great company!
darkoisg
darkoisg
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Nick is a very good person to work with, he explains in detail everything he is doing and is very direct in saying what is right and what is wrong.We are very happy that Nick visited our house.THANK YOU.
Tobe Goldberg
Tobe Goldberg
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We had excellent service from Casey. He was thorough and very conscientious. He stayed until the job was done and explained everything along the way. Highly recommend Aquarius Home Services.
Debbie Mettler
Debbie Mettler
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Workers were very professional and did extra work to help us out as customers.
Debra Kaye
Debra Kaye
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David was very thorough, informative, knowledgeable, quick to respond, and kind.I wasn't sure which HVAC company to call but very glad I called Aquarius and that David was our technician.
Kaitlyn Burggraff
Kaitlyn Burggraff
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Nick was a very excellent technician. Very knowledgeable and thorough with his work. Would recommend to everyone I know!!
Karen Peterson
Karen Peterson
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Derek D. From Aquarius is the BEST! We trust him 100%!
Sheri Kitzerow
Sheri Kitzerow
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Brad and his crew arrived at the time stated. Brad explained the what they would be doing for the installation of furnace/heat pump. The work was completed in time frame Brad stated it would take. The workers ran a system test to verify units were installed properly and working. Brad explained/showed me what they did and how the units work. Showed how to use the app on my phone.
CJ FAAS
CJ FAAS
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Justin was AWESOME!!! He deserves a raise.
Brenda Maguire
Brenda Maguire
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Very good service
Tammy Roen
Tammy Roen
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Jenni Evans Black
Jenni Evans Black
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I appreciate the technicians Aquarius Home Services sent out to check out our A/C and Furnace, Nicholas and Tim! Super kind, knowledgeable, explained things so I could understand and was not pushy about anything!
Leroy Gall
Leroy Gall
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We needed our outdoor water spigot repaired. Master Plumber, Paul Teale, was very knowledgeable and provided prompt professional service.
Cheryl Voss
Cheryl Voss
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Debbie Mills
Debbie Mills
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Excellent customer service! Ethan was thorough and provided a detailed explanation of everything.
Marjorie Rogers
Marjorie Rogers
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David Kralovec
David Kralovec
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Nick did a great job diagnosing my existing water system. He clearly explained options and did a great job quickly repairing my system.
John Hable
John Hable
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Donald Flemino
Donald Flemino
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Jay Russell
Jay Russell
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Excellent customer service. Very knowledgeable and personable.Kept us informed. Expert installation as promised. Made sure all was explained and knew how to operate before departing.Highly recommended! Great job!
Sandy Plattner
Sandy Plattner
1725653111
Mike did a great job. Explained everything that he did and what we had to do. We also found out that we were adding salt at the wrong time and what kind of problem that was causing.Give the poor man a raise. He listened to us babble on. Very nice person. You are lucky to have him.
Beth Westrick
Beth Westrick
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Fast, affordable and professional
JD
JD
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Ivy Faulkner
Ivy Faulkner
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Alec was great. He accommodated my limited mobility after surgery and answered all my questions.
Aaron
Aaron
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Karen Dorn
Karen Dorn
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Micah was super nice, explained these well, and quick with the fix!
Michele Ryan
Michele Ryan
1725564640
My HVAC full system peak performance check with Marcus M. went great. Marcus was very through and helped explain everything he was doing and made it easy to understand every step of the way. He repaired or cleaned up items found on check relating to my furnace making sure it will be ready for the upcoming season and gave me items to look at in future regarding AC. I would 100% recommend Marcus and would hope to have him come for future maintenance needs.
Marc Akerlind
Marc Akerlind
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Brandon was excellent. Excellent, timely install, clean, professional, communicative.
Steven Anderson
Steven Anderson
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Great service very promt and efficient..I would highly recommend my installer and he came back in 6 months to change filters and perform maintenance
Jan leppla
Jan leppla
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Dave did a fabulous job helping me with installing a ceiling fixture in front hall and purchasing and installing a ceiling light fixture in laundry room. He was very professional, plus being friendly at the same time. Would call to use him in the future!!
Heidi D
Heidi D
1725479693
I've had several interactions with Aquarius this year...HVAC, Plumbing, and Electrical. In all cases, options where thoroughly explained, workmanship was excellent, workers were professional, and no surprises financially. I'd strongly recommend Aquarius for home service needs!
Mark Bennett
Mark Bennett
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Marcus was very professional, thorough, and knowledgeable. He did and excellent job. I would highly recommend!
david ramsey
david ramsey
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Lindsay
Lindsay
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Great service. On time and extremely friendly and detail oriented.
Lori Nelsen
Lori Nelsen
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B Sirotiak
B Sirotiak
1725200971
Shawn and Casey were very kind and informative. They were happy to show us how stuff worked and were able to present options while laying out pricing in timely manner. We chose to have Aquarius home service continue to maintenance our water treatment system.
Glen Hill
Glen Hill
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Nick did a great jobThank you
Kraig Peterson
Kraig Peterson
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Technician was knowledgeable and courteous
Mary Wild
Mary Wild
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Nick did a GREAT job! He explained what work needed to be performed and then completed it in a timely fashion. We highly recommend Aquarius Home Services!
David Merritt
David Merritt
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Mark Hamre
Mark Hamre
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We had the Aquarius technicians install a new furnace, air conditioner and air exchanger. Mick, Chris and the rest of the guys did an outstanding job. They were knowledgeable about HVACs and personable to talk to. They explained how the system works and gave a short tutorial on maintenance. They were hard workers arriving at the expected time. We were very pleased with their work. 5 stars for sure.
dannyboy
dannyboy
1724963859
Expert service, very knowledgeable, courteous and answered all my questions.
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